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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » event resolution dependent nsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution dependent nsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

event resolution dependent nsm  Relative Cost of Component Event Resolution Options Source: Derived From GIDEP (Government-Industry Data Exchange Program) DMS Utilization Module. GIDEP is a cooperative activity between government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities and equipment. For more information see www.gidep.org . The Fuses Have Read More...
Software Piloting: How Do You Fly This Plane
Piloting the software is one of, if not the most, critical event in the project life cycle. If done well, the pilot will uncover issues before they become

event resolution dependent nsm  not the most, critical event in the project life cycle. Piloting or conference room pilot (CRP) is the process by which you put the software through its paces in a pseudo production setting to verify that it can support the standard business practices and routines of the company. I find it amusing that, if you interchange the last two letters of CRP, this may be what you have to do if you don''t do a complete and thorough pilot. However, if done well, the pilot will uncover issues before they become proble Read More...
Three Tips for PLM Boot Camp ’09 Attendees
PLM Boot Camp ’09 is coming in one week. As one of the committee members for this event, I’m delighted to provide three tips to those who are planning to attend

event resolution dependent nsm  the committee members for this event, I’m delighted to provide three tips to those who are planning to attend this two-day virtual conference. Tip #1: Prepare to See a “Different” PLM PLM Boot Camp ’09 is obviously focused on product lifecycle management (PLM). However, it also has vertical foci: the fashion and consumer products industries. If a couple of years ago I had been told there would be such an event, I wouldn’t have believed there would be a large enough audience. However, things Read More...
Supporting New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them
Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and

event resolution dependent nsm  Them Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and day-to-day use. Such cost pressure stems from substantial initial cost of the product, additional expenses for specific hardware and third-party product licenses, etc. In the end, what was initially considered as an affordable price for the chosen SIEM solution may turn out to be a large hole in the budget with an enormous total cost of Read More...
Data Center Automation
With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and

event resolution dependent nsm   Read More...
Made2Manage Systems ''One Year After'': Reenergized and Growing Part One: Event Summary
Made2Manage Systems'' decision to go private under wealthy Battery Ventures'' wing appears to have been wise. Despite a draconic exodus of former executives and

event resolution dependent nsm  and Growing Part One: Event Summary Event Summary Over the past year or so, we have had a fair share of mixed feelings about the change of ownership at Made2Manage Systems Inc. , a former public provider of broad enterprise business systems for small and mid-size discrete manufacturers. Namely, going private originally seemed as a promising move for the small innovative but hardly known globally enterprise software provider in its bid for securing the future amid still ongoing takeover and makeover feats Read More...
Pulp & Paper International
Pulp @ Paper International publishes content for the pulp and paper industry. The publication@s content includes articles, event coverage, and mill visits.

event resolution dependent nsm  publication’s content includes articles, event coverage, and mill visits. Read More...
Will Recent Acquisition Catalyze Catalyst’s Strategy? Part One: Event Summary
For years, Catalyst International was a leading public WMS/SCE vendor before missteps by its previous management team caused serious problems in strategy and

event resolution dependent nsm  Catalyst’s Strategy? Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/supply chain execution (WMS)/ (SCE) market seems finally to be happening, albeit behind schedule. Yet, the pathway to consolidation has proceeded along a somewhat unexpected route, and the key players have not always been the usual suspects. Namely, instead of a direct intra-market consolidation, some public SCE/WMS vendors —or smaller, even profitable but Read More...
Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

event resolution dependent nsm  Plains 8.0 Part One: Event Summary Event Summary On April 27, Microsoft Corporation ''s (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor, Encore Business Solutions , Inc ., that could be critical to the success of the customers and partners in the public sector. The acquisition includes Encore''s not-for-profit (NFP) accounting products and the intercompany payables management and requisition Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

event resolution dependent nsm  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Grape Escape 2014—2 Tech Companies Include News Items with Key Benefits to U.S. Landscape
During the IT vendor presentations of this summer’s Grape Escape Analyst Event, Apparancy and SYSPRO included news about specific initiatives aimed at U.S

event resolution dependent nsm  summer’s Grape Escape Analyst Event (held each year by JRocket Marketing ), two tech companies included news about specific initiatives aimed at U.S. companies, workers, and/or veteran population. First, let’s address Apparancy , with its application dedicated to streamlining veteran affairs (managed by the U.S. Veteran Administration department or VA) and then SYSPRO , with its offering directed at American manufacturers. Apparancy to Provide Support to Veteran Claims (Q4 2014) With its product Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

event resolution dependent nsm  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

event resolution dependent nsm   Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

event resolution dependent nsm  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...

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