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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » event resolution dependent itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

event resolution dependent itsm  10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return Read More...
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

event resolution dependent itsm  the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost , while also offering additional related  spend management  software as required. The vendor is striving to become a  business-to-business (B2B)  commerce version of Amazon.com and eBay  to enable painless transactions by providing a behind-the-scene universal business translator. For more details,  see the keynote presentation by Ariba’s Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

event resolution dependent itsm  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More...
Supply Chain Event Management RFI/RFP Template
Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

event resolution dependent itsm  Chain Event Management RFI/RFP Template The Supply Chain Event Management RFI/RFP Template lists and describes 83 features and functions found in Supply Chain Event Management software solutions. This Supply Chain Event Management Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Supply Chain Event Management software selection projects. Features and functions included in this Supply Chain Event Management Template: Monitor and Resolve Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

event resolution dependent itsm  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

event resolution dependent itsm  Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside the trendy biotechnology sector, Read More...
Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

event resolution dependent itsm   Read More...
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
Recent QRS'' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired

event resolution dependent itsm  and QRS Part One: Event and Market Impact Event Summary In mid-July, JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain with over 4,500 customers, and QRS Corporation (NASDAQ: QRSI), a leading provider of collaborative commerce and trading community building solutions, with nearly 10,000 retail and manufacturing customers, announced a definitive agreement for JDA to acquire QRS as the all-stock transaction for Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

event resolution dependent itsm  Dallas, Texas (US). The event is hosted by the value-added reseller (VAR) community and is geared toward IT decision makers with manufacturing, distribution, or project-oriented requirements looking to upgrade or replace their enterprise software systems. The event helps simplify the ERP software selection process, alleviating some of the painful inefficiencies by coordinating on-site software presentations and delivering them in a two day event. Attendees can expect to see scripted demos from vendors Read More...
Experience Montreal While at the TEC Vendor Challenge
If you’re attending the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help.From now until the event date in mid

event resolution dependent itsm  the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help. From now until the event date in mid-September, I will be posting suggestions of places to visit during your stay. The selections are based on my personal opinion of the best sights to see, exhibits to check out, places to eat, and lounges/bars to help you unwind after a long day. I’m sure you’ve all heard that Montreal is like Paris and New York had a baby, and the best place to really experience Read More...
Event: TEC''s Jorge García to Speak at Salon BI Montreal
TEC''s business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am)

event resolution dependent itsm  TEC''s Jorge García to Speak at Salon BI Montreal TEC''s business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am). Jorge will be talking about three areas that are receiving a lot of research and development attention and dollars—augmented reality, motion-based technology, and voice-recognition technology—and their applications to the BI space. Read More...
RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

event resolution dependent itsm   Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

event resolution dependent itsm  Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Unified Data Architecture (UDA) . The Read More...
Will Recent Acquisition Catalyze Catalyst’s Strategy? Part One: Event Summary
For years, Catalyst International was a leading public WMS/SCE vendor before missteps by its previous management team caused serious problems in strategy and

event resolution dependent itsm  Catalyst’s Strategy? Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/supply chain execution (WMS)/ (SCE) market seems finally to be happening, albeit behind schedule. Yet, the pathway to consolidation has proceeded along a somewhat unexpected route, and the key players have not always been the usual suspects. Namely, instead of a direct intra-market consolidation, some public SCE/WMS vendors —or smaller, even profitable but Read More...
Inovis Delves into PIM by Snatching QRS Part One: Event Notes
The termination of QRS'' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a

event resolution dependent itsm  Snatching QRS Part One: Event Notes Event Summary As recently discussed in Not All Acquisitions Happen: JDA and QRS , the initially seemingly well thought out acquisition between JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain, and QRS Corporation (NASDAQ: QRSI), a leading provider of collaborative commerce and trading community building solutions, with nearly 10,000 retail and manufacturing customers, was Read More...

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