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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 evaluation olap report


ROI Evaluation Report: IBM Cognos Software
According to Nucleus Research, IBM Cognos business intelligence (BI) software can help companies make better use of their data when performing tasks related to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ) Software Evaluation Report

This comprehensive Configure Price Quote (CPQ) Software Evaluation Report covers the full range of CPQ functionality. If your business is facing increasingly complex product configurations, CPQ solutions can do more than create accurate and professional sales quotes: they can open the door to significantly increased sales and revenues.  

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business people rarely take action on numbers alone: they share the information with others, soliciting their feedback and performing external research before taking action. Business users still depend on IT to deliver answers related to the information that they receive. Business intelligence (BI) 2.0—also known as collaborative BI—uses the collective intelligence of the user community to enrich existing information. Learn how business intelligence (BI) 2.0 is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

When the community helps itself, information is turned into actionable information more quickly than when using purely “traditional” methods of community support, such as meetings, phone calls, and e-mail. And when actions are taken more quickly, the entire organization becomes more nimble and ultimately more competitive. This overview discusses how BI 2.0 can provide real benefits within your organization and what product features to look for in a BI solution in order to realize those benefits.

We hope you’ll find this guide a useful tool in determining which BI solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Using BI 2.0 to Increase your Competitive Advantage

Case Study
LogiXML Helps to Power its Real-Estate Reporting and Analysis

Thought Leadership
How Smart Marketers Succeed Online

Market Insight
Mashups and Pervasive BI

Report Sponsors
LogiXML

IBM

About TEC



Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.



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Using BI 2.0 to Increase Your Competitive Advantage


Business users know their data better than IT does. They know the meaning of the data, its history, and its relationship with other data. Yet traditional BI solutions have business users referring to IT for assistance with their data. Also, they are forced to work in silos. Sure, they can create their own reports and maybe even share them with other business users, but when it comes to sharing their own knowledge about the data, they have to rely on e-mail, telephone, and face-to-face meetings. By enabling the sharing of data-related knowledge through the BI system itself, business users become more self-sufficient and actions can be taken more quickly.

The raison d’être of BI is to provide business users with information that enables them to take action. Even if business users are self-sufficient when it comes to creating and sharing data, data on its own is rarely sufficient to take action. Identifying an opportunity in the market through numbers alone is not sufficient to justify investment in a new product or geography. Identifying a bottleneck in a business process is not sufficient to justify changes in the business process. Information about a business issue or opportunity is merely a part of the overall “solution domain.” Action is usually only taken after considering a number of factors in addition to the data, such as human knowledge and experience, the economic environment, and the competitive environment.

In this section, we lay out the capabilities to look for in a BI solution—and specific functional requirements needed to support these capabilities—that contribute to the goal of “harnessing collective intelligence.” In general, the more recent entrants into the BI market are paying the most attention to BI 2.0. Some vendors, such as Good Data, have it as a central component of their solution offerings.

The following are key capabilities of BI 2.0:

  • Collaboration
    Business users are able to share information within the user community and create discussion threads relating to the information.


  • Identification of useful information
    Business users can flag information that is likely to be of use to others within the community.


  • Enriching of Information
    Business users can enrich the information through their knowledge and experience in addition to other external information sources in order to explain trends and generally assist other consumers of that information.


The community of “business users” needn’t be restricted to internal users. User collaboration is already mature within the Web space, under the guise of Web 2.0. With Web 2.0, collective intelligence is harnessed through comments on blog posts; contributions to wikis such as Wikipedia; and tagging of content, such as photos on Flickr. BI 2.0 takes these methods and applies them in the BI space by making data the focus of user collaboration.

The following sections take the capabilities above and list the functional requirements that support them. Bear in mind that each of these functional requirements is a business user requirement and not an IT or development requirement.


Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.

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How to Evaluate Web-based BI Solutions


Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web-based BI applications, organizations must evaluate architecture, rather than features or functions. What differentiators do you need to look for before embarking on a full-scale BI implementation? And which vendors offer the solution your organization truly needs?

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BI Portal from Enterprise Software Solutions Is Now a TEC Certified Application


Business Intelligence Portal (BI Portal) from Enterprise Software Solutions (ESS) has become part of TEC’s group of certified BI applications, and is now available for online evaluation in comparison with other BI software solutions in TEC’s Business Intelligence and Data Management Evaluation Center. ESS, a US-based software provider with offices in Mexico, Colombia, South Africa, and Bulgaria

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SAP BusinessObjects Edge BI for Business Intelligence Certification Report


SAP's business intelligence solution, SAP BusinessObjects Edge BI, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Starfish ETL Spotlight Report


Data integration and data migration processes are an important component of an organization's data management cycle. After assessing real data movement scenarios within its own list of customers, CRM consulting services company Technology Advisors has stepped into the software development field with several applications to add value to existing CRM offerings. The company launched Starfish ETL, a migration and data extraction application, in 2010. In this TEC Spotlight report TEC Senior Data Management Analyst Jorge Garcia details Starfish's background, structure, key features, and benefits.

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TEC Highlights Report: Infor LN


Infor LN is built to provide companies with a strategic platform for growth and innovation. It is 1) a best-in-class operational enterprise resource planning (ERP) system; 2) specialized by industry to support micro-vertical suites; and 3) optimized for complex, global operations.

Infor LN is a complete business solution that supports a broad range of vertical markets, including industrial manufacturing, distribution, high tech, aerospace and defense, equipment, automotive, and maintenance, repair, and operations (MRO) service providers. Being built for these industries means that the product is especially strong in the supply chain management (SCM), manufacturing management, project lifecycle management, and service lifecycle management functional areas.

The latest version of Infor’s ERP product Infor LN, version 10.3, was presented to Technology Evaluation Centers (TEC) in a multi-hour, scripted demonstration. TEC was able to see first-hand the product’s user interface, usability, customization, and underlying business. TEC also saw the product in action, executing a suite of real-world business process scenarios.

The investments made by Infor in Infor LN over the past few years have yielded a refreshing, modern ERP system. This report reviews the product’s highlights in terms of functionality and usability, and notes Infor LN’s key differentiators in the highly competitive ERP solution market.

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Financial Packages Software Evaluation Report


This financial software Software Evaluation Report anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This Software Evaluation Report in particular, offers a view on enterprise financial packages, which can complement an existing ERP system.

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ERP for Services (Non-manufacturing) Software Evaluation Report


The enterprise resource planning (ERP) for services Software Evaluation Report is appropriate for organizations in service-oriented industries. It consists of enterprise-wide integrated information systems that manage the operations, services, and resources of non-manufacturing organizations.

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TEC Accreditation Report: Godlan, Inc. for ERP Services


This customer satisfaction report consists of how Godlan Inc., an enterprise software services provider of ERP software implementation and services, fared in the eyes of four of their client references.

Godlan Inc. received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by four of Godlan Inc.’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of four real-life software implementation projects.

Godlan Inc. helps organizations find the best way to conduct numerous activities, including: accounting and financial management, customer relationship management, and information management and collaboration. As a certified Salesforce.com and Infor Channel Advisory Council partner, Godlan Inc. works with many different customers in multiple industry verticals within the arena of manufacturing and manufactured goods distribution. It also provides services such as hardware and infrastructure, data cleansing and migration, system evaluation and comparison, IT infrastructure design and planning, and market intelligence.

Get the full results of the client satisfaction survey on Godlan Inc. in this software services provider review.

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SAP BusinessObjects Edge BI: Analyst Report


Discover how SAP BusinessObjects Edge BI can meet your needs in the latest TEC Certification Report.

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