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17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

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Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » estimation guide for crm costs


Developing a Universal Approach to Cleansing Customer and Product Data
Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data

estimation guide for crm costs  This disparity in cost estimation existed not only from company to company but among senior information technology managers within the same organization. – Andrea Malcolm, Poor Data Quality Costs 10% of Revenues, Survey Reveals, ComputerWorld, July 1998. The Data Warehousing Institute (TDWI) > estimates that poor quality customer data costs U.S. businesses a staggering $611 billion a year in postage, printing, and staff overhead. – Wayne W. Eckerson, Data Quality and the Bottom Line, TDWI Read More
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

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Ability 585 for ERP for Manufacturing (SMB) Certification Report
Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The

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Vitria OI 4: Data for Today and for the Future
Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei

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On-Demand Software for BPM: Now Ready for Enterprise Adoption
Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance

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PTC Windchill 10 for Core PLM for Discrete Industries Certification Report
PTC Windchill 10 is TEC Certified for online evaluation of core product lifecycle management (PLM) for discrete industries solutions in the Core PLM for

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Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

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Adeon Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report
CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software

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IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

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Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

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IFS Applications (version 8.0) for ERP for Services Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services (non-manufacturing) in the ERP

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Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

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ECi Software Solutions M1 for Enterprise Resource Planning for Discrete Manufacturing Certification Report
ECi Software Solutions M1 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP

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