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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » erp technical data support


Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

erp technical data support  of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there are many factors that need Read More...
Reduce the Pain of ERP Upgrades with Better Planning
Enterprise resource planning (ERP) systems now support many organizations’ most important business processes, and house their most sensitive corporate data. As

erp technical data support  upgrades. Softwarebased assets like ERP systems have some unusual characteristics: They can deliver long lifecycles, but they''re subject to rapid technical obsolescence because of the volatility of the underlying software and hardware technology. This technological instability and the complexity inherent in millions of lines of computer code tend to result in surprisingly poor quality by the standards of other highly engineered products. Most companies pay 17% to 22% of the original software license Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

erp technical data support  Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for partners and customers to obtain self-help and assisted Read More...
The Path to ERP for Small Businesses, Part 3: Selection of ERP Software
The third and final part of the path to ERP for small businesses series describes the software selection stage, including the dos and don’ts during vendor

erp technical data support  Major Steps in the ERP Selection Process You benefit from enterprise software only when you make the right selection. By using accurate and relevant criteria on enterprise software functionality, you are better informed of your options. Using a suitable analysis process, your selection team can make accurate assessments about how well a vendor can meet your needs, which should ensure that you select the most appropriate enterprise software. The most important steps in the selection phase are activities Read More...
Four Critical Success Factors to Cleansing Data
Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment

erp technical data support  you are implementing an ERP or CRM system, initial data cleansing efforts on transactional or historical data would be discouraged. How many integrations do you have that feed your master data to other systems (internal or external) Create a master list by system and data field name. Do you have a data warehouse, one central location for master data? Is now the time to make that move? Now identify the data owner and the business owners for each field. A data owner is the person that is setting up or Read More...
Future Tech: Where Will ERP Be in Two Years?
Many ERP systems are deeply entrenched in organizations, and their core technologies are mature. And yet ERP is in a state of flux. The ERP system of the future

erp technical data support  Tech: Where Will ERP Be in Two Years? Many ERP systems are deeply entrenched in organizations, and their core technologies are mature. And yet ERP is in a state of flux. The ERP system of the future promises to be simpler, more accessible, and easier to use, shaped by trends that only recently began taking hold. Download this concise executive brief to get an expert''s take on what''s next for ERP, in clear, easy-to-read language. Read More...
To ERP or Not to ERP (In Manufacturing, It Isn''t Even a Question)
Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to

erp technical data support  ERP or Not to ERP (In Manufacturing, It Isn''t Even a Question) Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don''t. Read More...
Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

erp technical data support  as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption rate and total cost of ownership (TCO) of this technological approach. Download this white paper to find out how a hosted option can drive significant cost savings, reduce initial implementation times, and bring new functionality with relative ease and Read More...
Justification of ERP Investments Part Four: Replacing or Re-implementing an ERP System
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It

erp technical data support  of ERP Investments Part Four: Replacing or Re-implementing an ERP System Replacing or Re-implementing an ERP System* An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It can also be used to justify a re-implementation when the initial efforts have failed to produce desired results. The box describing Classifications of ERP success identifies situations where the ERP implementation Read More...
SYSPRO ERP (version 6.1 SP1) for Mixed-mode Manufacturing ERP Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of mixed-mode manufacturing enterprise resource planning (ERP) solutions in the ERP

erp technical data support  ERP (version 6.1 SP1) for Mixed-mode Manufacturing ERP Certification Report SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of mixed-mode manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...
Data Warehousing in the Big Data Era: Are You BIReady?
Netherlands-based BIReady automates the process of designing, deploying, and maintaining a data warehousing solution, allowing the optimization of all necessary

erp technical data support  data warehouse, data warehouse automation, BIReady, BI, business intelligence, big data, DWH, BI automation, analytics, EDW Read More...
Sage ERP X3 (v. 6) for Discrete Manufacturing ERP Certification Report
Sage ERP X3 (v. 6) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center

erp technical data support  ERP X3 (v. 6) for Discrete Manufacturing ERP Certification Report Sage ERP X3 (v. 6) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
CDC Ross ERP for Process Manufacturing ERP Certification Report
CDC Ross ERP is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The

erp technical data support  Ross ERP for Process Manufacturing ERP Certification Report CDC Ross ERP is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Optimizing Returns from ERP Implementation
Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation

erp technical data support  Returns from ERP Implementation Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation should not be taken lightly. In this interview, experts from SAP, Infor, and Microsoft discuss factors affecting ROI from an ERP system. The panel offer viewpoints on the feasibility of measuring ROI, importance of ownership of ERP implementation, anticipated and real benefits, and benchmarks and drivers Read More...

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