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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » erp technical data support


Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

erp technical data support  of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there are many factors that need Read More...
Fed Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part Two: Challenges and User Recommendations
The Federal Government''s peculiar and idiosyncratic regulatory requirements provide high barriers to entry, so that the novice companies that are not already

erp technical data support  next few years, upgraded ERP applications appear to be a convenient way to prevent civic paralysis. Commercially available business applications can replace the inefficiencies and liabilities of legacy islands of information that only the retiring federal employees understood and maintained. On the other hand, the more efficient processes may require fewer job replacements, both in terms of technical and customer-facing personnel. Additionally, with commercially available business applications, the Read More...
Reduce the Pain of ERP Upgrades with Better Planning
Enterprise resource planning (ERP) systems now support many organizations’ most important business processes, and house their most sensitive corporate data. As

erp technical data support  upgrades. Softwarebased assets like ERP systems have some unusual characteristics: They can deliver long lifecycles, but they''re subject to rapid technical obsolescence because of the volatility of the underlying software and hardware technology. This technological instability and the complexity inherent in millions of lines of computer code tend to result in surprisingly poor quality by the standards of other highly engineered products. Most companies pay 17% to 22% of the original software license Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

erp technical data support  Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s extensive coverage of Great Plains). The expanded service promises to make it easier for partners and customers to obtain self-help and assisted Read More...
Four Critical Success Factors to Cleansing Data
Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment

erp technical data support  you are implementing an ERP or CRM system, initial data cleansing efforts on transactional or historical data would be discouraged. How many integrations do you have that feed your master data to other systems (internal or external) Create a master list by system and data field name. Do you have a data warehouse, one central location for master data? Is now the time to make that move? Now identify the data owner and the business owners for each field. A data owner is the person that is setting up or Read More...
Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP

erp technical data support  Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
The Importance of a Single Product for Data Quality and Data Integration
Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business

erp technical data support  for business intelligence (BI), enterprise resource planning (ERP), and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data. Read More...
ERP Upgrades: What''s Your Philosophy? 2012 OAUG Survey on Enterprise Application/ERP Suite Upgrade Strategies
Moving to the latest release of an enterprise resource planning (ERP) system is often perceived as a daunting task. But a new survey of enterprise system

erp technical data support  managers finds that most ERP upgrade efforts tend to be short in duration, fall within reasonable budgets, and rarely disrupt the business at large. Download this report for detailed survey results tracking enterprise application suite upgrade activity at respondents'' businesses. Read More...
Sage ERP X3 (v. 6) for Discrete Manufacturing ERP Certification Report
Sage ERP X3 (v. 6) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center

erp technical data support  ERP X3 (v. 6) for Discrete Manufacturing ERP Certification Report Sage ERP X3 (v. 6) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
IntegrateIT ERP 123 V7.2.561 for ERP for Distribution Product Certification Report
Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource

erp technical data support  ERP 123 V7.2.561 for ERP for Distribution Product Certification Report Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product Read More...
Changing Perceptions on ERP Strategy
Enterprise resource planning (ERP) is designed to be the system of record for operating and managing a business. But there''s still a common perception that ERP

erp technical data support  Perceptions on ERP Strategy Enterprise resource planning (ERP) is designed to be the system of record for operating and managing a business. But there''s still a common perception that ERP is a luxury—and a high-risk implementation. The key to successful implementation of an ERP system that will adapt to your needs is a strong ERP strategy. This report examines changing perceptions around ERP strategies, and how best-in-class companies develop and maintain them. Read More...
Mid-market/Enterprise ERP Solution Comparison Guide
Because optimized resource planning helps to maximize business agility and revenues, the functions and applications referred to collectively as enterprise

erp technical data support  market/Enterprise ERP Solution Comparison Guide Because optimized resource planning helps to maximize business agility and revenues, the functions and applications referred to collectively as enterprise resource planning (ERP) are some of the most business-critical. Once you’ve surveyed the ERP market and prioritized your business needs, this comparison guide from Focus Research can help you craft your best possible shortlist of candidate offerings and vendors. Read More...
Four Reasons Why You Need to Consolidate Your Various ERP Packages
If your business is running more than a single enterprise resource planning (ERP) software package, you need to consolidate down to one. In this white paper, we

erp technical data support  to Consolidate Your Various ERP Packages If your business is running more than a single enterprise resource planning (ERP) software package, you need to consolidate down to one. In this white paper, we’ll provide you with four good reasons for making this move, and how to get around the various organizational barriers to doing so. Read More...
Optimizing Returns from ERP Implementation
Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation

erp technical data support  Returns from ERP Implementation Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation should not be taken lightly. In this interview, experts from SAP, Infor, and Microsoft discuss factors affecting ROI from an ERP system. The panel offer viewpoints on the feasibility of measuring ROI, importance of ownership of ERP implementation, anticipated and real benefits, and benchmarks and drivers Read More...
Sage 500 ERP for Process Manufacturing ERP Certification Report
Sage 500 ERP (formerly Sage ERP MAS 500) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the

erp technical data support  500 ERP for Process Manufacturing ERP Certification Report Sage 500 ERP (formerly Sage ERP MAS 500) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the Process Manufacturing ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, Read More...

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