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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » erp salesforce com integrates


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

erp salesforce com integrates  ERP Considering Sales-Force | ERP Salesforce Reporting | ERP Buying Salesforce | ERP Sales Effectiveness | ERP Sales Strategy Productivity | ERP Salesforce Search Specializes | ERP Direct Sales Force | ERP Outsourced Sales Solution | ERP Putting Salesforce | ERP Sales Training Sales Effectiveness Audits | ERP Sales Force Automation | ERP Sales Force Login | ERP Sales Force Effectiveness | ERP Sales Force Training | ERP Sales Force Compensation | ERP Sales Force Structure | ERP Inventory Control Sales Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

erp salesforce com integrates  such as “real-time service enterprise” and “drip-feed management,” are there any other particular capabilities that you offer that no one else has on the market? SM: I can think of the following differentiating traits for ClickSoftware’s suite of products: It covers a large variety of scheduling challenges—from simple tasks requiring one person for a part of one day, to complex, “project-like” jobs involving crews, composed of many steps over a number of days or weeks; from one homogenous Read More...
Quote-to-order: A Newcomer Causes a Stir in the Market
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some

erp salesforce com integrates  send error-free orders to ERP systems or order entry personnel. As for Oracle, its multi-channel offerings allow organizations to manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. The same press release adds that [t]he integration of BigMachines with Siebel [Oracle] CRM On Demand allows users to populate quotes and orders directly with Siebel [Oracle] CRM customer contact Read More...
War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

erp salesforce com integrates  the product, see Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) and It''s About Process (or Ability to be Responsive) – Part I . While it still does not have much to offer in terms of PRM capabilities (compared to Salesforce.com), the Microsoft Dynamics CRM suite''s SFA, service and support, and marketing automation capabilities have reached a respectable maturity level. Blue Roads '' PRM partnership is like an Appexchange add-in for Microsoft Dynamics Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

erp salesforce com integrates  management technology with free enterprise collaboration apps (see here ). With this product, Moxie bridges the gap between knowledge workers and contact center professionals by giving enterprises the ability to tap into the collective knowledge of their employees to enhance customer service—providing the right answers to customers, faster (see figures 2 and 3). In the next 12–18 months, Moxie will focus on growing the adoption of this technology.   Figure 2 Moxie Software also owns a thought Read More...
Failure Is No Accident
Enterprise resource planning (ERP) systems are complicated beasts, and buying one without a plan is like giving your 16-year-old the keys to a Porsche without

erp salesforce com integrates  if you purchase an ERP system without first learning the basics, you are too! Download this white paper for expert advice on what you should know. Read More...
Sage 300 ERP 6.0 Certification Report (ERP for Services)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP

erp salesforce com integrates  300 ERP 6.0 Certification Report (ERP for Services) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report
IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP

erp salesforce com integrates  Applications (version 7.5) for ERP for the Mining Industry Certification Report IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
IFS Applications (v. 7.5) for Process Manufacturing ERP Certification Report
IFS Applications (v. 7.5) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation

erp salesforce com integrates  7.5) for Process Manufacturing ERP Certification Report IFS Applications (v. 7.5) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
MAPICS Back On Track, But Not Without Restructuring Pains
On August 23, MAPICS, Inc., one of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs through a restructuring plan. Earlier

erp salesforce com integrates  of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs through a restructuring plan that includes directing a greater proportion of its resources on the worldwide growth opportunities for its newest extended enterprise solutions for manufacturers. As part of this restructuring, the company has laid off approximately 10% of the workforce dedicated to ERP backbone solutions. The Company said that as a result of the strategic rebalancing, it expects to record a pre-tax Read More...
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn''t meet all of their business requirements, they should

erp salesforce com integrates  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More...
Why I Like Vanilla
Enterprise resource planning (ERP) software packages can be highly flexible, but custom configurations may cause more trouble than they’re worth when it comes

erp salesforce com integrates  history of their organization’s ERP system. An earlier version had been heavily customized. Then, with budget constraints (don’t we all have them?), they deferred upgrading the software as new versions came out, because of the cost of upgrading the customized portions and the extensive testing that would be necessary. The situation never got better, and pretty soon they were stranded: support for the version of the software they were using was about to be dropped by the manufacturer. Now they were Read More...
Pronto ERP ''Coming to America''
On November 29, Pronto Inc. announced its presence in North America, entering the ERP market with a complete breadth of offerings. The new company is a

erp salesforce com integrates  ERP ''Coming to America'' Event Summary The move to open a North American office in Atlanta, GA puts the company in a prime position to take advantage of the growing small to mid-size company market segment, a demographic they have been very successful with in other regions of the world. Prometheus also has offices in Australia, New Zealand, Asia, and distributors around the globe. ``The small to mid-size market has long been disregarded and undervalued by other ERP vendors. If prospects don''t have Read More...
Justification of ERP Investments Part Four: Replacing or Re-implementing an ERP System
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It

erp salesforce com integrates  of ERP Investments Part Four: Replacing or Re-implementing an ERP System Replacing or Re-implementing an ERP System* An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It can also be used to justify a re-implementation when the initial efforts have failed to produce desired results. The box describing Classifications of ERP success identifies situations where the ERP implementation Read More...

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