X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 equity customer relationship management system


Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

equity customer relationship management system  how to increase brand equity and retain customers by offering a better experience.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

Evaluate Now

Documents related to » equity customer relationship management system

Mountainous Investment Transforms Enterprise Management Software Vendor


After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment. Already a recognized enterprise resource planning leader for North American project-based businesses, Deltek is now looking to strengthen its global position.

equity customer relationship management system  direct investment in growth equity transactions, leveraged acquisitions, and management buyouts. To that end, it focuses on niche, cash-flow-rich opportunities, as with other past investments such as Overland Solutions and National Medical Health Card Systems. There have been no major changes in operations at Deltek as a result of the investment by New Mountain, nor there have been any staff reductions. Ken deLaski initially continued as Deltek's chair and chief executive officer (CEO), and was joined on Read More

Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

equity customer relationship management system  Competitiveness, Performance, and Brand Equity Securing Useful and Accurate Customer Data Change Management – Helping Service Agents Sell Proving That Business Value Was Achieved Best Practices: Maximize Business Value with Continuously Improving Offers Make Effective Offers Adapt to Various Channels Learn from Interactions and Track Performance An Integrated Approach – Improving End-to-End Offer-Related Processes SAP Real-Time Offer Management Software   Searches related to Converting Service Calls Read More

How to Access and Buy Business Management Software


For most companies, changing accounting software is a daunting challenge. Not only is transitioning the accounting function to a new software package tricky in itself, but it is usually catalyzed by one or more business challenges that are (hopefully) solved by the new system. Knowing that, how can you minimize the risks involved in selecting a new accounting application?

equity customer relationship management system  Business Management Software : equity top crm software | Business Management Software | E-Business Management Software | Management Software Integrating | Practice Management | Complete Manager Software | Practice Management Software | Retail Business Management Software | Trucking Software Includes | Small Business Accounting | Trucking Management Software | CRM Software and Contact Management Software | Strategic Business Management | Performance Management and Business Intelligence | Business Software Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

equity customer relationship management system  margins, and declining brand equity, with the all-too-common symptoms of high operating costs, inaccurate orders, and poor on-time delivery. It can also result in high stock-outs (missed sales opportunities), lower customer satisfaction, or a myriad of other problems. Should Pega try to tackle these manufacturing and distribution markets, it would face fierce competition from Sterling Commerce , Manhattan Associates , or i2 Technologies . These vendors have recently delivered supply chain process platform Read More

Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management


The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management.

equity customer relationship management system  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More

NEXGEN Asset Management


NEXGEN Asset Management provides engineering, management and technology consulting services and produces software solutions. We bring over25 years of consulting experiences in the engineering, operations, maintenance, management and technology. The unique combination of our expertise gives us the comprehensive perspectives of asset management solutions. The synergies between our software developers, management consultants and engineers have resulted in the development of NEXGEN Asset Management, the Industry Leading Asset Management Software

equity customer relationship management system   Read More

Talent Management Suite


Cornerstone’s integrated talent management suite is designed to enable organizations to meet the challenges of empowering and maximizing the productivity of their human capital. Our core solution is a cloud-based suite that consists of the Recruiting Cloud, the Performance Cloud, the Learning Cloud and the Extended Enterprise Cloud.

equity customer relationship management system   Read More

Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

equity customer relationship management system  Whitestein Technologies,change management,management change,business management process,business process management,continuous improvement,business operations,management of change,download bpm,and change management,business process modeling,change management in,change management process,bpm software,bpm free Read More

Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

equity customer relationship management system  of Customer: Using Customer Actions That Speak Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics. Read More

Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments


Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

equity customer relationship management system  tenrox project workforce management,project portfolio management (ppm) for internal departments--,project software,software and project,software for project,project of software,it project software,software project is,project for software,project on software,software project plan,it management program,it software management,it management software,it ppm Read More

OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

equity customer relationship management system  outstart,trainingedge.com,learning management system,learning management system comparison,learning management system software,hosted learning management system,learning management system vendors,web based learning management system,open source learning management system,learning management system reviews,learning content management system,e learning management system,free learning management system,learning management system open source,learning management system lms Read More

Human Capital Management


Human Capital Management (HCM) encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This HCM model includes functionality for recruitment and staffing management, human resource management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning.

equity customer relationship management system  HCM software comparison, human capital management software, HCM software vendors, HR software comparison, hcm software companies, HR HCM, compare HCM Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




equity customer relationship management system  the Total Customer Experience with IBM Predictive Customer Intelligence Read More