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Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

equity crm solution  contact management system | equity crm analytics | equity crm applications | equity crm architecture | equity crm articles | equity crm association | equity crm basics | equity crm benefits | equity crm best practices | equity crm blog | equity crm books | equity crm certification | equity crm comparison | equity crm conference | equity crm cost | equity crm customer relationship | equity crm database | equity crm define | equity crm definition | equity crm demo | equity crm download | equity crm erp | eq Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » equity crm solution


Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

equity crm solution  long earned strong brand equity and accompanying user loyalty within the small business market segment with its other desktop and office networking applications, one should expect firms with less than 100 users to readily adopt Microsoft's simple, Outlook-centric CRM software. These markets are at the early stages of adoption, which creates large opportunities for aspiring CRM vendors that approach the markets with the right products and messages. These customers have been loath to deploy mutilated' large Read More...
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that

equity crm solution  Under the agreement, Platinum Equity is acquiring Applix's CRM business, related intellectual property and approximately 1,000 customers. On one hand, the transaction should supposedly allow Applix to focus all of its resources on its recently reestablished core business in the reportedly rapidly growing Business Performance Management (BPM) market, while; on the other hand, it should enable Platinum Equity to immediately increase its presence and customer base in the CRM market. Applix's iCRM suite is a Read More...
Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

equity crm solution  , a global private equity and venture capital firm, acquired both Epicor and Activant. Activant also had a retail group, but specializing in providing solutions to small to midsize hard goods retailers. The two companies were merged and now operate under the Epicor name. Today over 500 retail brands use Epicor Retail solutions and another 8,000 hard goods businesses use the heritage Activant solutions. Today, the company’s retail customers are in both softlines and hard goods and represent verticals suc Read More...
What is IFS Up To in the CRM Arena?!
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd

equity crm solution  one stone by: obtaining equity for the channel acquisitions needed to continue strong growth and increase its currently developing global market presence earning Pivotal's commitment to a true partnership and product integration. The parallel technologies used by both vendors should offer customers and business partners lower cost of ownership, as well as training and knowledge transfer costs. Nevertheless, past experiences have shown that true integration takes time and is very seldom painless. User Reco Read More...
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

equity crm solution  Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM In Search of a Charter Customer relationship management (CRM) represents a powerful and sophisticated set of software applications that are designed to leverage the efforts of customer-facing functions such as sales, marketing, and customer service. The CRM industry continues to flounder due to high costs and perceived high failure rates. Despite thousands of pages of analyst reports and Read More...
CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

equity crm solution  Your Salespeople Will Love You know the promise: giant revenue increases; huge cost savings; and sales win rates through the roof. But you also know the reality: frustrated salespeople working around the system instead of with it. If you feel the promise of customer relationship management (CRM) has never been realized, you're not alone. But times have changed. Gone are the days of cumbersome, user-unfriendly interfaces that made salespeople feel like data entry clerks. Today, you can get a CRM system Read More...
Apriso Launches Global Packaging Solution
Apriso, a provider of global manufacturing software solutions, has introduced a Packaging Solution for Global Manufacturers to better manage complex packaging

equity crm solution  for really damaging “brand equity” implications. Apriso’s packaging solution addresses this challenge by providing the visibility and control to globally manage production and quality processes with considerable granularity, as an enterprise solution. This capability supports real-time decisions and continuous process improvement, especially in complex, multi-SKU operating environments. Apriso’s combination of software applications, industry knowledge, and seasoned service organization expertise Read More...
How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

equity crm solution  to Choose the Right Hosted CRM Solution for You In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately. Source: InsideCRM Resources Related to How to Choose the Right Hosted CRM Solution for You : Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

equity crm solution  101 Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), Read More...
TEC 2013 CRM Buyer's Guide for Medium and Large Enterprises
Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with

equity crm solution  2013 CRM Buyer's Guide for Medium and Large Enterprises Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM developments and looks at how trends like customer experience management, mobility, and social media integration are changing the way companies do Read More...
Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they

equity crm solution  a Call-centric CRM? Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

equity crm solution  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...
10 Strategies for Choosing a Mid-Market ERP Solution
Find out in 10 strategies for choosing a mid-market ERP solution.

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