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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epo outsourcing services

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » epo outsourcing services

Outsourcing Best Practices-A Primer on Outsourcing Governance


The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement.

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Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

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Malta, An Ideal Nearshore Location


Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and a central geographic postion. In addition, Malta is a member of the European Union, and the Maltese government offers both tax and non-fiscal incentives to promote investment.

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Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Web-site Strategy for Organizations in the Corporate Services Industry


As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.

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Professional Services Organizations Automate their Processes


Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

epo outsourcing services  of major players like Changepoint (acquired by Compuware ), Evolve (acquired by Primavera ), and Niku (acquired by Computer Associates ), has driven PSA vendors to adopt a new banner— project portfolio management or PPM. So what does this mean for end user organizations? In this relatively new software space, professional services organizations are faced with the challenge of evaluating the changing faces of their vendors. PPM for Professional Services Today most PSA vendors categorize themselves as Read More

Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

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How To Monitor Your Savings In Outsourcing


This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

epo outsourcing services  To Monitor Your Savings In Outsourcing This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects. Read More

ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

epo outsourcing services  for Services Software Comparison Report There are a lot of new dedicated ERP for services solutions on the market, and here''s your chance to compare them—quickly and easily. Some of the leading solutions include Epicor for Service Enterprises, OpenAir PSA, IFS Applications, Deltek PPM and EVM products, SAP Business ByDesign, Oracle E-Business Suite, and Microsoft Dynamics AX. But which one is best for your organization? To find out, simply use TEC''s ERP for Services Comparison Reports to compare any Read More

Four Reasons Why QuickBooks Is Failing Your Services Business


This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization.

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Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?


Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.

epo outsourcing services  best-of-breed vendors such as Changepoint (today Compuware ) and Evolve (now part of Primavera ''s PSA offering) were developing project- and service-oriented functionality. These PSA solutions were aimed at providing the missing pieces linking back-office solutions (typically provided by ERP or accounting vendors) to project management systems, which remain the heart of most professional services organizations (PSOs). In today''s market, ERP vendors are aggressively focusing their efforts on providing the Read More

Outsourcing Center


Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

epo outsourcing services  Center Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies. Read More

Accelerated Outsourcing


Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more.

epo outsourcing services  Outsourcing Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more. Read More