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Outsourcing Evaluation Center
Outsourcing Evaluation Center
Define your software requirements for Outsourcing, see how vendors measure up, and choose the best solution.


Outsourcing RFP Templates
Outsourcing RFP Templates
RFP templates for Outsourcing help you establish your selection criteria faster, at lower risks and costs.


Outsourcing IT Infrastructure Software Evaluation Reports
Outsourcing IT Infrastructure Software Evaluation Reports
The software evaluation report for Outsourcing IT Infrastructure provides extensive information about software capabilities or provided services. Covering everything in the Outsourcing IT Infrastructure comprehensive model, the report is invaluable toward RFI and business requirements research.


Documents related to » epo outsourcing service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

EPO OUTSOURCING SERVICE: service offering. Further, regular reporting of project profitability can be leveraged to validate project pricing as the work for an actual engagement unfolds. Centralized storage and retrieval of pre-packaged project plans, deliverables, and proposals from past engagements will accelerate sales and delivery activities while demonstrating credibility to clients (demonstrates use of standard methodologies). Skills databases can be used to quickly identify available and appropriate individual to staff on
5/16/2005 12:00:00 AM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

EPO OUTSOURCING SERVICE: | Business Intelligence Status Report: Recommendations | Access to Critical Business Intelligence: Challenging Data Warehouses? | Business Intelligence Vendors | Business Intelligence Corporate Performance Management Market Landscape | Business Process Management: How to Orchestrate Your Business | New Data Triggers for International Supply Chain Finance | Manufacturing Environments and Integration with Other Functions | Managing Your Supply Chain Using Microsoft Navision | Attaining Real Time, On-demand
3/15/2006

IFS Wins in Field Service Management » The TEC Blog
moves down the track. ServicePower, Astea International , and Viryanet are some other vendors in the space, to name but a few. Due to the market interest, look for an  FSM Evaluation Center at TEC , coming soon. Share This   Read More     --> Trackback Address     Tags: 360 scheduling , clicksoftware , eam , ericsson , ERP , field service management , fsm , IFS , ifs applications , metrix , Mobile , Project Management , SAP , servicemax , slm , toa technologies , utilities Comments IFS Leads the

EPO OUTSOURCING SERVICE: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

EPO OUTSOURCING SERVICE: Reckoned With? | Financial Reporting—Who Needs It? | Workforce Diversity: Meeting the Challenges Head On | Infor Gains Financials Elite Club Status | Sage ERP and CRM Portfolio Update: Clarity at Last | Cloud Assets: A Guide for SMBs—Part 3 | Mergers & Acquisitions: What Happens When the Company Whose HR Software You Just Purchased Gets Acquired? | A Leader in Service Management Tackles Multidimensional Growth | What’s New at MCA Solutions? | Human Capital Supply Chains: Book Review | Cloud Assets:
11/26/2010 8:44:00 AM

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog
for Click Commerce to report to, and the executives that it hired to run Click, weren’t willing to make the hard choices and investments necessary to grow the business. In the end, it was a mismatch; ITW likes to hold businesses and make them more efficient, whereas business software is more of a grow (profitably)-or-die industry that doesn’t fit ITW’s business model. Caught (and Carved) by a “Fish” VC Consequently, the end of Click Commerce as we once knew took place in early May of 2009 when

EPO OUTSOURCING SERVICE: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009

The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of benefits to this model, there are also concerns preventing organizations from adopting it. All things considered, however, there is evidence that delivery of software as a service is a positive step to take.

EPO OUTSOURCING SERVICE:
11/14/2006 4:37:00 AM

AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

EPO OUTSOURCING SERVICE: pocketnet, AT&T , Novell GroupWise, Net services software, AT&T PocketNet service , Net Portal Services strategy, calendaring, messaging, workflow, GroupWise business customers , GroupWise wireless access, collaborative messaging system , Lotus Notes , collaboration-messaging server , wireless access demand.
4/13/2000

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
tenure, has been widely reported to have significantly increased both its total revenue and profitability by focusing on services opportunities in addition to developing world-class products. The manufacturing corporate giant has certainly proven the value of serving the product aftermarket, which has recently been purported in a quantifiable manner by many pundits as a high margin business. For instance, AMR Research reported recently that businesses earn 45 percent of gross profits from the

EPO OUTSOURCING SERVICE: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

EPO OUTSOURCING SERVICE: Evolving Market | Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part Two: Challenges and User Recommendations | Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part One: Executive Summary | The Hidden Gems of the Enterprise Application Space Part Two: Sorting and Selecting SRM Software | Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations |
7/10/2003

Navigating Between Service Management Scylla & Charybdis – Part 3 » The TEC Blog
technology. On average, manufacturers reportedly channel less than 10 percent of overall annual IT spending to the service side of their business. The (Increasing) Power of the Customer Service chain optimization is important for balancing resource levels with costs and customer satisfaction (service level). The customer plays a vital role in this because the world has changed dramatically over the past few decades. Customers now have more choice and flexibility than ever before, and ever-higher

EPO OUTSOURCING SERVICE: aftermarket, asset management, call center, clicksoftware, CRM, customer satisfaction, customer service, eam, field service, gps, mobile computing, mro, service economy, service level agreement, service lifecycle management, servigistics, sla, slm, spare parts, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-04-2010

A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.

EPO OUTSOURCING SERVICE:
6/8/2007 11:22:00 AM


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