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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » epo outsourcing articles


Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

epo outsourcing articles  Pragmatic Outsourcing ITIL | EPO Outsourcing | EPO Outsourcing Best Practices | EPO Easy Outsourcing | EPO Help Desk Outsourcing | EPO Outsourcing Information | EPO Outsourcing Management | EPO Strategic Outsourcing | EPO Outsourcing Solutions | EPO Outsourcing Articles | EPO Process Outsourcing | EPO Outsourcing Meaning | EPO Outsourcing Definition | EPO Successful Outsourcing | EPO Outsourcing Services | EPO Business Outsourcing | EPO Outsourcing Company | EPO Offshore Outsourcing | EPO Outsourcing Read More
Malta, An Ideal Nearshore Location
Malta is developing as a nearshoring location. Malta''s advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and

epo outsourcing articles  | Engineering Process Outsourcing Epo | Financial Outsourcing | Forum Nearshoring Services | Global Business Process Outsourcing | Global Location | Global Offshoring | Global Outsourcing | Global Sourcing | Global Strategic Sourcing | Globalization | HR Outsourcing | Human Resources Outsourcing | Implement Business Process Outsourcing Architecture | Implement Outsourced Projects | Implement Outsourcing Management Systems | Implementing Business Process Outsourcing Architecture | Implementing Outsourced Read More
Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

epo outsourcing articles  IT Services Outsourcing | Epo Outsourcing Companies | Epo Outsourcing Company | Epo Outsourcing Economy | Epo Outsourcing Examples | Epo Outsourcing Information | Epo Outsourcing Market | Epo Legal Outsourcing | Epo Management Outsourcing | Epo Network Outsourcing | Epo Offshore Outsourcing | Epo Outsource | Epo Outsource IT | Epo Outsource Services | Epo Outsource Software Development | Epo Outsourcing Advantages | Epo Outsourcing Article | Epo Outsourcing Articles | Epo Outsourcing Challenge | Epo Read More
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper

epo outsourcing articles  with Confidence. Improving Communication, Visibility, and Quality Control Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing. Read More
Application Outsourcing, BPO, eBusiness and TeamSourcing
Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development

epo outsourcing articles  Outsourcing, BPO, eBusiness and TeamSourcing Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. Read More
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

epo outsourcing articles  Center Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies. Read More
Luxoft and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success
Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career

epo outsourcing articles  and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices. Read More
Software development outsourcing
Heurística can help companies determine if Mexico is the best option for their outsourcing plans, and then offer a choice of locations. The company can also

epo outsourcing articles  development outsourcing Heurística can help companies determine if Mexico is the best option for their outsourcing plans, and then offer a choice of locations. The company can also help clients find a reliable software development company that partners with clients according to their conditions, and asks in-depth questions about clients specific tecnical recommendations. Heurística can also help with the legal and accounting aspects of outsourcing in Mexico. Read More
The Role of Outsourcing in Responding to Opportunities and Challenges from Globalization
Recent EquaTerra market research finds a consensus among western business leaders that increased globalization is inevitable@and that it will generally be

epo outsourcing articles  Role of Outsourcing in Responding to Opportunities and Challenges from Globalization Recent EquaTerra market research finds a consensus among western business leaders that increased globalization is inevitable—and that it will generally be beneficial. Quickly and efficiently leveraging opportunities created by globalization is the best way to avoid being overwhelmed by its challenges. Learn how to compare buyer and service provider data and get insight into developing a responsive global strategy. Read More
Manufacturing Outsourcing: 7 Common Pitfalls to Avoid
For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract

epo outsourcing articles  Outsourcing: 7 Common Pitfalls to Avoid For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract manufacturers (CMs). But despite the significant benefits that outsourcing provides, there are also risks and challenges involved that OEMs must consider. Learn about the seven common pitfalls to avoid, and how they can impact your manufacturing outsourcing success. Read More
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology

epo outsourcing articles  IT Infrastructure The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, Read More
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

epo outsourcing articles  appears in the post-mortem report. But, who is responsible for choosing the outsourcing provider? Instead of blaming the lousy job that you’ve received, it is more helpful to investigate how you have ended up with this incapable partner if you don’t want to fall into the same trap again. You can never be too careful when choosing outsourcing partners and you should look through all the aspects or features of your candidates that will affect your selection decisions. Some of the aspects (e.g., Read More
Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems

epo outsourcing articles  a Reality Check on Today’s Outsourcing Market Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing. Read More
Outsourcing Management Software Tools: An Executive Point of View
Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor

epo outsourcing articles  Management Software Tools: An Executive Point of View Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor governance—after the deal is signed. For this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money? Read More
The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however,

epo outsourcing articles  Issue: North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More

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