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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epo outsourcing article

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » epo outsourcing article

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

epo outsourcing article  IT Services Outsourcing | Epo Outsourcing Companies | Epo Outsourcing Company | Epo Outsourcing Economy | Epo Outsourcing Examples | Epo Outsourcing Information | Epo Outsourcing Market | Epo Legal Outsourcing | Epo Management Outsourcing | Epo Network Outsourcing | Epo Offshore Outsourcing | Epo Outsource | Epo Outsource IT | Epo Outsource Services | Epo Outsource Software Development | Epo Outsourcing Advantages | Epo Outsourcing Article | Epo Outsourcing Articles | Epo Outsourcing Challenge | Epo Read More

Outsourcing Best Practices-A Primer on Outsourcing Governance


The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement.

epo outsourcing article  Pragmatic Outsourcing ITIL | EPO Outsourcing | EPO Outsourcing Best Practices | EPO Easy Outsourcing | EPO Help Desk Outsourcing | EPO Outsourcing Information | EPO Outsourcing Management | EPO Strategic Outsourcing | EPO Outsourcing Solutions | EPO Outsourcing Articles | EPO Process Outsourcing | EPO Outsourcing Meaning | EPO Outsourcing Definition | EPO Successful Outsourcing | EPO Outsourcing Services | EPO Business Outsourcing | EPO Outsourcing Company | EPO Offshore Outsourcing | EPO Outsourcing Read More

Executive Decisions for Using IT Outsourcing, Hosted Systems, and Enterprise System Management


Information technology (IT) executives are beginning to seriously re-evaluate their highly hyped, service-oriented architectures (SOA) strategies—and consequently, their IT outsourcing, hosting, and enterprise system management strategies. However, creating long-term strategies is complicated by the wide range of available service delivery models. That’s why it’s vital to uncover the important concepts—and decision points—relating to these different delivery models.

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Human Resources: To Outsource or Not to Outsource, That Is the Question


As human resource outsourcing (HRO) becomes an increasingly popular option for many HR organizations, they must inform themselves about the benefits and challenges outsourcing brings. Find out why outsourcing your HR activities may or may not be right for you.

epo outsourcing article  According to a mid-2009 report by AMR Research Inc. on the state of IT outsourcing, roughly 80 percent of enterprises plan to either increase their amount of IT outsourcing or keep it the same. This dramatic change occurring in today’s organizations—and its workforce—has propelled this latest trend toward outsourcing. Workers’ needs are changing, human resources (HR) costs are on the rise, there are increasing pressures for HR managers to stay abreast of the latest legislative changes (e.g., Read More

Providing Innovation to Do Business Better


Outsourcing of developmental activities is not new. However, the outsourcing of research activities remains relatively unexplored. Recent trends indicate greater research and development (R&D) outsourcing, with customers open to handing over complete product lifecycle responsibilities to vendors. The chief reason for this change is that companies are realizing that the benefits of R&D outsourcing extend beyond cost arbitration. Rather, it facilitates the creation of global collaborative development skills of both the provider’s and buyer’s employees through exposure to new research tools, methodologies and best practices. Learn more now.

epo outsourcing article  Innovation to Do Business Better Outsourcing of developmental activities is not new. However, the outsourcing of research activities remains relatively unexplored. Recent trends indicate greater research and development (R&D) outsourcing, with customers open to handing over complete product lifecycle responsibilities to vendors. The chief reason for this change is that companies are realizing that the benefits of R&D outsourcing extend beyond cost arbitration. Rather, it facilitates the creation o Read More

Achievo Outsourcing Suite




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Luxoft and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success


Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices.

epo outsourcing article  and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices. Read More

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

epo outsourcing article  101 - A Primer Part Two: Outsourcing Categories Outsourcing Categories Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: Application software I.T. infrastructure Business process outsourcing (BPO), and Manufacturing This is Part Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced Read More

Outsourcing, IT Infrastructure Software Evaluation Report


The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

epo outsourcing article  IT Infrastructure Software Evaluation Report TEC''s Outsourcing, IT Infrastructure Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about Read More

Should North Americans Send More Software Development Work to China?


This article discusses the risks and opportunities related to outsourcing software development to China. It concludes that China, as an outsourcing destination, has different risk exposures in comparison with India. However, going to China may also bring opportunities considering the pressure of further cost reduction that North Americans are facing and the booming domestic demands of the Chinese market.

epo outsourcing article  North Americans Send More Software Development Work to China? Nowadays in North America, finding a developer from India to back up the software you are using is probably as easy as finding Made in China on the tag of the jacket you are wearing. But, have you ever thought that one day China—the mighty hard goods producer—will become much stronger on the soft side? The past few years have seen China''s tremendous efforts on promoting its software development capability—and it has gained a Read More

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

epo outsourcing article  in Latin America Outsourcing in Latin America Jorge Garcia - August 17, 2009 The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified the criteria and Read More

Retro-sourcing: A Safety Net for Outsourcing Engagements


Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions.

epo outsourcing article  sourcing: A Safety Net for Outsourcing Engagements Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions. Read More

Manufacturing Outsourcing: 7 Common Pitfalls to Avoid


For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract manufacturers (CMs). But despite the significant benefits that outsourcing provides, there are also risks and challenges involved that OEMs must consider. Learn about the seven common pitfalls to avoid, and how they can impact your manufacturing outsourcing success.

epo outsourcing article  Outsourcing: 7 Common Pitfalls to Avoid For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract manufacturers (CMs). But despite the significant benefits that outsourcing provides, there are also risks and challenges involved that OEMs must consider. Learn about the seven common pitfalls to avoid, and how they can impact your manufacturing outsourcing success. Read More

Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know


As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

epo outsourcing article  provide organizations with comprehensive reports, savings on recruitment process spending, and enhanced compliance with government labor standards. In terms of mitigating risk in recruitment-related legal compliance (e.g., Form I-9, Equal Employment Opportunity [EEO], and background and credit checks), RPO providers are the experts. They can not only recommend and implement fully compliant sourcing, application, and interview and selection processes, but also create and maintain all the necessary Read More

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing


Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

epo outsourcing article  Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing Introduction Regardless of whether you are a general manager with profit-and-loss responsibility, or are in a managing function, such as finance or information technology, the maturing of offshore outsourcing will impact you because it changes the way organizations structure, operate, compete, and deploy resources. Consequently, several organizations have stumbled while experimenting with offshore and outsourcing in Read More