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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epo innovative outsourcing

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » epo innovative outsourcing

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Outsourcing Best Practices-A Primer on Outsourcing Governance


The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement.

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Outsourcing Web-based Product Development


Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed, enterprises are finding it more and more difficult to keep pace with new technology trends and complexities, and a growing diversity in the skills needed. So how can an enterprise ensure internal and competitive gains? Outsourcing? Maybe. But where’s your safety net?

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The Many Flavors of Application Software Outsourcing


Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

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Outsourcing, IT Infrastructure Software Evaluation Report


The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

epo innovative outsourcing  IT Infrastructure Software Evaluation Report TEC''s Outsourcing, IT Infrastructure Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about Read More

Software development outsourcing


Heurística can help companies determine if Mexico is the best option for their outsourcing plans, and then offer a choice of locations. The company can also help clients find a reliable software development company that partners with clients according to their conditions, and asks in-depth questions about clients specific tecnical recommendations. Heurística can also help with the legal and accounting aspects of outsourcing in Mexico.

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Is One Country Good Enough to Handle Your Outsourcing Business?


Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio

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How to Ensure IT Outsourcing Value in the Public Sector


In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most sense for ensuring continued value. Due to the cost and time investment in the recompete process, it can often cause more problems than solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how.

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Collaborative Teamwork in Outsourcing Scenarios


By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project management best practices.

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Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

epo innovative outsourcing  the Web produces endless reports on the pros and cons of both outsourcing and offshoring. However, there is one important issue that most articles, White Papers and even academic studies neglect: how outsourcing and offshoring affects political relations. What happens when one country sources processes and jobs out to another? In 1750 the economic philosopher baron de Montesquieu wrote in his L''Esprit des Loi, Peace is the natural effect of trade. Since outsourcing is generally accepted as a modern-day Read More

Sarbanes-Oxley and Its Impact on IT Outsourcing


The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices.

epo innovative outsourcing  company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices. Read More

Outsourcing 101 - A Primer


Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

epo innovative outsourcing  read his competitor''s annual report, and noted that they were profitable again this year. The competitor''s revenues are the same as the CEO''s company, but its costs are lower. Meanwhile, the CEO''s company is unable to raise prices, can''t afford to offer 24-hour customer service, and the competitor is starting to take market share at every turn. And, by the way, the CEO''s company lost money again this year. The CEO continues to ponder . . . Both companies have similar transaction volumes. How does my Read More

Outsourcing for SMBs without Compromising your Sanity


Small and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider and seeker should together address several questions when starting a project to outsource business or technology processes. What’s the cost benefit? What are the risks involved? Find out the customer and the vendor perspectives, and how to achieve cost savings and service-level improvements.

epo innovative outsourcing  for SMBs without Compromising your Sanity Our structured methodologies and proven IT processes helps to reduce complexity, risks and costs associated with Information technology outsourcing. Source : iNEK Resources Related to Outsourcing for SMBs without Compromising your Sanity : Outsourcing (Wikipedia) Small and Medium Enterprises(SMBs) (Wikipedia) Outsourcing for SMBs without Compromising your Sanity Outsourcing Strategy is also known as : Business IT Outsourcing , IT Outsourcing Read More

Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control


Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing.

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Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

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