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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » epo innovative outsourcing


Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

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Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

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Business Process Outsourcing
Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including: @ custom application development

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Outsourcing--IT Infrastructure RFI/RFP Template
Employee Information,IT Facility and Data Center Operation,Distributed Technology Operation,Network and Communications Service,Business Continuity and

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Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed

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Manufacturing Outsourcing: 7 Common Pitfalls to Avoid
For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract

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Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

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Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing
Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will

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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology

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Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

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Outsourcing-The Pros and Cons
Outsourcing’s in the news these days, what with the US presidential election and all, but it’s usually covered from an “is it good for us” angle—where “us” is

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Outsourcing--Applications Software RFI/RFP Template
Employees,Application Software Related Experience,Processes and Tools,Certifications and Accreditations,Industry Skills and Experience,Domain Skills

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The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however,

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Offshore Outsourcing
Offshore outsourcing of IT services drives productivity gains, delivers attractiveefficiencies in scale, cost, and time-to-market, and contributes

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Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case
As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least

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