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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 entire telephony ecosystem


What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

entire telephony ecosystem  the 4.x series, the entire application will have been ported to the Mobile Web platform. We're not aware of any ERP vendor that has come close to doing this. In addition to 100+ minor enhancements, release 4.0 will see the full suite of corporate/customer relationship management (CRM), accounting, and T&E capabilities available in the new Mobile Web client. In addition to the full application being available as open source, we will also offer totally free hosting for anyone who wants to run it in the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

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IP Telephony 201: The Nuts and Bolts of VoIP


In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP. We’ll turn now to the nitty-gritty of VoIP systems: the architecture, the equipment, the network structure, the software, and what you can expect to pay. But before we start, let’s get WAN and LAN out of the way. A LAN (local area

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Integrating the PLM Ecosystem


Developing, launching, supporting—and profiting—from new products is a challenge. You need to integrate business processes and product data across the product development, data management, design, and analysis applications that make up the extended product lifecycle management (PLM) suite. If you’re looking to identify best-in-class approaches to integrating disparate applications, this report can help you get started.

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Surado CRM Increasing Sales


The Surado CRM Sales module empowers sales teams by providing an intuitive system that presents a comprehensive single view of the customer across your entire organization. Combine this with a powerful knowledge base and automated business rules to create a consistent sales methodology throughout your entire team. With Surado CRM, your sales teams are enabled to manage the complete prospect to customer life cycle with efficiency and effectiveness.

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Attract, Develop, and Retain a 21st Century Workforce


Is your business prepared for the way we'll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle. Download this e-book to learn about a suite of solutions that can help you develop the workforce your business needs.

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Odoo


Odoo (formerly OpenERP) is a comprehensive suite of open source business applications, fully integrated. Odoo's fully open ecosystem combines the resources of its open source community, partners’ network, and vendor. Odoo provides 30 main applications supported by the editor. In addition, the community, consisting of more than 1,500 active members, has contributed more than 4,000 apps to cover a wide variety of business needs. The network of 550+ certified partners, established in more than 120 countries, deploys the solution locally. The software, is available online or on-premises.

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What Does the Modern Procurement Organization Look Like?


Modern procurement executives are business driven and technology powered, making them valuable strategic business partners to the entire organization. Learn about the five key qualities that define a successful modern procurement organization.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 2


Chapter 2 of this 4-part e-book explores the Internet protocol telephony (IPT) life cycle, and discusses how understanding the key phases of this packet-based system can increase implementation success. By harnessing your knowledge about this system's natural rhythms, you will begin to establish key concepts that you can put into action—facilitating the management of the system and reaping its long-term benefits.

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New "Facelift" for SAP MM Shakes Up the SRM Ecosystem


If you are thinking about implementing SAP's supplier relationship management (SRM) system, you will want to read this white paper to learn about a new "consumer-like" user interface (UI) specifically developed to dramatically simplify the shopping experience within SAP's Materials Management (MM) module. This UI provides a self-serve solution that saves time and money, and increases user adoption and compliance.

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The Return on Investment of IP Telephony Management


Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.

entire telephony ecosystem   Read More