X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 enterprises rate it event resolution itsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Start Now

Documents related to » enterprises rate it event resolution itsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

enterprises rate it event resolution itsm  , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes Read More

IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

enterprises rate it event resolution itsm  Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TSL provides a range of sales lead generation , telesales and marketing services that increase sales for technology companies worldwide, and keeps their clients happy. Source : Technology Sales Leads (TSL) Resources Related Read More

Alfanar IT


alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and foreigner big organizations that is functional according to Saudi standers out of which Network Solutions, Enterprise Resource Planning (ERP) and E-Business. alfanar IT is a Cisco silver partner, Microsoft golden partner for business solution (Microsoft Dynamics AX and NAV), OpenText and ULTIMUS partner.

enterprises rate it event resolution itsm   Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

enterprises rate it event resolution itsm   Read More

Top 10 Reasons Enterprises Choose Veeam


This document from Veeam Software looks at decisions that need to be made in today’s modern data center and the potential of Veeam’s products to factor into these decisions. Key points to consider include recovery time and point objectives, and expense efficiency for data protection.

enterprises rate it event resolution itsm  10 Reasons Enterprises Choose Veeam This document from Veeam Software looks at decisions that need to be made in today’s modern data center and the potential of Veeam’s products to factor into these decisions. Key points to consider include recovery time and point objectives, and expense efficiency for data protection. Read More

IT Asset Management: Saving Money, Reducing Risk


Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs.

enterprises rate it event resolution itsm   Read More

What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…


A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short—white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential

enterprises rate it event resolution itsm   Read More

Storage Buying Criteria for Small/Medium Enterprises


Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products. Hardware/software costs are, for the most part, similar. And both companies offer solid service and support. So, when choosing between these two vendors, what criteria should you use to determine which product best suits your storage needs? Download this advisory now to find out.

enterprises rate it event resolution itsm  Buying Criteria for Small/Medium Enterprises Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products. Hardware/software costs are, for the most part, similar. And both companies offer solid service and support. So, when choosing between these two vendors, what criteria should you use to determine which product best suits your storage needs? Download this advisory now to find out. Read More

Moving from Potential to Performance


Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key areas. Take a look at SAP Safeguarding services options and how they are designed to serve business users and IT staff.

enterprises rate it event resolution itsm  it infrastructure,it infrastructure management,it infrastructure outsourcing,it infrastructure library,it infrastructure solutions,it infrastructure services,it infrastructure definition,it infrastructure strategy,it infrastructure monitoring,it infrastructure support,it infrastructure planning,outsourcing it infrastructure,it infrastructure architecture,it infrastructure jobs,it infrastructure design Read More

IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis


This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based on IDC's research, observations, and interviews with many of the key participants in the market, this document provides several dozen practices or approaches to successfully building, maintaining, and growing a training business. Know the key research findings.

enterprises rate it event resolution itsm  IDC MarketSpace,IT education market,IT education and training,IT training LOB,IDC analysis,training LOB of IT vendors Read More

Beating IT Recession Blues


IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies measure this and benefit from it.

enterprises rate it event resolution itsm   Read More

IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach


Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing IT governance, based on an organization's maturity.

enterprises rate it event resolution itsm  Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach Introduction In today''s economy, the role of technology has evolved from facilitating operations to strategically driving business. Chief information officers (CIOs) are expected to align technology with the overall business strategy of the organizations they lead. Consequently, project portfolio management (PPM) solutions have stepped in to provide the technology to implement an information technology (IT) governance Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

enterprises rate it event resolution itsm  are designed to empower enterprises to gain complete visibility into their IT environments, so they can more effectively manage their assets, minimize related risks, facilitate compliance, and optimize utilization. With SAManage, companies can: Easily deploy comprehensive IT Asset Management at multiple locations across the enterprise. Achieve greater insight into asset inventory, and understand who is accessing assets, and how they are being used. Proactively detect and prevent IT-related risks such as Read More

Elitser IT Solutions India


For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States (US), Indonesia, the Philippines, Dubai, and Vietnam.

enterprises rate it event resolution itsm   Read More