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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 enterprise knowledge management


Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

enterprise knowledge management  and systems, portals, and enterprise applications to interoperate. It enables content (unstructured and semi-structured data) to be exchanged, integrated, and managed securely between systems. This standardization is still in the innovators cycle. Information extraction is the process of retrieving elements of data from unstructured data, often text. Vendors will focus on this feature in the future to enable the end user to map and consolidate data, give easier access to information, and even provide comp

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Documents related to » enterprise knowledge management

Enterprise Marketing Management (EMM) RFI/RFP Template


Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points, Platforms, Security, Administration, Lead Management, E-mail Marketing, Product Technology, and Support

enterprise knowledge management  industry-standard functional criteria of Enterprise Marketing Management (EMM) that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Enterprise Marketing Management (EMM) software project. Use this template to gather your Enterprise Marketing Management (EMM) requirements, build RFIs and RFPs, and track the progress of your s Read More

Enterprise Marketing Management (EMM)


The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.

enterprise knowledge management  Marketing Management (EMM) The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features. Read More

Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

enterprise knowledge management  is unavoidable. 3. The Enterprise Performance Management (EPM) Index Main Findings:   The index has been created to provide a baseline against which future progress can be measured. The index consists of six sub-indices, each covering a different area of an organisation's performance workflows. The EPM processes covered are inter-related and there are linkages within and across them. Implementing the processes enables a coherent and effective EPM strategy to be built up.   Quocirca, in conjunction with Read More

10 Principles for Knowledge Management Success


Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

enterprise knowledge management  enough depth. Sometimes an enterprise initiative is needed right away, and it can be done successfully, but it can involve a larger resource commitment to do a fullscale project all at once. Remember, the depth of your knowledge base truly depends upon your customers’ needs. Today’s systems should enable agents to contribute new knowledge during their natural workflow. This is critical to ensure that solutions that are not currently in the system can be quickly added once the resolution has been deter Read More

Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept


Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues. Learn how BPS Server uses process templating concepts, separates fact management activities, and uses COSO centric mechanisms to accomplish this. This the second part to Risk, Risk Mitigation, and Functional Requirements in Dynamic Compliance Environments. This is part two of a two part white paper. Part One Risk Mitigation and Functional Requirements in Dynamic Compliance Environments.

enterprise knowledge management  risk,investigation,BPS,database,criteria,compliance Read More

Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

enterprise knowledge management  what is performance management,bpm tools,open source bpm,bpm suite,bpm tutorial,financial performance management,performance management framework,performance management tools,pm performance,sales performance management,bpm system,bpm tool,effective performance management,employee performance management software,performance management plan Read More

Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

enterprise knowledge management  , Project Management , Enterprise Program Management , Program Management Methods , Program Management Process , IT Program Management , Program Management Plan , Project Management Program , Business Program Management , Professional Program Management , Program Management , Program Management Approach , Program Management Best Practices , Program Management Information , Program Management Cost , Program Management Definition , Program Management Directive , Program Management Software , Program Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

enterprise knowledge management  be unproductive. In summary, enterprises can provide customer self-service that reduces service costs, improves customer satisfaction, and facilitates the sales and marketing of products and services. Moreover, IT organizations can increase the effectiveness of employee help desk operations while decreasing internal technical support costs. This is part two of the three-part series Integrating Customer Relationship Management and Service Resolution Management . Part three takes a look at the more Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

enterprise knowledge management  business environment, the service enterprise must be able to sense and react, almost instantly, to changing market conditions. These conditions vary depending on whether they are caused by shifts in market structure, new competitive threats, micro- or macro-economic changes, or other factors. A company must also adapt to its users' needs, since not all users are alike; an adaptable system should provide a personalized interface for the user, based on his or her specific information needs. Ideally, the Read More

Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

enterprise knowledge management  practices. A Helpful Tool: Enterprise Resource Planning (ERP)–based Cash Management Every ERP system offers some elementary accounting functions. To get started in cash management, a few basic sets of reports that every ERP and accounting system provides include the following: open sales orders, aged analysis, open and closed purchase orders, shipping reports, inventory evaluations, fixed assets, and general ledger statements. Bring this information together with other financial information to the Read More

Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3


Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing, transportation business intelligence transportation operational planning rail transportation workflow and event management

enterprise knowledge management   Read More

Business Process Management Notations within Business Process Management


Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is the value of BPMN to vendors and organizations using business process modeling?

enterprise knowledge management  industry consortium that develops enterprise integration standards. The OMG manages an open, vendor-neutral process which proposes technologies, and invites proposals and feedback from any member company before coming to a consensus on a final specification (which then becomes an adopted standard). Some of the standards the OMG has developed include common object request broker architecture (CORBA), UML, and Internet inter-object request broker protocol (IIOP). Conclusion Standardizing modeling notations Read More

Capitalizing on Advanced Inventory Management


Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to increase inventory visibility while driving down inventory costs. Learn how these kinds of inventory management initiatives can help your company strengthen customer relationships, bargain for better terms with suppliers, and generate more profitable growth.

enterprise knowledge management  across an extended, multi-warehouse enterprise Inventory levels that are fully in synch with demand Reduced costs associated with inventory in stock Enhanced customer service tied to increasingly optimized fulfillment Distribution executives—whether they are owners, senior managers, or operational leaders—now have an opportunity to embrace advanced inventory management, increase operational performance, and lay the foundations for profitable growth in the coming years. The only question is: Who will Read More