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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 enterprise data grid


Consolidating Information and Achieving Next Generation Application Performance with Enterprise Data Grids
Driven by increasing business demands and the availability of innovative new technologies, large organizations are turning to enterprise data grids to

enterprise data grid  Generation Application Performance with Enterprise Data Grids Driven by increasing business demands and the availability of innovative new technologies, large organizations are turning to enterprise data grids to accelerate, optimize, and scale their IT infrastructure. Enterprise data grids allow the consolidation of siloed information into a single image that is updated in real time and accessible with low latency by many applications. This paper describes the architecture of an enterprise data grid and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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The Flagship Enterprise Incentive Management Offering


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