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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
enterprise crm:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive
and overcrowded mid-market-large enterprise vendors...
Published:
2003-06-26
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Abstract:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality is offered in a three-module structure that continues to compete in the demanding "best fit," customer
relationship management, small and medium enterprise mar (...)
Excerpt related to
enterprise crm:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality ...
Published:
2004-09-23
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Abstract:
In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity,
owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service,
and you’ll find it a challenge to attract, serve, and re (...)
Excerpt related to
enterprise crm:
E-CRM in Your Enterprise. Source: Aalpha. Document ... CRM)
model today? Download <strong>E-CRM in Your Enterprise</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
... (...)
Excerpt related to
enterprise crm:
Microsoft Dynamics CRM for the Enterprise. Source ... Description: ...
Download <strong>Microsoft Dynamics CRM for the Enterprise</strong>. Comments:
...
Published:
2010-05-21
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Abstract:
The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance
and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability,
this CRM solution can help you keep costs under (...)
Excerpt related to
enterprise crm:
... engineered to meet enterprise performance and scalabilit... Enterprise
Performance and Scalability with Microsoft Dynamics CRM 4.0. ...
Published:
2010-03-11
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Abstract:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
Excerpt related to
enterprise crm:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
Published:
2001-11-26
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Abstract:
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and
the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees.
Will LEAP (Language Enabled Application Platform) produc (...)
Excerpt related to
enterprise crm:
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and
the effectiveness of emp...
Published:
2003-05-17
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Abstract:
Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions
and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but
rather a portrayal of integration between Microsoft back and f (...)
Excerpt related to
enterprise crm:
Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and
the directions that M...
Published:
2003-05-02
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Abstract:
Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a
need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a
vertically focused solution that provides tangible returns in (...)
Excerpt related to
enterprise crm:
Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need
for bigger investmen...
Published:
2002-08-29
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
enterprise crm:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise
CRM to learn what lies ahead for this flagship CRM produc...
Published:
2010-02-05
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Abstract:
The user scalability of your applications can be key to your organization’s success. Benchmark results show how a next-generation
customer relationship management (CRM) system can meet the needs of an enterprise-level, mission-critical workload of 24,000
users while maintaining high performance respons (...)
Excerpt related to
enterprise crm:
User Scalability for the Enterprise with Microsoft Dynamics CRM 4.0. Source: Microsoft.
Document Type: White Paper Description: The ...
Published:
2010-03-11
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Abstract:
Microsoft Dynamics customer relationship management (CRM) software is designed to help enterprises get a 360-degree view
of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve
sub-second response times running user transactions aga (...)
Excerpt related to
enterprise crm:
Database Scalability for the Enterprise with Microsoft Dynamics CRM 4.0. Source: Microsoft.
Document Type: White Paper Description ...
Published:
2010-03-11
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Abstract:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar (...)
Excerpt related to
enterprise crm:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's
second-largest independent s...
Published:
2000-01-21
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Abstract:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last?
For the time being, Microsoft will likely be content to hel (...)
Excerpt related to
enterprise crm:
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term,
but due to vacillating ...
Published:
2003-08-28
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Abstract:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to
upper-midmarket organizations (...)
Excerpt related to
enterprise crm:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. ...
Published:
2000-10-03
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Abstract:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors. (...)
Excerpt related to
enterprise crm:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle,
and are furthering its goal...
Published:
2006-04-26
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Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
enterprise crm:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
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Abstract:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the
CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for
out there in the long run other than to find an honorabl (...)
Excerpt related to
enterprise crm:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that
the CRM point providers wi...
Published:
2003-03-27
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Abstract:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Excerpt related to
enterprise crm:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Published:
2002-08-15
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Abstract:
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important
to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success
through its existing customer base will testify to the reliabi (...)
Excerpt related to
enterprise crm:
When it comes to touting 200 product enhancements, what JD Edwards is saying is that ease of integration is important to mid-market
companies b...
Published:
2003-04-01