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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » engaging upper management cad


10 Ways to Sell Upper Management on a Network Upgrade
There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s

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SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

engaging upper management cad  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

engaging upper management cad   Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

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Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

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Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

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Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

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Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

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Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

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The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

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Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

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Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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