Home
 > search for

Featured Documents related to » enable employee self service



ad
Get Top FSM Software Comparisons

Find the best FSM software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » enable employee self service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

ENABLE EMPLOYEE SELF SERVICE: management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence. Service Productization style= border-width:0px; />   comments powered by Disqus Related Topics:   Enterprise Resource Planning (ERP) Related Industries:   Manufacturing,   Air Transportation,   Professional,   Scientific,   and Technical Services,   Management,   Scientific,   and Technical Consulting Services,  
5/16/2005 12:00:00 AM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

ENABLE EMPLOYEE SELF SERVICE: legacy messaging protocols. To enable multi-tenant or one-to-many service, SaaS providers can partner with other peers to deliver a standard offering that is customized via dynamic integration and secure access to multiple application modules, with minimal customization of the application s core logic. For the time being, the hosted software service business model still applies best to applications that can be run in isolation or with limited, less involved interfaces to third party applications. This
3/15/2006

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

ENABLE EMPLOYEE SELF SERVICE: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

ENABLE EMPLOYEE SELF SERVICE: keeping those promises is enabled by internal systems. We stated that good customer service means making promises you can keep. To make these promises, your systems need to predict what you can and cannot do; if you cannot meet a customer’s request, your systems need to give you the information to manage that request. If a customer needs a delivery on a specific day, your systems need to tell you if you can make that date. If you cannot make that date, the systems should tell you when you can and what y
11/26/2010 8:44:00 AM

Transforming Your Software Product into a Service
There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the inexpensive, accessible service they want.

ENABLE EMPLOYEE SELF SERVICE:
8/24/2007 4:15:00 PM

Plateau as a Service for Talent Management » The TEC Blog


ENABLE EMPLOYEE SELF SERVICE: CaaS, compensation, CRM, HCM, hr, iCims, iContent, lms, paas, performance management, Plateau, platform, SaaS, social, SuccessFactors, succession planning, Talent Gateway, talent management, taleo, TMS, web 2.0, XaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-07-2010

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
strategic consulting engagements which enabled companies to derive even more value from their service businesses. Namely, MCA recently launched a strategic value-added consulting offering to help companies structure and understand the cost impact of their PBL and service level agreement (SLA) initiatives. Such lucrative consulting engagements entail network design and optimization, transportation analysis and full-time equivalent manpower planning. Part II of this blog topic will analyze MCA’s most

ENABLE EMPLOYEE SELF SERVICE: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

ENABLE EMPLOYEE SELF SERVICE:
12/23/2005 1:37:00 PM

One Vendor’s Mission to Make Service Businesses Click – Part 1 » The TEC Blog
busy; thus, let us enable overtime in scheduling and avoid setting new appointments for Tuesday) and the actual schedule can feed back into forecasting and planning (e.g. on Monday we already see only 40 percent of the volume of a typical full week; let’s thus plan for the coming days to be busier than usual). ClickSoftware solutions have become the backbone of daily operations management in many leading organizations worldwide due to their ability to meet just about any requirement in the field

ENABLE EMPLOYEE SELF SERVICE: aftermarket, aipoint, call center, clickschedule, clicksoftware, CRM, customer satisfaction, customer service, field service, forecasting, gps, imrs, manchitra, mobile computing, moshe benbassat, rostering, SCM, service chain optimization, service economy, service level agreement, service tycoon, shift planning, sla, workforce productivity, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-01-2011

E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

ENABLE EMPLOYEE SELF SERVICE: and order status details, enabled customers and distributors to get the information they need, when they need it, without requiring a call to the Customer Service department. . In addition to providing improved convenience and service, it also decreases costs associated with providing this type of information the traditional way, via the Call Center. Value    The value received from Web-based customer service is proportional to the number of customers and distributors who utilize the method. H. B.
9/15/2001

Vertical Solutions Inc.—All About Field Service: Part One » The TEC Blog
companies. VSI’s platform approach enables the vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty management and return material authorization (RMA), and other service tasks without having to build each process from scratch. This enables VSI’s customers to strea

ENABLE EMPLOYEE SELF SERVICE: field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others