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Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

employee satisfaction  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More

Human Resources (HR)
Human Resources encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees.  Modules will include Personnel Management, ...
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Documents related to » employee satisfaction


Technical Publications: Improving the Quality of Technical Publications Increases Employee Productivity and Customer Satisfaction
Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical

employee satisfaction  of Technical Publications Increases Employee Productivity and Customer Satisfaction Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing departments in sync. Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

employee satisfaction  a 10% improvement in employee satisfaction rating. The survey also cited the following successes: web-based initiatives continue to enable HR to service their organizations strategically The potential cost-saving opportunities through ESS/MSS solutions are significant, as are the workforce management benefits. But in order to fully leverage those opportunities, organizations must carefully identify, optimize and prioritize the processes that demand automation. The next step is to select meaningful Read More
Case Study: Holland America Line
Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing

employee satisfaction  is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are at sea—complicating training and records-keeping. Discover how the cruise line found in SumTotal a solution that increased the skills of a globally dispersed workforce. Read More
Why Employee Performance Management Technology Matters to CEOs
While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective

employee satisfaction  $20,000 to $40,000 on employee performance management technology and take one to six weeks to implement it. The best vendors are able to point to very high customer satisfaction rates. There simply are not the complexities that plagued ERP and CRM projects and made CEOs leery of software solutions. Does EPM technology work? Will I Really See A ROI? The numbers tell the tale of the efectiveness of EPM. Amcor Sunclipse, a nationwide distribution company headquartered in Southern California, reports that Read More
6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you

employee satisfaction  see various areas of employee management changing in the near future. The question, sent by e-mail, was simple: what do you think the main trends in [domain] will be for 2008 and 2009? Following are each of their answers. Human Resources (HR) Strategies by David Ulrich, consultant and educator in human resources management In the next one to two years, HR professionals will face some interesting challenges. First, they will need to manage both individual talent and organization culture. A [current] trend Read More
Sales and Operations Planning: The Key to Continuous Demand Satisfaction
All companies use some form of sales and operations planning (S&OP) to synchronize market data with production output. But most practice a planning process

employee satisfaction  and Operations Planning: The Key to Continuous Demand Satisfaction Sales And Operations Planning: The Key To Continuous Demand Satisfaction If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP® xApp™ Sales and Operations Planning Aligns the Enterprise on Unified Plan to Meet Production Targets, Sales Goals and Customer Demands Source : SAP Resources Related to Sales And Operations Planning : Sales and Operations Planning Read More
Five Ways to Increase Efficiencies with SuccessFactors Employee Central
Start by managing all of your core human resources (HR) data in the cloud, then open up a full 360-degree view of your employees with integration from talent

employee satisfaction  Increase Efficiencies with SuccessFactors Employee Central Start by managing all of your core human resources (HR) data in the cloud, then open up a full 360-degree view of your employees with integration from talent management and third party-solutions. Follow these five recommendations to streamline processes and increase efficiencies for small to medium-size businesses. Read More
Employee Central: The New Face of Human Capital Management (HCM)
Learn about a single platform, deployed in the cloud, that gives small to medium-size businesses greater visibility into their workforce by providing a single

employee satisfaction  by providing a single employee global system of record. With data supported by employee and manager self-service, human resources (HR) can pull real-time reports with accurate workforce data to make informed talent decisions. Download this business brief. Read More
Optimizing the Supply Chain and Increasing Customer Satisfaction: An Interview with Robert Abate of RCG Information Technology
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production

employee satisfaction  the Supply Chain and Increasing Customer Satisfaction: An Interview with Robert Abate of RCG Information Technology In today's podcast, hear TEC research analyst Lyndsay Wise and RCG Information Technology's Robert Abate discuss how manufacturers can use business intelligence (BI) to optimize their supply chains and increase customer satisfaction. Some key issues discussed include manufacturers' sensitivity to overruns, high production costs, and customer dissatisfaction BI's ability to Read More
Top 5 Ways High Growth Companies Can Get High Employee Engagement
As old perceptions change and new expectations arise for the human resources (HR) function, the way forward is clear: Spend less time on day-to-day

employee satisfaction  Companies Can Get High Employee Engagement As old perceptions change and new expectations arise for the human resources (HR) function, the way forward is clear: Spend less time on day-to-day administrative tasks and more time on driving employee engagement. Here are five ways that high-growth companies can use an all-in-one human capital management (HCM) platform with an enterprise social network to boost employee engagement for a more committed, happy workforce. Read More
emPath: Human Resources (HR) Competitor Analysis Report
This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee

employee satisfaction  criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements. Read More
Benefits Management Benchmark: Technology Automation and Employee Self-service
To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which

employee satisfaction  Benchmark: Technology Automation and Employee Self-service To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit. Read More
ROI Case Study: Halogen Software Transforms the Employee Appraisal Process at Amcor Sunclipse
Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate support for them through timely

employee satisfaction  Halogen Software Transforms the Employee Appraisal Process at Amcor Sunclipse Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate support for them through timely, comprehensive appraisals was becoming a challenge. Since implementing Halogen’s employee performance management (EPM) solution, Amcor has improved the speed and quality of its employee appraisals and has centralized the results to enable reporting of employee skills. Read More
Customer Satisfaction Analytics for Market Metrix
GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize

employee satisfaction  Satisfaction Analytics for Market Metrix GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize their own reports. Read More

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