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Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

employee satisfaction  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More...
Human Resources (HR)
Human Resources encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees.  Modules will include Personnel Management, ...
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Documents related to » employee satisfaction


On-time Product Delivery and Customer Satisfaction
Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system

employee satisfaction  Customer Satisfaction | Customer Employee Satisfaction | Define Customer Satisfaction | Deliver Customer Satisfaction | Enhance Customer Satisfaction | Great Customer Satisfaction | High Customer Satisfaction | Improve Customer Satisfaction | Increase Customer Satisfaction | Internet Customer Satisfaction | Low Customer Satisfaction | Managing Customer Satisfaction | Measuring Customer Satisfaction | Meet Customer Satisfaction | Online Customer Satisfaction | Overall Customer Satisfaction | Poor Customer Read More...
Technical Publications: Improving the Quality of Technical Publications Increases Employee Productivity and Customer Satisfaction
Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical

employee satisfaction  of Technical Publications Increases Employee Productivity and Customer Satisfaction Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing departments in sync. Read More...
Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

employee satisfaction  | employee rewards | employee satisfaction | employee self evaluation | employee training | employee training evaluation | employees appraisal | employees appraisals | employment appraisals | employment contract | employment contracts | employment performance | enterprise project management software | epm automation | epm solution | epm solution selection process | epm system | establish organization specific business needs | established performance goals | establishing contract | establishing Read More...
Case Study: Holland America Line
Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing

employee satisfaction  is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are at sea—complicating training and records-keeping. Discover how the cruise line found in SumTotal a solution that increased the skills of a globally dispersed workforce. Read More...
The Cost of Employee Web Misuse
In the white paper employee web use and misuse learn how to protect yourself from the wide range of problems your company can run into.

employee satisfaction  Cost of Employee Web Misuse E-mails, shopping, social networks—it's easy to get distracted with all that the Web has to offer, even when you're at work. But how much is too much when it comes to personal Web surfing on the job? Where should employers draw the line? Web misuse can have serious implications for your business, including reduced employee productivity; security problems; legal risks; wasted bandwidth; unlicensed software; and reputation risk. In the white paper Employee Web Use and Misuse Read More...
Time Tracking and Attendance Primer: Beyond the Clock
Punch clocks, clock card machines, Bundy clocks, time recorders. Most organizations are opting for newer methods to track their employees’ time and attendance

employee satisfaction  that: tracking when an employee clocked in or clocked out. Employees would punch in with time cards on an analog time clock that would identify the date, the time in, the time out, breaks, etc. Those time cards would then be sent to the payroll department, where administrators would manually input the time into the payroll system for processing. But the information those time cards provided ended there: the employee worked a specific number of hours and the employee got paid for those hours. Any type of Read More...
6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you

employee satisfaction  see various areas of employee management changing in the near future. The question, sent by e-mail, was simple: what do you think the main trends in [domain] will be for 2008 and 2009? Following are each of their answers. Human Resources (HR) Strategies by David Ulrich, consultant and educator in human resources management In the next one to two years, HR professionals will face some interesting challenges. First, they will need to manage both individual talent and organization culture. A [current] trend Read More...
New Employee Acculturation: Measure, Engage, and Immerse
Traditional approaches to employee onboarding are often more simplistic than they are successful. Transactional onboarding automates the onboarding process to

employee satisfaction  Employee Acculturation: Measure, Engage, and Immerse Traditional approaches to employee onboarding are often more simplistic than they are successful. Transactional onboarding automates the onboarding process to transition new employees into their new roles, while acculturation onboarding, also known as socialization, quickens the new employee to effectiveness. Learn more about the two onboarding methods, and compare how they can bring you a return on investment (ROI). Read More...
An Overview of Product Lifecycle Management Implementation Challenges
Product lifecycle management (PLM) implementation brings its own set of challenges, whether considering vendor selection, employee perception management, or

employee satisfaction  the vision document Gathering employee support for change Software evaluation and selection Implementation management Mapping of current process to the features of the selected software system Identifying customizations and prioritization Legacy data loading into the newly built PLM system Technical training on PLM software for maintenance Hands-on user training on usage of new system. Kickoff of new PLM system Preparation of the Vision Document Any major change in the way an organization work needs to Read More...
Optimizing the Supply Chain and Increasing Customer Satisfaction
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production

employee satisfaction  the Supply Chain and Increasing Customer Satisfaction Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics. Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

employee satisfaction  Executive Buying Guide to Employee Self-service Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers. Read More...
Improving Employee Productivity with Social Tools
With tech-savvy ‘millennials’ becoming an ever-greater percentage of the workforce, today’s corporate culture is rapidly changing. And while these changes can

employee satisfaction  Employee Productivity with Social Tools With tech-savvy ‘millennials’ becoming an ever-greater percentage of the workforce, today’s corporate culture is rapidly changing. And while these changes can create roadblocks for HR professionals, they also present a unique opportunity to implement solutions that increase employee productivity and hence your company’s profitability. Here’s your roadmap to navigating—and benefiting from—the changing face of your global workforce. Read More...
ROI Case Study: Halogen Software Transforms the Employee Appraisal Process at Amcor Sunclipse
Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate support for them through timely

employee satisfaction  Halogen Software Transforms the Employee Appraisal Process at Amcor Sunclipse Amcor Sunclipse realized that although it knew the importance of encouraging and rewarding employees, to actually demonstrate support for them through timely, comprehensive appraisals was becoming a challenge. Since implementing Halogen’s employee performance management (EPM) solution, Amcor has improved the speed and quality of its employee appraisals and has centralized the results to enable reporting of employee skills. Read More...
Customer Satisfaction Analytics for Market Metrix
GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize

employee satisfaction  Satisfaction Analytics for Market Metrix GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize their own reports. Read More...

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