Part 1 of this blog series started by expressing the “New Infor” sentiments (backed up with concrete examples and rationale) following my recent attendance of Inforum 2012. Then the article provided some historical background and described the lineage of the products that currently form the Infor10 HCM portfolio.
The article also detailed some technical and organizational issues on both the
employee retention incentive
e-mail, and chat. Typical employee inquiries are about general HR policies, payroll, benefits, and compensation. Call centers can also process HR transactions such as employee data management, payroll transactions, training registration, tuition reimbursement, new hire onboarding/termination processing, benefits processing, and open enrollment. Finally, typical HR services include relocation services, expatriate services, employee feedback surveys, compensation administration, incentive program