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Software Functionality Revealed in Detail
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 employee retention guide

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Beyond Engagement: The Definitive Guide to Employee Surveys and Organizational Performance


Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance.

It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent of organizations with more than 10,000 employees regularly conduct surveys, compared to only 50 percent of small organizations (those with between 100 and 249 employees). This same research reveals that over the last 15 years in the United States among organizations with at least 100 employees, the percent conducting employee surveys has increased from 50 percent to 60 percent.

Read this white paper to learn about survey implementation and the correlations between employee engagement and business performance.

employee retention guide  The Definitive Guide to Employee Surveys and Organizational Performance Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance. It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

employee retention guide  Consumer Relationship System , Employee Experience Management , Customer Experience , Customer Experience Management , Service System , Relationship Management , Customer Experience Solutions , Services Management , Customer Relationship Management Strategy, Contents Introduction The Eight CRM Essentials CRM Essential 1: Rapid Time to Value CASE STUDY: Ryder CRM Essential 2: Point-and-Click Customization CASE STUDY: DoubleClick CRM Essential 3: A 360-Degree Customer View CASE STUDY:Harris Interactive CRM Read More

Podcast: A Project Manager's Guide to Business Performance Management


As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

employee retention guide  organization—basically matching what an employee wants to do with what a company needs to get done. It can be used to identify how employees are achieving against the goals created to identify top performers for retention and leadership development. All of these tie in soft factors in terms of utilizing information that doesn''t reside in databases to develop a performance-based solution. This is key in how project management can apply performance management tools and techniques. Since employee Read More

HR Executive's Guide to Web 2.0: Cracking the Code for Talent Management


Find out in the Aberdeen report HR Executive's Guide to Web 2.

employee retention guide  achieve higher levels of employee productivity and retention, increase employee sense of engagement, facilitate knowledge capture and transfer, connect employees with colleagues across the organization, and provide visibility into work/project progress by dispersed teams. But what strategies, approaches, and best practices are these companies using to achieve these broad-based gains? Find out in the Aberdeen report HR Executive''s Guide to Web 2.0: Cracking the Code for Talent Management . You''ll learn Read More

Employee Performance Management: Making It a Reality in Your Organization


Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

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From Profit Recovery to Profit Retention


Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation.

employee retention guide  Profit Recovery to Profit Retention Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation. Read More

SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

employee retention guide  smb phone system buyer guide,smb,phone,system,buyer,guide,phone system buyer guide,smb system buyer guide,smb phone buyer guide,smb phone system guide,smb phone system buyer. Read More

Employee Performance Management


HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge.

employee retention guide  Performance Management HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically Read More

Sales Force Automation (SFA) Buyer's Guide


The sales force automation buyer's guide will help you find the ideal sfa system for your company.

employee retention guide  sales force automation sfa buyer guide,sales,force,automation,sfa,buyer,guide,force automation sfa buyer guide,sales automation sfa buyer guide,sales force sfa buyer guide,sales force automation buyer guide. Read More

Onboarding: Enhancing New Employee Clarity and Confidence


This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here.

employee retention guide  Enhancing New Employee Clarity and Confidence This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here. Read More

Definitive Guide to BI for Midsize Companies


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employee retention guide  definitive guide midsize companies,definitive,guide,midsize,companies,guide midsize companies,definitive midsize companies,definitive guide companies,definitive guide midsize. Read More

ERP: A Layman’s Guide


Every enterprise resource planning (ERP) implementation comes with risks. But a seven-figure price tag and a painful multiyear deployment don’t have to be part of the package. This layman’s guide to ERP discusses how various industries, trends, challenges, and new tools are reshaping the ERP landscape. By developing an in-depth understanding of the technology, its benefits, and its risks, every organization can achieve ERP success.

employee retention guide  ERP solution, enterprise resource planning, ERP benefits, ERP success Read More

ERP or Third Party: Which Is Best for Employee Appraisals?


Your enterprise is looking into performance appraisal software, often called employee performance management (EPM). And your company already uses an enterprise resource planning (ERP) system such as SAP or Oracle. After all, speak to any ERP vendor, and they’ll say they have the perfect fit for you. So isn’t it natural for you to go with the ERP vendor’s add-on module for that purpose? Not necessarily. Find out why.

employee retention guide  Which Is Best for Employee Appraisals? Your enterprise is looking into performance appraisal software, often called employee performance management (EPM). And your company already uses an enterprise resource planning (ERP) system such as SAP or Oracle. After all, speak to any ERP vendor, and they’ll say they have the perfect fit for you. So isn’t it natural for you to go with the ERP vendor’s add-on module for that purpose? Not necessarily. Find out why. Read More

The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention


Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies.

employee retention guide  State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies. Read More