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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 employee retention guide

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Beyond Engagement: The Definitive Guide to Employee Surveys and Organizational Performance


Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance.

It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent of organizations with more than 10,000 employees regularly conduct surveys, compared to only 50 percent of small organizations (those with between 100 and 249 employees). This same research reveals that over the last 15 years in the United States among organizations with at least 100 employees, the percent conducting employee surveys has increased from 50 percent to 60 percent.

Read this white paper to learn about survey implementation and the correlations between employee engagement and business performance.

employee retention guide  The Definitive Guide to Employee Surveys and Organizational Performance Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance. It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent Read More

Business Intelligence: A Guide for Midsize Companies


Business intelligence (BI) is not a new concept. What’s new is that BI tools are now accessible for midsize companies. Managers can use BI to analyze complex information to support their decision-making processes, combining data from a variety of sources to get an integrated, 360-degree view of the company. Find out how to select the right BI software, the right vendor, and the right approach to implementing BI.

employee retention guide  want to ensure that employee and departmental metrics are aligned with your company''s strategic goals. You realize that your company does not have the resources of a Fortune 500 enterprise, but you believe that '' man for man and woman for woman '' your company''s employees are more passionate about their jobs and more committed to its customers. Your company may be relatively small right now, but it''s on a planned growth path. You''ve heard the term business intelligence and know that large companies '' Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

employee retention guide  Consumer Relationship System , Employee Experience Management , Customer Experience , Customer Experience Management , Service System , Relationship Management , Customer Experience Solutions , Services Management , Customer Relationship Management Strategy, Contents Introduction The Eight CRM Essentials CRM Essential 1: Rapid Time to Value CASE STUDY: Ryder CRM Essential 2: Point-and-Click Customization CASE STUDY: DoubleClick CRM Essential 3: A 360-Degree Customer View CASE STUDY:Harris Interactive CRM Read More

Employee Performance Management: Making It a Reality in Your Organization


Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

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Podcast: A Project Manager's Guide to Business Performance Management


As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

employee retention guide  organization—basically matching what an employee wants to do with what a company needs to get done. It can be used to identify how employees are achieving against the goals created to identify top performers for retention and leadership development. All of these tie in soft factors in terms of utilizing information that doesn''t reside in databases to develop a performance-based solution. This is key in how project management can apply performance management tools and techniques. Since employee Read More

The 2011 Focus Experts' Guide to Enterprise Resource Planning


Here's a guide that demystifies ERP and explains why implementations fail giving you the clarity you need to find the right system for your company.

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Lean and Green Manufacturing Buyer's Guide


It's easy to find outsimply download TEC's lean and green manufacturing buyer's guide.

employee retention guide  lean green manufacturing buyer guide,lean,green,manufacturing,buyer,guide,green manufacturing buyer guide,lean manufacturing buyer guide,lean green buyer guide,lean green manufacturing guide,lean green manufacturing buyer. Read More

SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

employee retention guide  smb phone system buyer guide,smb,phone,system,buyer,guide,phone system buyer guide,smb system buyer guide,smb phone buyer guide,smb phone system guide,smb phone system buyer. Read More

Think You’re Losing Money with Employee Incentives? Think Again!


Today’s human resources (HR) managers are faced with more employee compensation challenges than ever before—and the reason is relatively clear: employees are no longer happy with simply getting a decent day’s wage for a decent day’s work. They want more! As the competition for skilled talent increases, companies must find better and more interesting ways to retain their employees. And as the old

employee retention guide  You’re Losing Money with Employee Incentives? Think Again! Today’s human resources (HR) managers are faced with more employee compensation challenges than ever before—and the reason is relatively clear: employees are no longer happy with simply getting a decent day’s wage for a decent day’s work. They want more! As the competition for skilled talent increases, companies must find better and more interesting ways to retain their employees. And as the old saying goes “money talks.” An offer Read More

TEC 2013 ERP Buyer's Guide for Process Manufacturing


A focus on user experience is driving ERP vendors to deliver lean, flexible solutions that blur the lines between traditional ERP tiers. Read this buyer’s guide and see how vendors are addressing the most pressing process manufacturing challenges—especially for food and beverage companies who face unique pressures in today’s health-conscious market—and how trends like integrated BI, in-memory analytics, mobility, and social media are changing the way process manufacturers do business.

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Sales Tax Audit Survival Guide


Find out in the practical survival guide. managing transaction tax audit risk.

employee retention guide  sales tax audit survival guide,sales,tax,audit,survival,guide,tax audit survival guide,sales audit survival guide,sales tax survival guide,sales tax audit guide,sales tax audit survival. Read More

Onboarding: Enhancing New Employee Clarity and Confidence


This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here.

employee retention guide  Enhancing New Employee Clarity and Confidence This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here. Read More

Definitive Guide to BI for Midsize Companies


If you'd like a good understanding of what business intelligence is, and what it can do for your company, bi: the definitive guide for midsize org...

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Reference Guide to Discrete Manufacturing ERP Software Functions and Features


This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you determine which ERP features are a high priority for your organization, and which features are a lower priority.

employee retention guide  of checks related to employee salaries, wages, and bonuses. The software should support the following functionality: employee payroll profile; earnings and deductions; eligibility controls; user balances; tax deductions and calculation; payroll calculation; payroll and payment processing; check processing and printing; labor distribution and accounting; payroll and regulatory reporting; IRS documentation; security and audit; and automated timesheets. Employee Self-service Employee self-service lets Read More