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Software Functionality Revealed in Detail
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 employee retention article

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Why Employee Performance Management Technology Matters to CEOs


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employee retention article  perspective a smoothly run employee performance management system is a way of keeping talented employees happy. It supports the retention of employees, and in particular, the retention of the best employees. It is a way to ensure the intent of the reward system is realized in practice. How Hard Is It To Do his? Employee performance management technology, which is still new enough to sound a bit exotic, has matured to the point that it is neither expensive nor diicult to implement. Diferent vendors will Read More

Conference Note: 2014 HR Technology Conference Takes On HCM Big Data


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employee retention article  for talent acquisition and employee retention. Let’s take a look at the key sessions and their take-home messages.   Keynotes Heavy On Topics about Data  The welcome keynote —Becoming Decoded: Unlocking the Potential of Your People as Never Before, given by Rahaf Harfoush, the author of the New York Times best-seller The Decoded Company —discussed the impact of new trends in consumer technologies (mobility, Web 2.0, personalized ads, etc.) on how companies manage their people. The decoded company Read More

Human Resources: No Laughing Matter


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employee retention article  other resources into developing employee abilities, skills, and knowledge. Two of the main reasons HR executives must focus on building their companies'' human capital are the aging workforce, as baby boomers are retiring and the labor pool of skilled workers is shrinking fast fierce competition in the wake of globalization and the changing HR landscape Employers need to focus their efforts on getting the best people in their doors in order to drive up their retention numbers. But the issue of retention Read More

Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees


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employee retention article  to help companies with employee selection, retention, and succession planning. PeopleAnswers’ application maps the behavioral DNA of organizations by analyzing 39 behavioral traits to reveal behaviors that drive success—as understood by each company. The solution was developed taking into account scientific behavioral theories with the aid of PhD behavioral scientists. PeopleAnswers’ philosophy stems from the belief that skills alone cannot guarantee the good performance of employees. In fact, Read More

On-time Product Delivery and Customer Satisfaction


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employee retention article  Customer Satisfaction | Customer Employee Satisfaction | Define Customer Satisfaction | Deliver Customer Satisfaction | Enhance Customer Satisfaction | Great Customer Satisfaction | High Customer Satisfaction | Improve Customer Satisfaction | Increase Customer Satisfaction | Internet Customer Satisfaction | Low Customer Satisfaction | Managing Customer Satisfaction | Measuring Customer Satisfaction | Meet Customer Satisfaction | Online Customer Satisfaction | Overall Customer Satisfaction | Poor Customer Read More

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employee retention article  Benchmark: Technology Automation and Employee Self-service To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit. Read More

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Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance.

It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent of organizations with more than 10,000 employees regularly conduct surveys, compared to only 50 percent of small organizations (those with between 100 and 249 employees). This same research reveals that over the last 15 years in the United States among organizations with at least 100 employees, the percent conducting employee surveys has increased from 50 percent to 60 percent.

Read this white paper to learn about survey implementation and the correlations between employee engagement and business performance.

employee retention article  The Definitive Guide to Employee Surveys and Organizational Performance Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction, and improved financial performance. It’s estimated that three of every four large firms in the United States survey their employees. Worldwide research by IBM reveals that surveys are more common in large organizations: 72 percent Read More

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Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

employee retention article  Real Challenge of CRM: Employee Buy-In The Real Challenge of CRM: Employee Buy-In If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Relationship Read More

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employee retention article  Employee Engagement to Drive Business Performance Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value. Read More

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employee retention article  of Technical Publications Increases Employee Productivity and Customer Satisfaction Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing departments in sync. Read More

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Employee engagement is vital for an organization’s success—and as a manager, you’re on the front lines. If, like many managers, you’re head down in day-to-day work, how can you continually work to encourage the engagement of your team members? These seven easy tips for managers will help keep your employees engaged and build habits that promote an engaged workforce.

employee retention article  Can Use to Improve Employee Engagement Employee engagement is vital for an organization’s success—and as a manager, you’re on the front lines. If, like many managers, you’re head down in day-to-day work, how can you continually work to encourage the engagement of your team members? These seven easy tips for managers will help keep your employees engaged and build habits that promote an engaged workforce. Read More

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