X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 employee feedback


Performance Feedback beyond the Annual Appraisal: Feedback via Technology Linked to Positive Employee Attitudes
Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and

employee feedback  Technology Linked to Positive Employee Attitudes Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and uncertainty about what goals to pursue, to understand what behaviors are required for success, and to know how others view and evaluate one’s performance. With workplace communication and collaboration technologies becoming ever more commonplace, and timely face-to-face communication becoming less

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Start Now

Documents related to » employee feedback

Employee Performance Management: Making It a Reality in Your Organization


Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

employee feedback   Read More

Why Employee Performance Management Technology Matters to CEOs


While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective system is in place. EPM is one of the central tools for directing and monitoring activities right across an organization. Employing this system will ensure that any goals set out by management are clearly visible to everyone up the chain of command—including the CEO.

employee feedback   Read More

Employee Performance Management Problems


The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a company's goals. While there are no strong EPM vendors, European-based Cézanne Software is moving to broaden its appeal.

employee feedback   Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

employee feedback   Read More

Offering Employee Access Saves Money


Read how a mid-sized hospital immediately found savings of $43,500 a year by implementing a secure employee scheduling and human resource information system payroll solution. It was a cautious beginning, with an initial roll-out of just four of the many available with emPath®'s Employee Self-Service (ESS) features, but there is the promise of more dramatic savings to come.

employee feedback   Read More

Employee Onboarding: An HR Technology Seeking a Definition


A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution.

employee feedback   Read More

Think You’re Losing Money with Employee Incentives? Think Again!


Today’s human resources (HR) managers are faced with more employee compensation challenges than ever before—and the reason is relatively clear: employees are no longer happy with simply getting a decent day’s wage for a decent day’s work. They want more! As the competition for skilled talent increases, companies must find better and more interesting ways to retain their employees. And as the old

employee feedback   Read More

Making Multi-rater Feedback Work in Professional Services Firms


For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only rarely get a chance to observe employees in work situations. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance appraisal—there is no one person who can do that appraisal.

employee feedback   Read More

Best Practices: Eight Recommendations for Turning Engagement Measurement into Results


As an HR leader, you’re expected to achieve and sustain the highest possible levels of employee engagement. The reason is simple—higher levels of engagement lead to better business results. Engaged employees produce higher-quality work, experience fewer accidents, miss less work, and are less likely to leave your organization. This white paper outlines eight recommendations for turning employee engagement into positive business outcomes for your organization.

employee feedback   Read More