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Software Functionality Revealed in Detail
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 effective event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » effective event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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The Importance of Component Event Management in a PLM Strategy


Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

effective event resolution  Events Management Growth | Effective Event Management | Event Management Resource | Choosing Event Management | Event Risk Management | Event Management Approach | Event Management Needs | PLM Product Lifecycle Management | PLM Event Management | PLM Event Management Software | PLM Online Event Management | PLM Corporation Event Management | PLM Event Management Survey | PLM Event Coordination | PLM Professional Event Managers | PLM Event Management Accelerator | PLM Event Management Organizations | PLM Read More

Can Webplan Reconcile Planning and Execution? Part One: Event Summary


According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

effective event resolution  action alternatives to drive effective resolution to continually changing situations. Live Scorecard enables manufacturers to compare alternative what-if action plans based on real time information. By scoring proposed action plans against predetermined real world corporate performance metrics and key performance indicators (KPIs), Live Scorecard aims at ensuring that any chosen course of action conforms to both day-to-day and long-term business objectives and best practices. Webplan RapidPesponse 7.3 Read More

A Response Management Pioneer Offers Its Solution


Kinaxis Inc. is answering the needs of global manufacturers by delivering an on-demand response management service. These services are designed to help manufacturers drive quick responses to ever-changing global supply chains and fulfillment networks.

effective event resolution  a scorecard is an effective tool to ensure management focuses on key business issues in the world of rapid business change and endless global competition. With Kinaxis RapidResponse, the impact of change is continuously made known to the action team through a live scorecard view. Consequently, costs of the alternatives and their impact on the customer are explored, analyzed, and assessed, and the results can be immediately shared within the action team. The action team stays focused on key corporate and Read More

Oracle Renders Its PLM Outline Part One: Event Summary


Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its ability to develop its own applications in collaborative effort with its prominent customers.

effective event resolution  of supplier contracts with effective online collaboration to develop requirements, identify potential sources of supply and manage complex negotiations; and Oracle Configurator , which manages configuration rules for complex products and services, helping validate a company''s choice of options and guiding them through the selling process. Following the product release, in October, during the 2003 Product Development and Management Association (PDMA) International Conference , Oracle announced the Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

effective event resolution  the calls made. An effective self-help system should allow users or customers to resolve most common queries on their own, but it should also make it easy to escalate inquiries to an operator through telephone, Web chat, or e-mail if users get stuck or their questions are more complex. Also, call center representatives can sometimes handle problems more productively over live chat than on the phone, since an agent can deal with only one customer at a time over the phone, but it is quite possible to Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

effective event resolution  mission-critical services reliably and effectively, day in and day out. Thus, a modern CRM solution must easily and seamlessly share data bi-directionally with these systems, using open industry standards. As the first factor indicates, an adaptive service enterprise must be sensitive to ever changing customer requirements, and must foster an optimal customer experience by creating and delivering incremental services that customers want and are willing to pay for. This requires an IT infrastructure Read More

Tokenization: A Cost-effective and Easy Path to Compliance and Data Protection


As companies work to meet regulatory requirements to protect personally identifiable information (PII) such as credit card numbers, one option to minimize the risk of loss is to replace sensitive data with a non-sensitive replacement value, or “token.” This white paper discusses how tokenization is implemented, its effectiveness in meeting regulatory requirements, and its impact on your IT systems and business processes.

effective event resolution  A Cost-effective and Easy Path to Compliance and Data Protection As companies work to meet regulatory requirements to protect personally identifiable information (PII) such as credit card numbers, one option to minimize the risk of loss is to replace sensitive data with a non-sensitive replacement value, or “token.” This white paper discusses how tokenization is implemented, its effectiveness in meeting regulatory requirements, and its impact on your IT systems and business processes. BEGI Read More

The Many Faces of PLM Part One: Event Summary


Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

effective event resolution  the value of implementing effective Stage-Gate Processes to better execute product development programs, learn about how better Portfolio Management can improve the value of the choice of products a company chooses to take to market, and also explore how Design for Cost / Design for Manufacturability concepts can help to decrease product costs. Seeing a collection of very different, but inter-related aspects of product development in one place provides an interesting parallel to PLM initiatives and PLM Read More

Enterprise Energy Management Software - The Key to Effective Energy Utilization


Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply contracts. Managers who buy energy need to have more information about projected operational energy demand in order to get the best energy prices. They need a software system.

effective event resolution  - The Key to Effective Energy Utilization Enterprise Energy Management Software - The Key to Effective Energy Utilization Featured Author - Olin Thompson - August 9, 2002 Introduction There is nothing quite as emotional as an energy crisis . Cars in long lines at the pump, graphs showing spiking trends with nowhere to go but up, and hard luck stories all are grist for the media mill. Elected officials clamor for an energy policy and the usual interest groups environmentalists, energy producers, and Read More

Effective Food-service Trade-spending and Contract Management


For food-service manufacturers, effective trade-spending and contract management are essential to stimulate demand, and to reward distributors and operators for achieving volume and growth objectives. The execution of such programs, however, is often a painful process for all parties involved. Find out how you can manage the entire bill-back life cycle, from initiation to settlement, and minimize error-prone manual intervention.

effective event resolution  Management For food-service manufacturers, effective trade-spending and contract management are essential to stimulate demand, and to reward distributors and operators for achieving volume and growth objectives. The execution of such programs, however, is often a painful process for all parties involved. Find out how you can manage the entire bill-back life cycle, from initiation to settlement, and minimize error-prone manual intervention. Read More

Improving IT Efficiency through Effective Print Management


The administration and management of printing can be time-consuming, often relying on manual processes. Many businesses are rethinking their approach to managing the print environment, by either adopting a managed service or implementing centralized print management tools. This can ensure the high availability, reliability and manageability of printing resources, while leaving IT staff free to focus on core activities.

effective event resolution  IT Efficiency through Effective Print Management The administration and management of printing can be time-consuming, often relying on manual processes. Many businesses are rethinking their approach to managing the print environment, by either adopting a managed service or implementing centralized print management tools. This can ensure the high availability, reliability and manageability of printing resources, while leaving IT staff free to focus on core activities. Read More

Metrics that Matter: The Most Effective KPIs to Transform Your Business


Sophisticated enterprise resource planning (ERP) and business intelligence tools have made it possible to quickly calculate and report key performance indicators and metrics. In this white paper, learn about a balanced approach, applying lean and Six Sigma concepts, to business process re-engineering, assessing the alignment of your policies and strategic goals, and implementing systems and organizational structures, to support a culture of measurable improvement.

effective event resolution  that Matter: The Most Effective KPIs to Transform Your Business Sophisticated enterprise resource planning (ERP) and business intelligence tools have made it possible to quickly calculate and report key performance indicators and metrics. In this white paper, learn about a balanced approach, applying lean and Six Sigma concepts, to business process re-engineering, assessing the alignment of your policies and strategic goals, and implementing systems and organizational structures, to support a culture of Read More

The Keys to Effective Project Governance Leadership


Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is approached and applied in businesses today, and shed some light on what is required for project governance to be effective.

effective event resolution  Keys to Effective Project Governance Leadership Business executives tend to approach project governance with good intentions, but with few governance-specific skills, and with little knowledge or education on the process. It is assumed by all parties involved in a project that no such expertise is needed. This is a false assumption. Between 2003 and 2005, Project Sponsor.com conducted an in-depth project governance study on more than 40 major Australian organizations. The study involved detailed Read More

Reducing Total Cost of Ownership: Delivering Cost-effective Enterprise Business Intelligence


Because today’s IT budgets are under increasing scrutiny and business requirements have become more complex, buyers of business intelligence (BI) solutions must evaluate total cost of ownership (TCO). The BI architecture can be an asset to IT departments, meeting a range of user needs while minimizing the amount of IT maintenance and administration. Learn more about how to do TCO analysis of a BI system—before you buy.

effective event resolution  Cost of Ownership: Delivering Cost-effective Enterprise Business Intelligence Because today’s IT budgets are under increasing scrutiny and business requirements have become more complex, buyers of business intelligence (BI) solutions must evaluate total cost of ownership (TCO). The BI architecture can be an asset to IT departments, meeting a range of user needs while minimizing the amount of IT maintenance and administration. Learn more about how to do TCO analysis of a BI system—before you buy. Read More