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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » effective event resolution nsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

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The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

effective event resolution nsm  the value of implementing effective Stage-Gate Processes to better execute product development programs, learn about how better Portfolio Management can improve the value of the choice of products a company chooses to take to market, and also explore how Design for Cost / Design for Manufacturability concepts can help to decrease product costs. Seeing a collection of very different, but inter-related aspects of product development in one place provides an interesting parallel to PLM initiatives and PLM Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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5 Tips To Effective Mobile Learning
Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously

effective event resolution nsm  Tips To Effective Mobile Learning Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously out of reach. By expanding the access of e-learning, mobile learning enables organizations to provide knowledge and training to employees, partners, and customers in new ways. This field guide explores five critical steps to ensure that you get the most out of your mobile learning investment. Read More...
Effective Inventory Analysis: the 5 Key Measurements
The white paper effective inventory analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing t...

effective event resolution nsm  know? The white paper Effective Inventory Analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing the profitability and productivity of your investment in inventory. Each measurement can be applied to a single item, a specific product line, the entire stock of a warehouse, or your entire inventory. And these five key measurements can also be used to track the improvement in your inventory performance over time. To keep your inventory performance Read More...
Seven Steps for Effective Leadership Development
To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and

effective event resolution nsm  Steps for Effective Leadership Development To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning. However, most companies are not well prepared to fill vacancies in their leadership roles. By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. This executive brief outlines Read More...
Proactive Dispatch in Field Service Exception Management for an Effective Mobile Workforce
In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you

effective event resolution nsm  Exception Management for an Effective Mobile Workforce In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you provided to them. And that makes sense. But planning is an ongoing effort. The plan is really only the plan at the start of the day. Because there are exceptions all the time. Read More...
5 Steps to Effective Resource Management
Effective resource management not only impacts profitability, it generates loyalty that translates to competitive advantages in recruiting and retaining the

effective event resolution nsm  Steps to Effective Resource Management Effective resource management not only impacts profitability, it generates loyalty that translates to competitive advantages in recruiting and retaining the best people. System inefficiencies, however, often make it difficult for businesses to find time to improve their resource management processes or upgrade their systems. Find out how these five steps can help your business in its resource management planning efforts. Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

effective event resolution nsm  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
Supply Chain Event Management RFI/RFP Template
Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

effective event resolution nsm  Management Requirements Quickly and Effectively Identify and prioritize the features and functions you need instead of building a list from scratch. Easily add your company''s unique Supply Chain Event Management requirements. Find out what features and functions vendors support, and how they support them. Collect Clear Supply Chain Event Management RFI and RFP Responses Improve vendor participation by issuing RFIs that vendors can understand, and respond to easily. Use RFI responses to create lists of Read More...
Boost Profits and Customer Relationships with Effective E-Mail Marketing
E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase

effective event resolution nsm  and Customer Relationships with Effective E-Mail Marketing E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes. Read More...
The Effective Supply Chain: Maximizing Performance of the Entire Manufacturing Enterprise
Today''s manufacturing supply chain is challenged with quality mandates, cost reductions, and delivery improvements. Technology plays a key role in a company''s

effective event resolution nsm  Effective Supply Chain: Maximizing Performance of the Entire Manufacturing Enterprise Today''s manufacturing supply chain is challenged with quality mandates, cost reductions, and delivery improvements. Technology plays a key role in a company''s ability to build and manage an effective supply chain. Read this paper to learn about the next wave of supply chain solutions and how effective supply chain management of an enterprise reduces costs, lead times, and inventories throughout the entire supply Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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