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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » effective event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

effective event resolution mis  : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Read More...
The Four Elements of an Effective Food Safety Management System
As processors develop and enhance their food safety management systems (FSMSs), four key components enable them to meet demands with minimal business disruption

effective event resolution mis  Four Elements of an Effective Food Safety Management System As processors develop and enhance their food safety management systems (FSMSs), four key components enable them to meet demands with minimal business disruption, for a manageable cost. Processors can use the information in this paper to identify, develop, or jump-start an FSMS that includes these four components plus the critical dimension of complete integration. Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

effective event resolution mis   Read More...
5 Tips to Effective Learning Management
Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience

effective event resolution mis  Tips to Effective Learning Management Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

effective event resolution mis  the calls made. An effective self-help system should allow users or customers to resolve most common queries on their own, but it should also make it easy to escalate inquiries to an operator through telephone, Web chat, or e-mail if users get stuck or their questions are more complex. Also, call center representatives can sometimes handle problems more productively over live chat than on the phone, since an agent can deal with only one customer at a time over the phone, but it is quite possible to Read More...
The Building Blocks for an Effective Business Intelligence Implementation
Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The

effective event resolution mis  Building Blocks for an Effective Business Intelligence Implementation Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals. Read More...
How to Survive and Thrive with Effective Refrigerant Tracking
Collecting, organizing, and reporting refrigerant gas usage is challenging and loaded with complexity. Often system auditing is confusing, and it’s difficult to

effective event resolution mis  Survive and Thrive with Effective Refrigerant Tracking Collecting, organizing, and reporting refrigerant gas usage is challenging and loaded with complexity. Often system auditing is confusing, and it’s difficult to remain in compliance with constantly changing regulations. Find out why staying in compliance is so important, and how you can save money, reduce emissions, and retain critical assets. Thrive in a carbon-constrained world while managing your refrigerants. Read More...
Enterprise Energy Management Software - The Key to Effective Energy Utilization
Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply

effective event resolution mis  - The Key to Effective Energy Utilization Enterprise Energy Management Software - The Key to Effective Energy Utilization Featured Author - Olin Thompson - August 9, 2002 Introduction There is nothing quite as emotional as an energy crisis . Cars in long lines at the pump, graphs showing spiking trends with nowhere to go but up, and hard luck stories all are grist for the media mill. Elected officials clamor for an energy policy and the usual interest groups environmentalists, energy producers, and Read More...
How Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards
Just one generation ago, the courier industry was essentially nonexistent. Today, in 2008, it is one of the largest means of transporting daily shipments for

effective event resolution mis  Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards Just one generation ago, the courier industry was essentially nonexistent. Today, in 2008, it is one of the largest means of transporting daily shipments for all industry sectors. According to the US Department of Commerce statistics, air freight accounted for nearly 40 percent of all international trade merchandise in 2007, equaling about $4.8 trillion (US), with express delivery accounting for 20 percent (or Read More...
Proactive Dispatch in Field Service Exception Management for an Effective Mobile Workforce
In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you

effective event resolution mis  Exception Management for an Effective Mobile Workforce In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you provided to them. And that makes sense. But planning is an ongoing effort. The plan is really only the plan at the start of the day. Because there are exceptions all the time. Read More...
Six Steps to Effective Inventory Management
You can take two approaches to inventory management: assume it’s a necessary evil and implement an inventory reduction program when cash gets tight, or put an

effective event resolution mis  Steps to Effective Inventory Management You can take two approaches to inventory management: assume it’s a necessary evil and implement an inventory reduction program when cash gets tight, or put an active inventory management process in place, and continually improve the business results. Learn how to view inventory as cash that can be invested in other ways: move from reactive inventory management to lean and active inventory management in six easy steps. Read More...
The Keys to Effective Project Governance Leadership
Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is

effective event resolution mis  Keys to Effective Project Governance Leadership Business executives tend to approach project governance with good intentions, but with few governance-specific skills, and with little knowledge or education on the process. It is assumed by all parties involved in a project that no such expertise is needed. This is a false assumption. Between 2003 and 2005, Project Sponsor.com conducted an in-depth project governance study on more than 40 major Australian organizations. The study involved detailed Read More...
Writing Cost-effective Documentation for Software Systems
As a business employing IT, you may have encountered situations where the software application you purchased didn’t come with a help file. With no time to write

effective event resolution mis  Cost-effective Documentation for Software Systems As a business employing IT, you may have encountered situations where the software application you purchased didn’t come with a help file. With no time to write complete documentation yourself and no budget to hire a professional technical writer to do it for you, what do you do? By applying the basic principles of cost-effective documentation, your business can develop impressive documentation quickly—for a minimal cost. Read More...
Creating Effective Configuration Rules
When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can

effective event resolution mis  Effective Configuration Rules When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can be configured. And yet, you need salespeople to configure products correctly so that their quotes are complete and accurate, and your customers are happy. These best practices can help you create more effective configuration rules that work. Read More...
10 Principles for Building an Effective Human Capital Plan
Almost every business leader says that people are their most important asset, but few do anything about it. If you are going to take this principle seriously

effective event resolution mis  Principles for Building an Effective Human Capital Plan Almost every business leader says that people are their most important asset, but few do anything about it. If you are going to take this principle seriously, then human capital planning is crucial. The 10 principles outlined in this white paper will help you establish a framework of policies, practices, and actions that guide your efforts to focus on your most important asset—your people. Read More...

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