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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 effective event resolution itsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » effective event resolution itsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

effective event resolution itsm  enforce and accelerate an effective quality process Validate service or application quality prior to go-live Service design Service transition HP Performance Center software Validate service or application performance prior to go-live Share assets and knowledge with IT ops to support service and application availability and performance Service transition HP Application Security Center Accelerates the delivery of secure Web applications by finding vulnerabilities in applications prior to go-live Read More

Creating an Effective Social Recruiting Strategy—A Guide


This white paper explains how to best use social media (e.g., Facebook and LinkedIn) to reach highly qualified candidates and passive job seekers, build company brand recognition, and reduce sourcing costs to meet company objectives.

effective event resolution itsm  an Effective Social Recruiting Strategy—A Guide This white paper explains how to best use social media (e.g., Facebook and LinkedIn) to reach highly qualified candidates and passive job seekers, build company brand recognition, and reduce sourcing costs to meet company objectives. Read More

Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

effective event resolution itsm  Phone Systems for an Effective Call Center: Editor’s Top Picks Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system. Read More

The Keys to Effective Project Governance Leadership


Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is approached and applied in businesses today, and shed some light on what is required for project governance to be effective.

effective event resolution itsm  Keys to Effective Project Governance Leadership Business executives tend to approach project governance with good intentions, but with few governance-specific skills, and with little knowledge or education on the process. It is assumed by all parties involved in a project that no such expertise is needed. This is a false assumption. Between 2003 and 2005, Project Sponsor.com conducted an in-depth project governance study on more than 40 major Australian organizations. The study involved detailed Read More

The Many Faces of PLM Part One: Event Summary


Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

effective event resolution itsm  the value of implementing effective Stage-Gate Processes to better execute product development programs, learn about how better Portfolio Management can improve the value of the choice of products a company chooses to take to market, and also explore how Design for Cost / Design for Manufacturability concepts can help to decrease product costs. Seeing a collection of very different, but inter-related aspects of product development in one place provides an interesting parallel to PLM initiatives and PLM Read More

5 Tips to Effective Hiring & Recruiting


Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments.

effective event resolution itsm  Tips to Effective Hiring & Recruiting Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments. Read More

Creating an Effective Sales Catalog


An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process.

effective event resolution itsm  an Effective Sales Catalog An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process. Read More

Effective Operational Security Metrics


Due to the changing regulatory environment and the complexity of business today, organizations are facing increased accountability. Security risks, however, can often be difficult to measure and even more difficult to understand by people outside of the department. The key to demonstrating improvement is to translate security information in to business terms. Organizations must align, manage, and measure security around business operations.

effective event resolution itsm  Operational Security Metrics Due to the changing regulatory environment and the complexity of business today, organizations are facing increased accountability. Security risks, however, can often be difficult to measure and even more difficult to understand by people outside of the department. The key to demonstrating improvement is to translate security information in to business terms. Organizations must align, manage, and measure security around business operations. Read More

Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams


What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an important

effective event resolution itsm  Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Read More

Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service


Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

effective event resolution itsm  Maintenance-Acquiring and Managing Cost Effective Service Introduction Who likes getting their car serviced? No one does, but the need for dependable transportation requires us to maintain our cars. A similar situation applies to maintaining a portfolio of technology hardware. The business depends on its reliability, so we must maintain it. This article focuses on how an organization acquires and manages that maintenance service cost-effectively. Identify the Enterprise Portfolio The first step in Read More

Microsoft Analyst Event Part One: What’s New for Fall 2012


The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say,

effective event resolution itsm  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

effective event resolution itsm  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More

Achieving Effective Inventory Management


In today’s competitive business environment, wholesale distributors face critical factors that directly affect customer satisfaction and profit margins. These challenges, combined with customer demands for product availability, can conflict with operational goals of increasing inventory turnover and minimizing costs. However, business automation software can deliver sophisticated distribution capabilities designed to help you with these important business issues.

effective event resolution itsm  Effective Inventory Management Achieving Effective Inventory Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Related to Sage Mas ERP : Sage Read More

The ROI of ERP: Look No Further For Practical, Effective Enterprise Performance Management


Enterprise performance management (EPM) is the validation of perceptions. It is the ability to analyze business conditions and provide visibility into day-to-day operations to enable more effective and timely decision-making. Learn how to link strategy and execution to encourage the continuous improvement with your enterprise resource planning (ERP) system.

effective event resolution itsm  No Further For Practical, Effective Enterprise Performance Management Enterprise performance management (EPM) is the validation of perceptions. It is the ability to analyze business conditions and provide visibility into day-to-day operations to enable more effective and timely decision-making. Learn how to link strategy and execution to encourage the continuous improvement with your enterprise resource planning (ERP) system. Read More