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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 effective event resolution itsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » effective event resolution itsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

effective event resolution itsm  enforce and accelerate an effective quality process Validate service or application quality prior to go-live Service design Service transition HP Performance Center software Validate service or application performance prior to go-live Share assets and knowledge with IT ops to support service and application availability and performance Service transition HP Application Security Center Accelerates the delivery of secure Web applications by finding vulnerabilities in applications prior to go-live Read More

Cost Effective Security and Compliance with Oracle Database 11g Release 2


Increasingly sophisticated threats and the push toward data consolidation and cloud computing are in part why a defense-in-depth approach to security is critical to safeguarding data. Data breach investigations have shown that security controls must be multi-layered to protect against threats, and the ever changing regulatory landscape and focus on privacy demonstrate the need for solutions to be transparent and cost effective. Read this white paper for more.

effective event resolution itsm  Effective Security and Compliance with Oracle Database 11g Release 2 Increasingly sophisticated threats and the push toward data consolidation and cloud computing are in part why a defense-in-depth approach to security is critical to safeguarding data. Data breach investigations have shown that security controls must be multi-layered to protect against threats, and the ever changing regulatory landscape and focus on privacy demonstrate the need for solutions to be transparent and cost effective. Read Read More

Effective Inventory Analysis: the 5 Key Measurements


The white paper effective inventory analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing t...

effective event resolution itsm  know? The white paper Effective Inventory Analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing the profitability and productivity of your investment in inventory. Each measurement can be applied to a single item, a specific product line, the entire stock of a warehouse, or your entire inventory. And these five key measurements can also be used to track the improvement in your inventory performance over time. To keep your inventory performance Read More

Maximize Distribution Software for Effective Replenishment Parameters


Distributors rely on software to help them make decisions about when and how much product inventory to replenish or reorder. But for the software to work effectively, it must be set up and used correctly. Learn how to implement the key replenishment parameters found in most distribution applications software packages, and how you can optimize their functionality to maximize your return on investment (ROI) and your profit.

effective event resolution itsm  Distribution Software for Effective Replenishment Parameters Distributors rely on software to help them make decisions about when and how much product inventory to replenish or reorder. But for the software to work effectively, it must be set up and used correctly. Learn how to implement the key replenishment parameters found in most distribution applications software packages, and how you can optimize their functionality to maximize your return on investment (ROI) and your profit. Read More

Enterprise Energy Management Software - The Key to Effective Energy Utilization


Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply contracts. Managers who buy energy need to have more information about projected operational energy demand in order to get the best energy prices. They need a software system.

effective event resolution itsm  - The Key to Effective Energy Utilization Enterprise Energy Management Software - The Key to Effective Energy Utilization Featured Author - Olin Thompson - August 9, 2002 Introduction There is nothing quite as emotional as an energy crisis . Cars in long lines at the pump, graphs showing spiking trends with nowhere to go but up, and hard luck stories all are grist for the media mill. Elected officials clamor for an energy policy and the usual interest groups environmentalists, energy producers, and Read More

Creating an Effective Sales Catalog


An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process.

effective event resolution itsm  an Effective Sales Catalog An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process. Read More

Fast ITSM Implementation and Efficient Process Work


The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

effective event resolution itsm  itsm implementation,itsm implementation plan Read More

Effective Labor Management Provides Big Payback


Find out how in top five reasons for a labor management project.

effective event resolution itsm  workforce performance ? An effective labor management strategy helps you determine the amount of time employees spend doing unproductive work; how long it should take to do a specific task; the true capacity of your workforce; and where you need to focus your labor resources. The ability to identify and increase performance levels is a key benefit of a well-designed labor management model. Find out how in Top Five Reasons for a Labor Management Project . Learn how to work smarter . Download your PDF copy Read More

Keep Talking, Not Spending: Ten Tips for Effective and Efficient Use of Telecom Solutions


Even in challenging economic times, companies still need to use technology to communicate with customers, partners, suppliers, and employees. Cutting back on spending can have a negative effect in a long downturn. You’ll have fewer options when conditions improve—and a disadvantage compared to competitors that continue to invest. Learn about 10 steps you can take to maximize use of communications, while minimizing costs.

effective event resolution itsm  Spending: Ten Tips for Effective and Efficient Use of Telecom Solutions Even in challenging economic times, companies still need to use technology to communicate with customers, partners, suppliers, and employees. Cutting back on spending can have a negative effect in a long downturn. You’ll have fewer options when conditions improve—and a disadvantage compared to competitors that continue to invest. Learn about 10 steps you can take to maximize use of communications, while minimizing costs. Read More

Cost-effective ERP Software: Five Secrets to Stretching Your IT Budget


Outdated applications and countless integration challenges leave you little time to provide the kind of IT support your business needs. You need world-class ERP software within your budget and time horizon. In other words: an affordable and flexible ERP solution that can be implemented quickly, adopted rapidly, and maintained easily. Working with a tight IT budget? No need to despair. Get in on these five secrets and get the most for your IT spend.

effective event resolution itsm  effective ERP Software: Five Secrets to Stretching Your IT Budget Outdated applications and countless integration challenges leave you little time to provide the kind of IT support your business needs. You need world-class ERP software within your budget and time horizon. In other words: an affordable and flexible ERP solution that can be implemented quickly, adopted rapidly, and maintained easily. Working with a tight IT budget? No need to despair. Get in on these five secrets and get the most for Read More

Proactive Dispatch in Field Service Exception Management for an Effective Mobile Workforce


In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you provided to them. And that makes sense. But planning is an ongoing effort. "The plan" is really only the plan at the start of the day. Because there are exceptions all the time.

effective event resolution itsm  Exception Management for an Effective Mobile Workforce In mobile workforce management, there’s a lot of focus on the plan. Because you can’t expect your field resources to be more effective than the plan you provided to them. And that makes sense. But planning is an ongoing effort. The plan is really only the plan at the start of the day. Because there are exceptions all the time. Read More

5 Steps to Effective Resource Management


Effective resource management not only impacts profitability, it generates loyalty that translates to competitive advantages in recruiting and retaining the best people. System inefficiencies, however, often make it difficult for businesses to find time to improve their resource management processes or upgrade their systems. Find out how these five steps can help your business in its resource management planning efforts.

effective event resolution itsm  Steps to Effective Resource Management Effective resource management not only impacts profitability, it generates loyalty that translates to competitive advantages in recruiting and retaining the best people. System inefficiencies, however, often make it difficult for businesses to find time to improve their resource management processes or upgrade their systems. Find out how these five steps can help your business in its resource management planning efforts. Read More

5 Tips to Effective Compensation Management


Compensation management systems automate and manage the planning, modeling, budgeting, analysis, and execution of enterprise-wide compensation plans. Organizations that have invested in these systems cite a number of significant benefits. This field guide will explore five critical steps to ensure that you get the most out of your compensation planning investments.

effective event resolution itsm  Tips to Effective Compensation Management Compensation management systems automate and manage the planning, modeling, budgeting, analysis, and execution of enterprise-wide compensation plans. Organizations that have invested in these systems cite a number of significant benefits. This field guide will explore five critical steps to ensure that you get the most out of your compensation planning investments. Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

effective event resolution itsm   Read More