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Software Functionality Revealed in Detail
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 easy resource scheduling crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Job Scheduling Maze in Distributed IT Landscapes - Part 3


Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root. ActiveBatch V7 – The Current State of

easy resource scheduling crm  Agents makes it also easy to address firewall and other requirements. So, while ASCI does not offer a SaaS option for ActiveBatch at this time, it understands the issues, and is researching how and when this approach to the market can offer the greatest rewards for the vendor and its clients. ActiveBatch’s focus for its upcoming release is also focused on SOA-based integration as opposed to business process management (BPM). The business process orchestration that includes both manual processes and Read More

Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends


Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

easy resource scheduling crm  mechanisms for quick and easy identification of both non-stock and slow-moving items, whereby both have a specialized category that allows the user to separate them for different focus and attention. Consequently, slow-moving, erratic-demand, or maintenance items can be treated differently from fast-moving items, using tables to set optimal levels based on lead-time annual demand and service level. Service level settings can be set by criticality of the product to determine the optimum bin level for Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

easy resource scheduling crm  of rapid implementation and easy reconfiguration; product attractiveness to both medium and larger enterprises; potential for offering ''sensor to boardroom'' capability. Challenges : Product complexity; unproven integration of its confederacy of disparate products; prolonged poor financial performance; affiliate channel shake-out; regaining market confidence; uncertain future R&D investment and product service & support after the acquisition. Intentia Intentia overtook the 7th largest ERP vendor position Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

easy resource scheduling crm  significant barriers to an easy deployment of supply chain planning (SCP), as they are based on cumbersome proprietary algorithms and heuristics that take a long time to master and harness to work, forcing the company to have a full-time rocket-science'' consultant on the premises to keep the application in tune with the business processes it supports. Siebel - CRM Although the CRM market is down too, there is still a lack of penetration in many sub-markets (e.g. marketing and eService) and there is still Read More

CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


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easy resource scheduling crm  accept it. It Ain''t Easy But It Feels So GOOD When It Works But just knowing it has to work, doesn''t deal with the process and technology kinks that are highly likely to be occurring as you tie the value chain together. What are some of the kinks? How can you make it work? The last section is going to help you with that '' with the caveat that every case is different so the problems and solutions may vary. Integration Can Be Nasty&8230; There are multiple issues for you to consider, especially when Read More

Get Your Sales Team Going with Mobile CRM


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Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

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Master Requirement Planning and Master Production Scheduling Software: Hard Facts Part Two: Materials Requirement Planning and Master Production Scheduling


Most of the manufacturing software vendors have planning and scheduling software which assume either infinite production capacity for calculating quantities of raw material and work in progress (WIP) requirements or infinite quantities of raw and WIP materials for calculating production capacity. There are many problems with this approach. This paper discusses the pitfalls of this approach and how to avoid these by making sure that the software you buy indeed takes into account finite quantities of required materials as well as finite capacities of work centers in your manufacturing facility.

easy resource scheduling crm  some vendors take the easy route of planning for quantities of materials by assuming infinite production capacity. This has resulted in proliferation of software products which do not meet production requirements. Fortunately though, there are some vendors who have labored hard to come up with really exciting software which take care of many of these problems. You just need to know what to look for to find these software solutions. Important Considerations A viable production software solution is one Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

easy resource scheduling crm  success, it should be easy to understand how one could claim varying levels of victory or disaster within the same initiative. So why discuss these vulnerabilities? As with any technology-based industry, hype tends to overshadow reason and clarity. We need to look beyond the headlines to assess the validity of the message. Success can be claimed in numerous ways, but if the objective of the organization is to increase shareholder wealth, then an investment in a CRM system must be linked to expectations Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

easy resource scheduling crm  today s competitive market. As easy as it sounds, every executive knows that too often, it s difficult or impossible to get the timely analysis you need to effectively run the business. With traditional enterprise software, getting tailored reports usually requires IT involvement and days or weeks of waiting. With on-demand CRM, business intelligence is democratized. Executives and managers finally have instant visibility into all aspects of the business everything from a bird s-eye view to the Read More

CRM without Compromise: A Strategy for Profitable Growth


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easy resource scheduling crm  customer service agents with easy access to up-to-date information. Standardize tools and processes based on best practices across in-house and out- sourced call centers to ensure consistency and provide one face to the customer. Step 2: Add Analytics and Marketing Analyze customer data from the customer care center to create customer profiles, gain customer insight, and use that insight for targeted marketing activities, up-sell opportunities, and more-personalized customer interaction. Step 3: Read More

CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

easy resource scheduling crm  is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born R. Garland - August 27, 2001 A Brief (!) History of CRM  In the early 90''s, paralleling the publication of Hammer and Champy''s Reengineering the Corporation , there were three Northern California companies that each had similar visions of incorporating BPR (Business Process Reengineering) concepts into Front Office Read More

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