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Documents related to » eam lean service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

EAM LEAN SERVICE: by a joint client/consultant team Sample meeting agendas and deliverables completed in advance Differentiation Through Productization Professional services firms that find themselves positioned toward the back end of the professional services lifecycle may find that productizing services can help them prolong the profitability associated with their services ² Recall the Web design services firms building Web sites for clients in the mid to late 1990s. At that time, developing a Web site was a very new
5/16/2005 12:00:00 AM

IFS Wins in Field Service Management » The TEC Blog
scheduling , clicksoftware , eam , ericsson , ERP , field service management , fsm , IFS , ifs applications , metrix , Mobile , Project Management , SAP , servicemax , slm , toa technologies , utilities Comments IFS Leads the Field Service Management Pack | Field Service Management Blog on 5 March, 2013 at 12:09 pm # […] February 28, 2013 by Laura Stockhausen Earlier this week, TEC Principal Analyst PJ Jakovljevic blogged about IFS’ momentum in Field Service Management. I invite you to read what he

EAM LEAN SERVICE: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

EAM LEAN SERVICE: not just some pipe dream. This is a strategy founded on strong economic principles. You see, the cost of losing your customers and the cost of acquiring new ones surely outweigh the costs of keeping existing customers happy and loyal. The long-term ROI leans strongly in favor of a customer-service strategy during a downturn, but for some reason, it just doesn’t “feel” right. Shouldn’t we all be cost-cutting our way out of this downturn? That’s probably what many of your peers will do. But you
8/3/2009 3:20:00 PM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

EAM LEAN SERVICE: customer relation management, customer relations management, customer relationship, customer relationship management, customer relationship management activities, customer relationship management application, customer relationship management applications, customer relationship management article, customer relationship management association, customer relationship management at, customer relationship management benefits, customer relationship management best practices, customer relationship management companies, customer relationship management consultant, customer relationship management .
11/2/2004

ClickSoftware and NetSuite Partner for Cloud Field Service » The TEC Blog
blog Microsoft s Dynamics CRM Team blog Microsoft s Supply Chain blog Modern Materials Handling blog Next Gen Enterprise On-Demand Sales Performance Management blog Optimal SAP blog OracleApps Epicenter Pegasystems blog PGreenblog ProcessGenie Architect and Analyst Blog ProcessGenie Line Of Business Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on

EAM LEAN SERVICE: clicksoftware, ClickSoftware SuiteApp, Cloud, CRM, customer service, field service, fsm, industry watch, mobility, NetSuite, SaaS, SAP, servicemax, SuiteWorld, toa technologies, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-05-2013

6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

EAM LEAN SERVICE: secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. 6 Secrets to Simplify Field Service style= border-width:0px; />   comments powered by Disqus Related Topics:   Field Service Management,   Customer Service and Support,   Field Sales,   Field Service Management,   Marketing Automation,   Mobile Commerce Related Industries:   Industry
6/11/2013 12:21:00 PM

Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?

EAM LEAN SERVICE: a cyclical, erratic revenue stream, which, in turn, creates cyclical, volatile stock prices (for public vendors) and other business-performance related ramifications. On the other hand, many user companies are unhappy with the rigidity of the model, especially in terms of the tiresome and endless upgrade process, maintenance fees that continue to creep up, and non-standard pricing keeps them wondering exactly what kind of deal they have gotten—particularly if they are paying for functionality they will
12/22/2005

Creating a Winning Data Transmission Service
Creating a Winning Data Transmission Service. Get Advice for Your Evaluation In Relation To Data Transmission Service. Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

EAM LEAN SERVICE: being an IT function your team gains new respect and influence as you bring increased value to the business. Understand what might be holding you back Normally, the primary goal of any data transmission department (or file transfer, or network operations, etc.) is to move large batch files between different systems for processing. And since transactions and other data in the files represent significant revenue, the role of your team in ensuring delivery is critical. The problem is, moving files and ensuri
11/3/2008 1:06:00 PM

Software as a Service: Not without Caveats
Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

EAM LEAN SERVICE: SaaS, software as a service, SaaS deployment, sales force automation, SFA, customer relationship management, CRM, supply chain management, SCM, enterprise resource planning, ERP, on-premise applications, on demand hosted software, Salesforce.com, information technology, IT, multi-tenant architecture, Apex, application programming interface, API, AppExchange partnering platform, third-party applications, global distribution network.
1/12/2007

The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

EAM LEAN SERVICE: field service, filed service management, FSM software, Best-in-Class, best-in-class service, best-in-class field service, ServiceMax.
6/12/2013 10:59:00 AM

Navigating Between Service Management Scylla & Charybdis – Part 2 » The TEC Blog
, customer service , eam , field service , geek squad , gps , mobile computing , mro , Scylla & Charybdis , service economy , service level agreement , service lifecycle management , sla , slm , spare parts , sustainability , workforce scheduling * Name: * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 8 + 9 ?     Notify me of followup comments via e-mail --> The TEC Blog Discussing Enterprise Software and Selection Tag Cloud analytics bi BPM

EAM LEAN SERVICE: aftermarket, asset management, best buy, call center, clicksoftware, CRM, customer satisfaction, customer service, eam, field service, geek squad, gps, mobile computing, mro, Scylla & Charybdis, service economy, service level agreement, service lifecycle management, sla, slm, spare parts, sustainability, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
19-03-2010


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