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Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

e part 7  on emails, critical for e-discovery and regulatory compliance purposes. MessageLabs, now a part of Symantec, offers industry-leading service level agreements for businesses and other organizations focused on availability and performance. MessageLabs, now a part of Symantec, extends 24/7/365 local security experts who can offer its customers service in the local language, becoming a part of their organization. MessageLabs, now a part of Symantec, believes its clients deserve nothing less than around the Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » e part 7


New Dimensions in EC and SCM Part 4: Using E-Procurement to Leverage Volume
A straightforward way to drive prices down and obtain increased supplier attention is to leverage total purchasing volume through Internet-based auctions. This

e part 7  site in five parts. Each part will contain links to the preceding parts. Part 1 discussed the Benefits of e-procurement and included examples of major corporations that are pursuing e-procurement. Part 2 discussed the potential Efficiency Gains of e-procurement, including relationships and processes that are necessary to obtain these gains. Part 3 discussed how e-procurement can Broaden the Supplier Pool, including the pros and cons of this approach to procurement. Part 5 will discuss how e-procurement Read More...
Partner-Friendly Oracle Update - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle

e part 7  blog ( some blog entries were mentioned in Part 1) , is also dedicated to inform Remarketers about the latest success stories. Enabling Resellers and Attracting the “Little Guy” with Freebees In order to further plant its seeds in the lower end of the market, Oracle also offers an easy-to-use Web-based rapid application development (RAD ) tool for the Oracle database. Using only a Web browser , users can develop and deploy secure professional applications. To that end, Oracle Application Express ( Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

e part 7  example of a DSS. E   EAI - Enterprise Application Integration . Represents the efforts that often need to be made to link data between disparate applications running on different databases. CRM packages are trying to avoid external EAI requirements by building in and automating the links between their application components and data. E-Business - An umbrella term for a total presence on the Web including the E-Commerce component. E-Commerce - Sales and Service via the Internet. E-CRM - Another vague Read More...
IFS Bucking the Trends - Part 2
Part 1 of this blog series analyzed the current upbeat state of affairs of IFS, a public business software company (listed on the Stockholm Stock Exchange

e part 7  Bucking the Trends - Part 2 Part 1 of this blog series analyzed the current upbeat state of affairs of IFS , a public business software company (listed on the  Stockholm Stock Exchange ) founded in 1983 with its headquarters in Linkoping, Sweden. The company develops, supplies, and implements IFS Applications™ , an integrated and component-based extended  enterprise resource planning (ERP)  suite built on  service oriented architecture (SOA)  technology [ evaluate this product ]. The article Read More...
eCo Specification Bridges E-commerce Language Barrier
The eCo specification from CommerceNet will help E-commerce sites find each other and determine each other's E-commerce standards and trading practices.

e part 7  Specification Bridges E-commerce Language Barrier Event Summary CommerceNet, an industry working group focused on E-commerce, has issued a specification for a protocol that can be used to increase interoperability between E-commerce partners. The specification, dubbed eCo, defines the ways that businesses post information about themselves. Using eCo, a business could post a description of itself in a standard form that could be found via searching, both by people and by intelligent agents. Information Read More...
Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell
Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting

e part 7  Part 2: Interview with Marketing VP Mac McConnell Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners. To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand and lead generation, and go-to-market Read More...
Frankie Does ERP, Part 2
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

e part 7  Does ERP, Part 2 [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful. Previously: Episode 1 ] * Thursday evening. I’m at Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIc)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

e part 7  in the current difficult economic milieu. Part II and Part IIa then analyzed the  top five SaaS assumptions (misconceptions) recently outlined by  Gartner . Part IIa and Part IIb also analyzed the major technical considerations that any vendor has to go through before it can embark on delivering a SaaS offering. This final part will will conclude with the Internet hosting service considerations as well as with key success factors (KSFs) for SaaS providers. What About Hosting, Really? At the end of Read More...
Reducing Total E-mail Response Time
Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off

e part 7  Total E-mail Response Time Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off average e-mail response time can save hundreds of thousands of dollars. The key to managing this influx is to reduce average total e-mail response time. Learn about the three components of total e-mail response time, and find out how you can improve in each of these areas. Read More...
Introducing E-learning Across the Enterprise to Accelerate Training and Reduce Costs
MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were

e part 7  E-learning Across the Enterprise to Accelerate Training and Reduce Costs MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were difficult to navigate and not aiding them in their work. SumTotal’s Learning Management enabled a substantial transformation for MultiCare: from a virtually nonexistent system to a robust learning management solution that supports the entire enterprise. Read the case stu Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

e part 7  Security Part 3: Selecting a Managed Security Services Provider Introduction It's the middle of the night. A shadowed figure crouches by the window. He retrieves a menacing instrument and begins fiddling with the lock. But the intruder won't get far: the homeowners have contracted a security provider to monitor a tight alarm system-or so they thought. Actually, the security company has recently gone out of business and failed to notify its customers. As the intruder makes his way into the Read More...
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and

e part 7  The solution consults the embedded part number schema and the rules to check whether the new part number is even possible. If it is possible, the suite validates it and tells the prospective customer exactly what part it is, what its features are, and its price. Another example of the significance of configurable part numbers can be seen through a seemingly simple product like a control switch. There are regulatory norms within the US National Electrical Code (NEC) as well as safety standard agencies, Read More...
E-Procurement Usability: The Good, The Bad and The Ugly
Adoption of enterprise resource planning (ERP)-based E-Procurement solutions has hit a plateau in recent years due to inherent usability deficiencies

e part 7  Procurement Usability: The Good, The Bad and The Ugly Adoption of enterprise resource planning (ERP)-based E-Procurement solutions has hit a plateau in recent years due to inherent usability deficiencies, exacerbated by heightened user expectations. It is now possible to leverage all the existing infrastructure of leading platforms with a friendlier, consumer-like user interface (UI) that can be rapidly deployed with minimal cost or change management impact. Find out how. Read More...

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