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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 download sms messages sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Social ERP Emerges—A Deep Dive into Oracle Social Network


In this report, TEC Senior ERP Analyst Ted Rohm continues his in-depth look at social enterprise resource planning (ERP) solutions. Download the report and get the details on the Oracle Social Network, Oracle’s enterprise social collaboration tool, and how it fits within the Oracle Social Cloud suite of products.

download sms messages sla  resource planning (ERP) solutions. Download the report and get the details on the Oracle Social Network, Oracle’s enterprise social collaboration tool, and how it fits within the Oracle Social Cloud suite of products. Read More

Autodesk Jumps on the Browser-based 3D Design Bandwagon


Autodesk is executing well along its main messages: cloud offerings are doing well, there is ongoing expansion in manufacturing, and the complete suite offering is working. The vendor recently announced that its customers will now be able to access Autodesk design tools via a Web browser, allowing access to full-fledged 3D design, engineering, and entertainment work without sacrificing performance, power, or functionality.

download sms messages sla  without users having to download a piece of software to their local PC. With this new capability, developers can access 90-day trials of the aforementioned Autodesk products.   Some other companies might object to Autodesk’s market-first mantra, given that Mainframe2 recently had a similar announcement, whereby Adobe Creative Cloud is using this technology for cloud graphics . Mainframe2 also claims that it offers much more than the mere data compression/streaming protocol ORBX that OTOY offers, such Read More

Ramco to Include More HCM Users via SMS


Ramco Systems has launched a text-based employee self-service (ESS) feature, thereby offering another angle in the use of human capital management (HCM) software. Ramco is targeting organizations with a heavily distributed workforce in remote locations and/or security-sensitive workplaces.

download sms messages sla  transactions without having to download an app or connect to the Internet at all. And employers can use this feature to send company-wide broadcasts via short message service (SMS). This mobility feature has reportedly been rolled out at a US Fortune 10 company for its India operations of more than 16,000 employees.   The importance of this announcement is in the inclusiveness of the most casual and least technically savvy users possible. In addition, Ramco is able to attract a gamut of customers from Read More

Enterprise Messaging: SMS Evolving from P2P to B2B


Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging.

download sms messages sla  Messaging: SMS Evolving from P2P to B2B Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging. Read More

The Fast-payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects


Companies are under huge pressure to cut all SAP-related costs and are seeking every opportunity to exploit their huge investments in SAP to reduce total business expenses. A survey of 18 respondents reveals how companies are seeing the potential to squeeze further costs savings by exploiting SAP software investments, especially in enterprise resource management (ERP) and supply chain business process areas. Learn more.

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Driving ERP Success at Manufacturing and Distribution Companies


Download this report for an overview of ERP technologies and innovations, the three components of an ERP selection business justification, and the three critical success factors for keeping your business on the right path to ERP selection success.

download sms messages sla  Manufacturing and Distribution Companies Download this report for an overview of ERP technologies and innovations, the three components of an ERP selection business justification, and the three critical success factors for keeping your business on the right path to ERP selection success. Read More

Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

download sms messages sla  IVR, interactive voice response, contact center technology, customer service, preference management, multi-channel communications, proactive communications, proactive customer communication, PCC Read More

Firewall for Beginners


Download this white paper to find out about the different types of firewalls, their features, and how to implement a firewall solution.

download sms messages sla  for Beginners Download this white paper to find out about the different types of firewalls, their features, and how to implement a firewall solution. Read More

Solarsoft iVP Certification Complete


I’m pleased to announce that TEC recently completed certification of iVP, Solarsoft’s flagship ERP product for discrete manufacturing. Download the certification report here.TEC Certification is an impartial analyst review of a software product that verifies the product's ability to address real-world business processes. This allows TEC members to make better-informed decisions about

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The 5-point Plan to ERP Selection Success


Why do you need a new enterprise resource planning (ERP) system? What do you want to accomplish? What do you need from your software? Download this white paper to learn how to answer these and other crucial questions for ERP software selection success.

download sms messages sla  need from your software? Download this white paper to learn how to answer these and other crucial questions for ERP software selection success. Read More

Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

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Hosting Horrors!


What you should ask before committing to a Web Hosting Company...

download sms messages sla  calls; the file they downloaded off of your system 3 days ago is corrupt. Your customer has to have this document or it will cost them thousands of dollars. You say sure, not a problem and call the Hosting Company. They say, Yes Mr. Smith, we will restore that file and we''ll let you know as soon as it''s done. The time passes and no file, one of your best customers is now threatening to sue. The Hosting Company is saying that the SLA that you signed sates that they will restore a file within 24 hours. Read More

ERP User Satisfaction Survey: Summary


In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer.

download sms messages sla  planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer. Read More

How to Improve the Efficiency of Software Development for Cloud-based Environments


Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization of business-critical legacy systems. Also featured in this report: essential guidelines from Technology Evaluation Centers for overcoming the challenges of software development, and a detailed checklist for vetting a system’s ability to adapt to good software development practices.

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