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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 download sms messages mo

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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How Can Business Intelligence Benefit Small to Medium Businesses?


Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now.

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How to Improve the Efficiency of Software Development for Cloud-based Environments


Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization of business-critical legacy systems. Also featured in this report: essential guidelines from Technology Evaluation Centers for overcoming the challenges of software development, and a detailed checklist for vetting a system’s ability to adapt to good software development practices.

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E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

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Hold Onto Your WAPs, Here Come the Apps!


Due to the seemingly certain global standardization on the Wireless Access Protocol (WAP), Short Message Service (SMS) and the addition of Wireless Markup Language (WML) software vendors are quickly porting applications to service wireless access users.

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2012 Business Data Loss Survey results


This report on the Cibecs and IDG Connect 2012 business data loss survey uncovers the latest statistics and trends around enterprise data protection. Download the full results now.

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Enterprise Messaging: SMS Evolving from P2P to B2B


Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging.

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Spyware versus Viruses


At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind spyware is financial, which has driven rapid technical innovation and broad distribution. The first line of defense is education; understanding the unique threat spyware poses is the first step in a plan for protection.

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Are You Ready for the Project Economy?


The multitude of messages and media in this interactive age contributes to a fragmented consumer goods market. Shorter product life cycles, mass product customization, and increasing supply chain complexity are all symptoms of the new project economy. The arrival of this new age must be recognized by business leaders, and the systems supporting business must change to accommodate this reality.

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E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

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Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

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Image Spam: An Increasing Threat


Image spam is difficult to block because e-mail filters cannot read messages embedded within an image. For businesses, spam is no longer simply a productivity issue; spam exposes employees to potential fraud and it is a company’s responsibility to protect their employees. Download this white paper to learn more.

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Datasheet: Understanding Pillar Axiom Data Protection Options


Can your company data survive double drive failure? How about multiple drive failure? Download this datasheet for an overview of the Pillar Data Systems Axiom RAID protection schemas.

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Moving beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform


The increased use of mobile devices has led some organizations to undertake a corporate mobile strategy to reap the benefits of mobility. Download this report to learn why you should too. Find out what the complete mobile framework encompasses, along with three key considerations for enhancing your corporate mobility return on investment (ROI).

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