Software Technology evolves in phases. The fundamental assumptions of the current era change dramatically, rendering existing solutions inadequate. This creates an "inflection point", where new assumptions are the catalyst for innovation, and new solutions are the end result.
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Author Greg Rollins , Director of Product Management for Cysive, Inc. has been involved in enterprise architecture, design and development for over 20 years and has worked on some of the largest enterprise Java systems developed by Cysive for clients such as Cisco, First Union, and AT&T. Greg sets the technical direction for Cymbio, Cysive''s Interaction Server for developing, deploying and managing the complexity associated with supporting today''s multi-channel (web, wireless, voice, and web services)