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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

dial tone in packets  explores beyond simply replacing dial tone on circuits with dial tone in packets, though it addresses this basic function because basic dial tone is often all that an organization needs. This book challenges a lot of what the market has been feeding us and a lot of what we think we know and “remember.” The view is a simplistic one, really, which asks questions such as “Why are we doing this?” and “What is our Return on Investment?” This book represents a view based upon experience, based upon Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » dial tone in packets


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

dial tone in packets  experience. How quickly was dial tone provided? Did touch tone dialing work on the first attempt? Do connections across the networks, between offices (or hops across the IP network) process quickly? Do calls complete as expected or do they fail after all digits have been dialed? Call setup delays or failures negatively impact the user experience, reducing call quality regardless of the actually quality of the voice traffic. When a user perceives unacceptable call or voice quality, that user is likely to t Read More
Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

dial tone in packets  not capitalize on spontaneous dialogue or collaboration; conference calls or meetings forced users to contribute on someone else's schedule, or not at all. Moxie’s enterprise-focused software, Employee Spaces , was the answer, wrote Smyth. The new platform allowed the company to consolidate its internal lines of communication and incorporate customer feedback into its product development. We needed a tool that would allow us to provide information vital to the project directly to the participants; at Read More
Raising the Bar in HR
Investing in a human resource management system (HRMS) can help you tap into the wide range of business intelligence that already resides within your HR

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Why Price Shouldn't Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low-cost ERP Systems
When it is time to invest in a new enterprise resource planning (ERP) system, a low entry price could be concealing an expensive total cost of ownership. Price

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Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

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Keeping Projects in View and Costs in Line
In construction and services, matching the right people to the right projects is mission-critical if those projects are to show actual profits. But determining

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Turmoil in CPU-Land
Intel announces a recall of the barely-shipping 1.13 GHz Pentium III, and AMD announces the head of its PC processor unit is 'leaving to pursue other interests'

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Success in the New Economic Reality
In today’s challenging economic environment, no company can afford to be rash. But can the “do nothing” approach really pass as sound business strategy? As in

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Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process
Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current

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Kronos to Introduce Enterprise Social Networking in Its Workforce Management Solution
Kronos was not in a rush to jump onto the social/collaboration wagon when a lot of other big players in the enterprise software market were doing it. In other

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ERP in Complex Manufacturing: Improving Collaboration and Visibility
Find out in ERP in Complex Manufacturing: Improving Collaboration and Visibility.

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Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

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Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most

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Oracle Sets Date for Database In-Memory Release
The Oracle Database In-Memory is Oracle’s answer to the in-memory database race that has been heating up over the last couple of years. Oracle Database In

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