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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

device centric  customers using a tablet device, such as an iPad . TEC: What were the major highlights in 2011, and what do you expect in 2012, regarding demand for your solutions across different territories and product lines or modules? ML: 2011 was a year of expansion and industry recognition for Sword Ciboodle. The company announced new customers Bally Total Fitness , Nicor National , Smart Service Queensland (Australia), and Marie Curie Cancer Center (UK). Sword Ciboodle announced strategic partnerships with CSC Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » device centric


Dassault Systèmes Introduces “Licensed to Cure”
While the tagline didn't really tickle my fancy, it's evidence that Dassault Systèmes’ novel go-to-market approach is apparently by industry. Within each

device centric  functionality package for medical device manufacturers (similar to the recent “Perfect Shelf” experience for retail and consumer goods manufacturing). In plain English, the Licensed to Cure offering enables medical devices manufacturers to handle the complex relationships between product innovation, quality assurance (QA), and stringent regulatory compliance. This is an area where Oracle’s Agile PLM is very strong, and both Agile PLM and some Oracle ERP systems focus on this vertical. PTC has also Read More...
Management Strategy for Network Critical Physical Infrastructure
Network-critical physical infrastructure includes power, cooling, racks and physical structure, security and fire protection, cabling, management systems, and

device centric  the existing IT network. Device centric is defined as focusing primarily on individual IP addresses that represent access to information about the device as a whole. For example, one IP address may represent a single server, networking, or storage device. Alarms and information are usually encapsulated at the device level and then propagated to the summary management package over the existing IT network. Management packages such as HP OpenView and IBM Tivoli are considered to be in this category. Read More...
Secure Mobile ERP-Is It Possible?
Mobile devices are the workstation of the future—the new normal. Today’s organizations need to support mobile devices, whether this means adapting current

device centric  toward bring your own device (BYOD), IT departments are finding it increasingly difficult to dictate the hardware platform used to access enterprise data, which presents new security challenges and forces a more collaborative relationship between IT departments and end users. There are legitimate reasons for end users to need always-on access to ERP on their handheld device. ERP is transitioning from a purely transactional system into one that facilitates real-time business decisions based on enterprise Read More...
Leveraging Device Generated Data for Business Growth
Businesses today are recognizing that data is an asset and proper analysis can help generate higher efficiencies, lower costs, improve customer service, and

device centric  Device Generated Data for Business Growth Businesses today are recognizing that data is an asset and proper analysis can help generate higher efficiencies, lower costs, improve customer service, and define new products. There is sizable excitement around this, especially as new sources of data are being tapped every day. However, a successful data management requires investment in people, processes, and technology. Most organizations fail because they lack the commitment required from management Read More...
5 Best Practices for Managing Security on Mobile Devices
As smartphones and tablet computing devices get their foot in the enterprise door, companies are finding themselves at a much higher risk of data breach and

device centric  Managing Security on Mobile Devices As smartphones and tablet computing devices get their foot in the enterprise door, companies are finding themselves at a much higher risk of data breach and loss. In order to mitigate this risk, Focus Experts Amy Babinchak, Martyn Davies, Bob Egan, Rasib Hassan Khan, Josh Lipton, and Ken Wineberg offer their top 6 best practices for managing security on mobile devices. Read More...
Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

device centric  contact center,call center,customer center,voip,voice over internet protocol,contact center outsourcing,contact center software,contact center world,contact center management,hosted contact center,contact center services,contact center consulting,call center contact center,contact call center,contact center call center Read More...
Mobile Content and Document Management Best Practices and Decision Checklist
Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the

device centric  the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large amount of associated content being moved with these devices means that businesses are at risk. Mobile device management provides a first defense, but it’s not enough—businesses need to lock down the content and documents with policy-based controls to decrease their level of risk and ensure comprehensive enterprise mobility management. Read More...
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

device centric   Read More...
Wireless Palm VII ~ Look Ma No Hands!
The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news

device centric  in early 1999. The device initially retailed for $599 (MSRP) USD with an expensive wireless monthly service fee. In October of 1999 prior to the Palm spin-off, 3Com cut not only the cost of the device from $599 to $499, but also lowered the cost of service due to complaints from the end user population of exorbitant access fees. The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news, sports, weather, e-mail, Read More...
Commerce One Selects Entrada Software For Affiliate Program
The product-centric paradigm upon which its latest incarnation is founded gives Entrada an edge over the usual names in enterprise manufacturing software.

device centric  nx cad,plm companies,e commerce software,teamcenter engineering,erp selection,products assembly,erp evaluation,e commerce websites,plm systems,e commerce solutions,ecommerce design,web store software,plm solutions,plm solution,bom management Read More...
Centric Software, Inc
Centric Software accelerates product innovation through its industry-leading product lifecycle management (PLM) applications suite, Centric 8. Centric 8 enables

device centric  Software, Inc Centric Software accelerates product innovation through its industry-leading product lifecycle management (PLM) applications suite, Centric 8. Centric 8 enables major manufacturers to manage product innovation programs and campaigns and deliver market-dominating products within critical windows of opportunity. It provides product executives online visibility and decision support for go-to-market goals by leveraging distributed product content, while multidisciplinary teams can rapidly Read More...
Why Progressive Businesses Use Cloud-Based Call Center Software
No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the

device centric  call center software, call center cloud Read More...

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