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Product Development and Portfolio Management
The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses...
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Documents related to » development license management itil


Case Study: Agitar Technologies
Agitar provides Java testing solutions to its customers around in the world in various industries. Agitar has been using a network licensing platform since 2004

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Segregation of Duties and Its Role in Sarbanes-Oxley Compliance Issues
The Sarbanes-Oxley Act (SOX) requires publicly traded firms to demonstrate that their accounting and reporting practices are in compliance with regulatory

development license management itil  for Economic Co-operation and Development (OECD) principles EU agencies of internal controls GAAP US-based generally accepted accounting principles Table 1. Key audit control standards. Segregation of Duties Within SOX is a provision entitled Section 404. This section is a comprehensive list of accepted internal controls organizations must have in place to be deemed SOX-compliant. The list targets application internal controls and highlights areas where fraudulent reporting is likely to occur, whether Read More...
OutStart TrainingEdge.com Learning Management System Certification Report
The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation

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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

development license management itil  industry teams, from research and development (R&D) to sales force. After a customary introduction by the conference organizers with an animated movie on current trends in labor and time management, Mark Jeffries, the familiar communications consultant, keynote speaker, and presentation coach took to the KronosWorks 2011 main stage. Jeffries briefly talked about the need for the so-called “LWAR” approach: Listen, Watch, Anticipate, and React. We humans usually React first and skip the other steps, Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle''s products help companies manage inventory, equipment, and

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Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

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Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

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Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

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Asset Management
Asset management is crucial for businesses that wish to keep costs down while running an efficient service. Waer Systems has taken its experience in controlling

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

development license management itil  tier (level) two support, development, quality assurance (QA), or even third parties. Customer satisfaction should, in turn, increase, as the number of disconnected handoffs between agents, customers, and channels are reduced. On the other hand, increased agent retention should improve the organization''s domain knowledge, and as a result, the number of first-call closures should rise. The Impact of Online Customer Service Online customers are becoming increasingly demanding, since they want answers to Read More...
Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

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