In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers are suing the software vendors, little speculation is offered on the cause for the implementation failure.
So, these posts, and any others that follow, provide little insight on the learnings on the part of both the customer
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resource wise to delay deployment than risk a failure. If you have these rules, make sure you understand what went wrong and why; if you don’t, make sure you have them for the next selection and implementation project. What Not to Do The focus should be on learning something from the implementation failure, on the part of both the vendors and customers—not looking for scapegoats, which can make things even worse, as people are already discouraged by the failure. You also need to make sure that this