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Documents related to » demand generation service roi


Case Study: Seventh Generation
Seventh Generation, distributor of environmentally friendly products, sought an enterprise resource planning (ERP) solution to support its supply chain more efficiently, including monitoring the environmental impact of its suppliers and products. Microsoft ® Dynamics NAV helped the company automate business processes and streamline supply chain management while pursuing its mission of corporate responsibility. Find out how.

DEMAND GENERATION SERVICE ROI: Case Study: Seventh Generation Case Study: Seventh Generation Source: Microsoft Document Type: Case Study Description: Seventh Generation, distributor of environmentally friendly products, sought an enterprise resource planning (ERP) solution to support its supply chain more efficiently, including monitoring the environmental impact of its suppliers and products. Microsoft ® Dynamics NAV helped the company automate business processes and streamline supply chain management while pursuing its mission of
2/20/2009 10:05:00 AM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

DEMAND GENERATION SERVICE ROI: whether SaaS or on demand imply that the software application is hosted; that is some kind of hosting middleman is needed to provide users with access to the software, at a guaranteed level of service; software is available in a hosted-form only, off-site, and is accessible via a Web browser, through a self-service type model, not through compact discs (CD) or uploads; or software is available via a subscription model, where users pay on a daily, weekly, monthly, or per usage basis. This is Part Two of
3/15/2006

Gigabit Transceivers ~ the Next Generation
Broadcom Corporation announced they have developed the first transceiver to handle Gigabit Ethernet over existing Category 5 copper cabling.

DEMAND GENERATION SERVICE ROI: Gigabit Transceivers ~ the Next Generation Gigabit Transceivers ~ the Next Generation G. Duhaime - May 15, 2000 Read Comments G. Duhaime - May 15 , 2000 Event Summary In April, Broadcom Corporation (NASDAQ:BRCM) announced the second-generation Gigabit Ethernet Transceiver, a product that allows companies to leverage their existing CAT 5 infrastructure. The significance of the Broadcom BCM5401 is that it will allow vendors to manufacture network equipment that utilizes existing wiring infrastructure,
5/15/2000

IFS Wins in Field Service Management » The TEC Blog
infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (64) Customer Relationship Matters (154) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1114) Information Management and Collaboration (38) Inside TEC (89) Manufacturing Operations (97) Product Lifecycle Matters (77) Risk

DEMAND GENERATION SERVICE ROI: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

DEMAND GENERATION SERVICE ROI: automation (PSA) umbrella, and demand the typical business components offered by PSA solutions, such as capabilities for extensive time management, expense reporting, resource planning, portfolio management, and project management. Vendors targeting professional service organizations include Oracle and SAP in the enterprise market; Epicor, Deltek, and Compuware in the mid-market; and QuickArrow and OpenAir in the hosted SMB market. However, ERP for service organizations require functionality for purely
4/9/2007

HP Announces Customer Engagement as a Service » The TEC Blog
infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (64) Customer Relationship Matters (154) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1114) Information Management and Collaboration (38) Inside TEC (89) Manufacturing Operations (97) Product Lifecycle Matters (77) Risk

DEMAND GENERATION SERVICE ROI: CEaaS, contact center platform, contact center tools, customer engagement, customer engagement as a service, HP Enterprise Services, industry watch, interactive voice response, multichannel customer engagement, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-05-2013

Oracle Announces New Release of RightNow CX Cloud Service » The TEC Blog
infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (64) Customer Relationship Matters (154) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1114) Information Management and Collaboration (38) Inside TEC (89) Manufacturing Operations (97) Product Lifecycle Matters (77) Risk

DEMAND GENERATION SERVICE ROI: customer experience management, CXM, industry watch, Oracle, RightNow CX Cloud Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-12-2012

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog
relationship management (PRM) or demand channel (chain) management (DCM ) space, the company had first gobbled up a number of struggling PRM/DCM peers in the early 2000s. These mergers coincided with a time when there was a growing realization that the niche PRM market was not sustainable on its own . Namely, the pundits saw the possible PRM future only as a part of a broader customer relationship management (CRM ) suite or an even broader enterprise resource planning (ERP ) suite. Following up on

DEMAND GENERATION SERVICE ROI: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009

Avoid the Perils of Service Parts Planning in Supply Chain Management
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.

DEMAND GENERATION SERVICE ROI: differing needs. For example, demand (inventory turnover) for new products is generally much higher than for the counterpart service parts, particularly if the serviceable product is a brand new model with an unknown behavioral history. Increasing product reliability requirements further intensify this difference. Inventory turnover (synonymous with inventory turns ) is the number of times that an inventory cycles, or turns over, during the year, and a frequently used method to compute inventory
8/1/2005

AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

DEMAND GENERATION SERVICE ROI: explosion in wireless access demand. We believe the wireless Internet/Messaging/Database market will consist of 700,000,000 users prior to the end of 2003. The advent of wireless connectivity to collaborative messaging systems features is key to the growth of the corporate market. As speeds and feeds have become faster, domestic and international boundaries have slowly been chipped away, making travel a necessity for almost today s entire workforce. As users travel, they require access to updated data,
4/13/2000

One Vendor’s Mission to Make Service Businesses Click – Part 1 » The TEC Blog
a key input is demand forecasting by job type and territories at the time granularity that is required for that time horizon.  Analogous to long-term demand planning, tactical scheduling, and real-time execution in manufacturing , the above sequence establishes the essence of service chain decision-making. In January 2006, the company was awarded a US Patent for this concept of continuous planning and scheduling of service. ClickSoftware holds a basic patent on  this full service lifecycle management

DEMAND GENERATION SERVICE ROI: aftermarket, aipoint, call center, clickschedule, clicksoftware, CRM, customer satisfaction, customer service, field service, forecasting, gps, imrs, manchitra, mobile computing, moshe benbassat, rostering, SCM, service chain optimization, service economy, service level agreement, service tycoon, shift planning, sla, workforce productivity, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-01-2011


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