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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 demand generation capabilities crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Demand Management Software Evaluation Report

If your business primarily needs forecasting, marketing, merchandising, simulating, and planning support, you will find vendors in the demand management Software Evaluation Report offer solutions focused on these issues. 

Evaluate Now

Documents related to » demand generation capabilities crm

B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results


For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more revenue while optimizing marketing investments, successful business-to-business (B2B) companies have focused on four critical pillars needed to optimize the lead-to-sale process.

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Leveraging A Demand-Driven Manufacturing Model to Enhance Profitability


Successful demand-driven fulfillment manufacturing, include optimal channel and customer relationships, informed on-line buying and selling, order fulfillment, and integrated operational infrastructures. Manufacturers need to overcome challenges to demand-driven fulfillment by implementing a system that supports flexibility, openness, visibility, planning, e-commerce, collaboration, and integration where the ultimate objective is to minimize waste and optimize resources.

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War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

demand generation capabilities crm  It? Salesforce.com: On-demand in Demand Salesforce.com (NYSE: CRM), sometimes informally referred to as SFDC, has come a long way since introducing its on-demand customer relationship management (CRM) service in February 2000. One of the keys to its success was its self-described guiding design principles for Salesforce.com''s software as a service (SaaS)—see What Is Software as a Service? ), which will be referred to as service in the rest of the article. Per its 2006 annual report , the service is Read More

QAD On-demand: Performance Made Responsive


Manufacturers today face increasing pressures to boost revenues and secure profitability. But for them to realize the full financial value of these initiatives, they must invest in a system that can quickly and easily implement or consolidate core business applications. With QAD on-demand, businesses can reduce IT complexity and costs with simplified deployment options and complete application management alternatives.

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The Changing Face of CRM


The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated. Whether it’s to find new opportunities to increase or maintain market share, or to generate new revenue opportunities, each of these areas represent additional challenges in fulfilling customer expectations and demands. A greater

demand generation capabilities crm  center CRM applications On Demand CRM SaaS For organizations with a limited budget yet requiring some, but not all, of the feature functionality from major on-premise CRM solutions, on-demand (SaaS) CRM may be an option. It has a lower total cost of ownership (TCO) through its subscription-based pricing model. Additionally, the ease of deployment (as the application is accessed over the Internet) can be an advantage worth looking at if your business model is not complex.   Some Vendors Offerings The TEC Read More

Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

demand generation capabilities crm  a pioneer in web-based, on-demand business software that includes CRM, ERP, and accounting. So who came out on top when we put Microsoft Dynamics CRM and NetSuite CRM+ head-to-head in a contest based on pure CRM functionality? You can find the results below. Results For this showdown, we looked at five standard CRM modules. To eliminate any chance of bias and to ensure a level playing field, all 1,363 criteria that make up the modules and submodules in our CRM Evaluation Center were given equal weight Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

demand generation capabilities crm   Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

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Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions


The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

demand generation capabilities crm  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

demand generation capabilities crm   Read More

NGC (New Generation Computing)


New Generation Computing, Inc. (NGC)—a wholly owned subsidiary of American Software Inc. (NASDAQ: AMSWA)—has developed and marketed software for the apparel industry since 1982. The company provides global sourcing visibility, product lifecycle management (PLM), enterprise resource planning (ERP), and shop-floor control systems to brand managers, manufacturers, importers, and retailers. NGC is a member of the American Apparel and Footwear Association (AAFA), Textile Clothing and Technology Center (TC2), and the American Apparel Producers Network (AAPN). The company has been recognized as a top 100 supply chain and logistics company by Inbound Logistics, Global Logistics & Supply Chain Strategies, and Supply & Demand Chain Executive. NGC is headquartered in Miami, Florida (US), with offices in New York, New York (US); Los Angeles, California (US); China; India; Mexico; and El Salvador.

demand generation capabilities crm  Strategies, and Supply & Demand Chain Executive. NGC is headquartered in Miami, Florida (US), with offices in New York, New York (US); Los Angeles, California (US); China; India; Mexico; and El Salvador. Read More