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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 define performance management


Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

define performance management  practices to help them: Define and measure key performance indicators (KPIs) Rate the value of each account and sales opportunity Align salespeople and accounts Focus on productive activities The key to a productive sales force is ensuring that salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. This requires a clear and detailed view of prospects, customers, and the market - and the ability to turn that insight into action. Companies with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Documents related to » define performance management

Better Performance Management for Service Companies


It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement

define performance management  long-term, and how to define clear and assertive KPIs that focus on achieving a complete view of the organization and the level of satisfaction it provides to its customers. The book’s four sections cover the following main topics: The basics of performance management The effective use of data The strategic analysis of data for measuring service performance The transformation of service operations and its impact on customer experience The book is organized to follow the implementation of a service Read More

Performance Management Simplified by MSPs


IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary to ensure that network and server systems provide adequate levels of services and performance are expensive and scarce. Management service providers (MSPs) that specialize in performance management can apply expert personnel and 24/7 monitoring at a fraction of the cost required to staff the function internally.

define performance management  of companies that will define and promote the emerging management service provider sector. Information on the MSP Association is available on the Web at www.mspassociation.org; from Association headquarters at 401 Edgewater Place, Suite 500, Wakefield, MA 01880; via telephone at 781-876-8830; or by sending email to info@mspassociation.org . MSPs bring component expertise, measurement, event management, and reporting capabilities to bear on the networked computing systems of multiple companies through a Read More

Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

define performance management  Enterprise Performance Management | Define Effective Epm | Cycle II of the Epm Index | Enterprise Performance Management for Small and Medium Businesses | Coherent End-to-end Epm Strategy | Inclusion of Stakeholders in the Epm Process | Views of Organisations on Epm | Various Aspects of Epm | Coherent Epm Strategy | Management Excellence Through Epm | Maximising the Impact of Epm | Non-integrated Epm Processes | How Epm Can Help an Organisation | Overall Score for the Epm Index | Epm Index Score | Solid Read More

5 Things You Should Not Confuse Business Performance Management With


If you search for business performance management (BPM) on Google, you'll get around 700,000 results. Out of this huge number of results, you will presumably refer to a popular source—Wikipedia. According to Wikipedia, BPM is “a set of processes that help organizations optimize their business performance.” The same source affirms that some people see it as the next generation of business

define performance management  goals was to properly define BPM and to create standards for it. It is noteworthy that at about the same time, BPM was a top priority for many chief executive officers (CEOs) and analysts saw it as a growing market with huge potential. Whether this happened or not will be discussed in a future blog post. For now, we hope we succeeded in dissipating at least some of the confusion surrounding BPM—business performance management, that is! Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

define performance management  use observable behaviors to define what level of competency is expected in each different job and to measure the performance of the individual in that job. What is competency management? Competency management is the process of using clearly defined competencies to keep all talent management activities aligned with the organization's strategic goals. Businesses benefit from the very process of defining these competencies. First, it disciplines them to understand the specific skills, knowledge and Read More

New Realities of Retail Workforce Management: Myths versus Facts


With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage.

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Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report


Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite.

define performance management   Read More

Bizagi BPM Suite 9.1 Business Process Management Product Certification Report


Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary.

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OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Oil and Gas: Upstream Data and Information Management Survey


Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges.

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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

define performance management  Oracle Human Capital Management, Oracle HCM, Oracle cloud, Oracle people management, Oracle talent, Oracle HR Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

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Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

define performance management  Performance Management: The Key to Successful Performance Management Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why. BEGINLYX Read More