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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » define data management


Benefits of Using a Master Data Management System
Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called

define data management  processes and tools that define and manage the non-transactional data entities of an organization (also called reference data). MDM provides processes for consolidation, quality assurance, and distribution of such data throughout a company to ensure consistency and control in the ongoing maintenance and use of this information. Discover the benefits of an MDM system. Read More
Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

define data management  defined pool. Message flows define the communications between the different pools (organizations), but cannot be used within the same pool or lane. One caveat: swimlanes can make the process overly rigid. Certain tasks may be performed by different roles, which is difficult (if not impossible) to portray in swimlanes. Swimlanes work well in a system-centric process flow, but for human-centric processes they may put artificial constraints on the design. That is why vendors such as Pegasystems have the Read More
Quality Management
In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not

define data management  Quality Management Approach | Define Total Quality Management | Advanced Quality Management | Top Quality Management | Modern Quality Management | TQM Quality Mangement | TQM Total Quality Management | TQM Quality Control Management | TQM Quality Management Tools | TQM Quality Management Training | TQM Quality Management Process | TQM Total Quality Management | TQM Quality Management Systems | TQM Quality Management Software | TQM Quality Management Plan | TQM Quality Project Management | TQM Strategic Read More
The Path to Healthy Data Governance through Data Security
Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business

define data management  status. Identify (discover) and define your sensitive data and where it is located. Once you have gathered all the facts, develop your solution plan or framework. To this end, you need to define a risk assessment strategy and a new information security infrastructure. Develop and perform. Develop. The next step is to develop information security policies based on your requirements, as well as a collaboration and information strategy for the stakeholders and users. Furthermore, you need to establish a Read More
Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality can destroy its utility and

define data management  can be used to define and measure the state of data quality in the enterprise. Defining Data Quality Data Quality can be broken into the following eight categories: Domains Definitions Completeness Validity Business rules Structural integrity Transformations Data flows Domains Domains describe the ranges and types of values present in a data set. The typical errors that can occur relating to domains are: Unexpected domain values . The documentation for a system indicates that the values for a column will Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

define data management  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

define data management   Read More
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Pathways Materials Management, Financial Management
PDG Group Model 828

define data management   Read More
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

define data management  destruction. Records can be defined as a wide range of documents, like e-mail, faxes, scanned documents, legacy applications, and whole web pages. Digital asset management (DAM) for rich media files. This includes text, audio, video, graphics, and photos. DAM is used for large amounts of video, audio, and photo environments, often in marketing or brand management. Digital imaging (DI) for document capture and repository. Documents are often captured through scanning by vendors like Kofax or Abode . Faxes Read More
Facilitating Compliance and Intelligent Information Management with Effective Database Management
Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit

define data management  Compliance and Intelligent Information Management with Effective Database Management Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be Read More
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

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Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

define data management  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More
Asset Management
Enterprise asset management (EAM) and computerized maintenance management systems (CMMS) enable the planning, controlling, and monitoring of physical asset

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