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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 day sales outstanding


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

day sales outstanding  the end of the day, both groups must be left satisfied and feeling valued. Not only does this practice allow them to stay connected to the needs and wants of their customers, but it's also enormously gratifying for their contact centre agents to see their work being given such a high priority. Key #2 - Empower and Support Contact Centre Agents While a customer-centric culture and processes have always been the hallmarks of successful customer relationship management, leading companies also place a strong

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM)

A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content management systems are built on a central repository, which holds all content, metadata, rules, and supporting information. Around this, processes and disciplines are established that ensure that day-to-day activities run smoothly and efficiently.  

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Documents related to » day sales outstanding

May a New Day Begin for Mature Enterprise Applications - Part 1


While attending a number of vendors’ annual user conferences and/or by being briefed by vendors about their future directions, I’ve lately discerned this trend: virtually every vendor is attempting to win its users’ hearts and minds (as well as wallets) via a more intuitive and appealing user interface (UI). But it would be a real understatement to attribute everything to improved screens without

day sales outstanding  a New Day Begin for Mature Enterprise Applications - Part 1 While attending a number of vendors’ annual user conferences and/or by being briefed by vendors about their future directions, I’ve lately discerned this trend: virtually every vendor is attempting to win its users’ hearts and minds (as well as wallets) via a more intuitive and appealing user interface (UI ). But it would be a real understatement to attribute everything to improved screens without talking about improved (i.e., “rich” Read More

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

day sales outstanding  pricing (based on seasonal, day type, and on- and off-peak periods), incentives for nonusage (curtailment agreements), power-quality services, street-lighting services, appliance control, customer service levels based on credit scores, or other criteria. In addition, not only will linking real-time consumption analysis to risk-based customer segmentation and more-effective collection measures help to assure revenue, but it will also enable customers to view energy as an essential debt. Tailored rates Read More

RedPrairie and JDA Software Merger, Part Two: How Will it Work and What Should we Think?


On November 1, 2012, RedPrairie Corporation and JDA Software announced their merger. Under the terms of the agreement, the entities affiliated with RedPrairie will effect a cash tender offer to acquire all outstanding shares of JDA common stock for $45 per share. My initial positive and negative thoughts on the merger were outlined in Part One of this blog series. Cynical and jaded market

day sales outstanding  company released on the day of the merger were weak. JDA reported Q3 license revenue declined 18 percent versus Q3 2011, total revenue declined 5 percent, and adjusted earnings per share declined 21 percent. To be fair, RedPrairie has been hitting its financial benchmarks, continuing to grow and diversify its product offerings organically and through acquisitions, and expanding in global markets. Some estimate that the hefty $1.9 billion price of the JDA-RedPrairie merger means that the combined company Read More

FactoryMaster


FactoryMaster is a manufacturing software solution that can help organizations use the latest technology in the planning and day-to-day operation of commercial and production processes, covering all aspects of the business in one package. With knowlege in many divisions of manufacturing, FactoryMaster has built a complete modular system that addresses the issues facing manufacturing organizations in today's marketplace. As FactoryMaster adds new functionality requested by customers to the existing package, it has the advantage of offering one package to all customers, as well as an upgrade path for customers who choose to take maintenance and support. For the aerospace industry, FactoryMaster provides interfaces to most of the major aerospace players (including Exostar, Rolls Royce, and Airbus). These interfaces allow the solution to take direct feeds of sales order schedules and, within minutes, run a material resources planning (MRP) system to forecast and plan all materials and assembly requirements to fulfill these orders. This can provide an immediate response to new orders, and helps ensure that users can get an instant view of where issues concerning delivery timescales may occur. The solution also provides materials traceability, which helps give customers confidence that they can identify the source for any product they sell. For the automotive industry, FactoryMaster has built-in materials traceability so users can instantly see what went into each part and where it came from. This is essential for any organization that wishes to offer a quality service for its products. The system also has interfaces that allow data feeds into and out of the system, which eliminates re-keying and also speeds up the time needed to get information processed. Customers can then use these data feeds to do just-in-time production on daily orders. FactoryMaster has built-in control mechanisms that allow a quality plan to be implemented and tracked. An example of this is the drawing change control mechanism. All drawings are tracked by version numbers and so if a drawing changes, the user can instantly see the impact it may have on all aspects of the system, from quotes to work in progress. By allowing FactoryMaster users to track customer part numbers as well as their own internal part numbers, Factorymaster can instantly react to part number changes without impacting the work that is in progress. FactoryMaster also offers functionality for electronics manufacturers. The system allows large bills of material (BOMs), as well as sub-assemblies as part of this. This can allow flexibility in the way systems are constructed, with the use of third-party supplier parts being added into the bills of material. There are also functionalities that allow users to add extra information into the BOMs, such as circuit references. Traceability of the components is also an integral aspect, which gives an ideal trace for warranty claims and supplier rejects. With superior stock control using minimum or maximum stock levels, customers can have confidence that components will always be available. To back this up, the solution provides the MRP capability that can give users recommendations about what needs to be ordered and when it needs to be ordered, to fulfil any outstanding requirements.  

day sales outstanding  in the planning and day-to-day operation of commercial and production processes, covering all aspects of the business in one package. With knowlege in many divisions of manufacturing, FactoryMaster has built a complete modular system that addresses the issues facing manufacturing organizations in today's marketplace. As FactoryMaster adds new functionality requested by customers to the existing package, it has the advantage of offering one package to all customers, as well as an upgrade path for Read More

Sales and Operations Planning: the Key to Demand Satisfaction


There is a better way, and you can learn about it in the white paper sales and operations planning: the key to continuous demand satisfaction.

day sales outstanding  to Continuous Demand Satisfaction today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext. 391. Read More

So You Think You Don’t Owe Sales Tax


Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can do to make compliance easier.

day sales outstanding  You Think You Don’t Owe Sales Tax Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you Read More

Optimizing Sales Tax Exemption Management Strategy


Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization.

day sales outstanding  Sales Tax Exemption Management Strategy Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization. Read More

Sales Forecasting for Your Business Advantage


With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data and your business with greater accuracy, speed, and confidence.

day sales outstanding  Forecasting for Your Business Advantage With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data and your business with greater accuracy, speed, and confidence. Read More

The Sales Benchmarking Primer


Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice solutions. This Sales Benchmarking Primer includes two important chapters from the best-selling book Making the Number—and provides a process-based framework for marketing and sales that can help your company survive and prosper in an unstable economy.

day sales outstanding  Sales Benchmarking Primer Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice solutions. This Sales Benchmarking Primer includes two important chapters from the best-selling book Making the Number—and provides a process-based framework for marketing and sales that can help your company survive and prosper in an unstable economy. Read More

How to Evaluate a Sales and Operation Planning System


The features available in today’s sales and operations planning (SOP) systems make these systems indispensable assets for an organization. Reporting tools and graphical representations are just a couple of these key features. Find out what else to look for in an SOP system.

day sales outstanding  the SOP products available. Today, SOP systems have many advanced features, such as real-time dataflow and intuitive user interfaces. A couple of years back, many features like these were considered “nice to have,” but today they are essential. Also, vendors have streamlined their products so that implementation times are more manageable, making the return on implementing an SOP system more attractive. Today, a typical SOP implementation—assuming that the organization is already running an Read More

Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy


In a tough economy, retaining customers and reducing costs become paramount, and sales force productivity takes center stage. You should also be thinking about territory alignment: territory management directly affects customer relationships and the ability to tailor your approach to various market segments. Learn how to optimize territory alignment with the right set of tools, and overcome sales process obstacles.

day sales outstanding  takes center stage. Managers today are rethinking all aspects of sales force investment and deployment, including hiring, selling-process design, training, compensation, quota setting, and performance management. Executives are also rethinking territory alignment - especially when there are great variations in sales volume, productline adjustments, and company mergers. In fact, decisions about territories may matter most of all. The sales force represents a substantial expense, and effective deployment Read More

Surado CRM Increasing Sales


The Surado CRM Sales module empowers sales teams by providing an intuitive system that presents a comprehensive single view of the customer across your entire organization. Combine this with a powerful knowledge base and automated business rules to create a consistent sales methodology throughout your entire team. With Surado CRM, your sales teams are enabled to manage the complete prospect to customer life cycle with efficiency and effectiveness.

day sales outstanding  CRM Increasing Sales The Surado CRM Sales module empowers sales teams by providing an intuitive system that presents a comprehensive single view of the customer across your entire organization. Combine this with a powerful knowledge base and automated business rules to create a consistent sales methodology throughout your entire team. With Surado CRM, your sales teams are enabled to manage the complete prospect to customer life cycle with efficiency and effectiveness. Read More

Sales Commissions and Spreadsheets-A Calculated Disaster


Spreadsheets are used in the calculation of sales commissions in most businesses. This is particularly true for small and mid-market businesses that cannot afford more robust systems. Given the common use of spreadsheets, it would be wise to understand the consequences for businesses that depend on them. In fact, the ramifications of errors in spreadsheets can be serious and dramatic.

day sales outstanding  Commissions and Spreadsheets-A Calculated Disaster Spreadsheets are used in the calculation of sales commissions in most businesses. This is particularly true for small and mid-market businesses that cannot afford more robust systems. Given the common use of spreadsheets, it would be wise to understand the consequences for businesses that depend on them. In fact, the ramifications of errors in spreadsheets can be serious and dramatic. Read More

How to Boost Your Sales Productivity


But you can find out more about how sfa can permanently ratchet up your company's profits in the white paper maximizing profits with sales performa...

day sales outstanding  download your PDF copy today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More