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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » database service


IBM Announces the Release of DB2 Universal Database Version 7
IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application service providers (ASPs), support

database service  faster than traditional relational database search engines. IBM also introduced a first-of-its-kind pricing structure, allowing application service providers (ASPs) to buy DB2 Universal Database at a minimal investment. Under terms of the new program, IBM will receive a percentage of the revenue ASPs receive from their customers once the solution is implemented, based on a per subscriber or per transaction model. Also available are ASP Prime and Hosting Advantage programs, designed to support ASPs usi Read More...
Oracle Database 11g High Availability
A highly available IT infrastructure is a critical success factor for businesses in today’s fast moving and “always on” economy. But the traditional approach to

database service  Database 11g High Availability A highly available IT infrastructure is a critical success factor for businesses in today’s fast moving and “always on” economy. But the traditional approach to building high availability infrastructure is expensive to implement and rarely meets user’s service level expectations. Learn how technologies available in the Oracle Database 11g can help you avoid costly downtime and recover quickly from unavoidable failures. Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

database service  protocols, such as Open Database Connectivity (ODBC) , also eased the complexity of integrating VSS to back-end databases. With data communications collapsing to the TCP/IP standard, physical connectivity to back-end databases and other systems has become a non-issue. With the standardization of the lower layers of VSS systems, providers narrowed their focus on the specific software layers required to develop, deploy and maintain touchtone and speech recognition applications. The client/server era Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

database service  Web sites; applications; and database software, which runs on the physical hardware and is delivered by the independent third party. Different from Traditional Application Hosting It is important to distinguish SaaS from traditional application hosting. Typically, a traditional hosting lease means that the user still buys the software and hardware but finances it in monthly payments. Under these terms, the hosting user enterprise owns rights to the hosted software, but the subscription is essentially a pa Read More...
How to Protect Your SQL Server Database
SQL Server deployments can be large and complex. However, Auto-Snapshot Manager simplifies data management tasks and offers a comprehensive approach to SQL

database service  protection features such as database Smart Copy snapshots, cloning, remote replication, and quick restore and recovery. EqualLogic''s PS Series arrays com-plement and enhance SQL Server fault tolerance and recovery capabilities. VSS SIMPLIFIES SNAPSHOT MANAGEMENT Information availability is a major business requirement, and SQL Server databases, as the repository of many organizations'' most valuable information, are no exception. Microsoft Volume Shadow Copy Service (VSS) supports SQL Server database Read More...
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

database service  SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami E. Robins - March 13th, 2000 Event Summary In October 1999, MCI WorldCom (NASDAQ- WCOM ) and Sprint (NYSE - FON, FON PR, FON PRA, FXN, PCS) announced a merger agreement that will bring together two giant telecommunications companies with complementary capabilities. SPRINT offers wireless PCS networking while MCI WorldCom has an expanding Read More...
Oracle Database Security: Preventing Enterprise Data Leaks at the Source
Addressing information protection and control (IPC) is a complex challenge. Enterprises must secure their databases to protect sensitive information and comply

database service  Database Security: Preventing Enterprise Data Leaks at the Source Addressing information protection and control (IPC) is a complex challenge. Enterprises must secure their databases to protect sensitive information and comply with policy regulations. Learn more about threats to business information, the impact of government regulations on data protection, and how database security best practices can prevent sensitive customer data or company information from being distributed. Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

database service  Your Current HR Service Delivery Model Working for You? This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More...
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

database service  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More...
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

database service  Leader in Service Management Tackles Multidimensional Growth Over the last few years, we have followed Servigistics on its quest to become a full-fledged service lifecycle management (SLM) platform. Founded in 1999, the company was initially a service parts planning and optimization (SPP/O) specialist, helping service organizations reduce service inventory levels while maintaining or improving fill rates and service level commitments. In 2004, Servigistics acquired ProfitScience , a then-leading provider Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

database service  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

database service   Read More...
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

database service  Evolution of IT as a Service Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

database service  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

database service  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More...

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