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Documents related to » data storage center


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

DATA STORAGE CENTER: Support Center Feedback , Data Center Feedback , Product Feedback Center . We’ve all heard someone totally upset over a bad experience with a phone call to a call center. At some point, we’ve each probably felt that way ourselves. It may be wait times that are too long, poorly recorded messages, or an agent who just doesn’t communicate well – everyone seems to have a bad story and most don’t seem to mind sharing those stories with others. From the moment of the bad experience they tell the
8/3/2009 3:19:00 PM

Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

DATA STORAGE CENTER: Map The Importance of Data Representation: Best Practices in Creating a Usable Report 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Building the Small Contact Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Zeacom, the leading provider of Contact Center and Unified Communications
8/15/2006 8:59:00 PM

New Storage Array from Sun
Sun has launched an attempt to break into the ranks of large-scale and enterprise storage system vendors like EMC, IBM, and Compaq.

DATA STORAGE CENTER: and Linux/Intel. The exploding data requirements of the Net economy have brought about a new storage paradigm that requires dynamic, intelligent, network-based storage services for heterogeneous environments, said Denise Shiffman, vice president of marketing for Sun Network Storage. Customers need to be able to scale capacity, performance and availability at the same time, and they need to be able to do it quickly and cost-effectively. Sun is the first to provide this three-dimensional scalability in
7/13/2000

IP Telephony Storage
Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).

DATA STORAGE CENTER: IP Telephony Storage IP Telephony Storage Source: Alliance Systems Document Type: White Paper Description: Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).
3/21/2007 10:30:00 AM

Case Study: Focused Storage Design
A manufacturer of multiple electronic goods needed to maximize its available storage. A logistics modeling and design tool can help the company benefit from pull replenishment and focused storage approaches to logistics by enabling users to evaluate different storage options. Find out how the solution can support transition during initial design, including re-engineering of existing process, for continued results.

DATA STORAGE CENTER: Case Study: Focused Storage Design Case Study: Focused Storage Design Source: Chiron Technologies, Inc. Document Type: Case Study Description: A manufacturer of multiple electronic goods needed to maximize its available storage. A logistics modeling and design tool can help the company benefit from pull replenishment and focused storage approaches to logistics by enabling users to evaluate different storage options. Find out how the solution can support transition during initial design, including
4/18/2008 3:08:00 PM

The Why of Data Collection
Data collection systems work; however, they require a investment in technology. Before the investment can be justified, we need to understand why a data collection system may be preferable to people with clipboards.

DATA STORAGE CENTER: The Why of Data Collection The Why of Data Collection Olin Thompson - November 3, 2005 Read Comments Introduction Data collection systems work. However, they mean an investment in technology. Before we can justify that investment, we need to understand why we may want to use a data collection system in place of people with clipboards. What is data collection? In a general sense, it is the manual or automated acquisition of data. That definition has evolved to mean various automated methods of data
11/3/2005

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

DATA STORAGE CENTER: looking for when that data may be residing in a variety of places. For example, product specifications, technical support, billing questions, and pricing and policy information can all be found in any number of places, such as CRM databases; legacy KM systems; frequently asked questions (FAQ) lists; intranets; content management systems; billing systems; or an automated response system. The goal here is to analyze the customer s problem, retrieve the information needed to solve that problem, and to do so
9/4/2009

Accounts Payable Takes Center Stage in Cash-constrained Economy
Cash is king in today’s difficult economic circumstances. Chief financial officers (CFOs) and other finance executives are under severe pressure to ensure their cash management practices are top notch—and are placing renewed focus on accounts payable (A/P). Find out more.

DATA STORAGE CENTER: accounts payable, outsourcing, AP outsourcing.
8/6/2010 5:16:00 PM

The Modern Virtualized Data Center
Data center resources are often underused while drawing enormous amounts of power and taking up valuable floor space. Virtualization has been a positive evolutionary step in the data center, driving consolidation of resources to maximize power saving and to simplify management and maintenance. Learn more about the benefits of virtualization, and the issues you need to consider when planning a consolidation project.

DATA STORAGE CENTER: project. The Modern Virtualized Data Center style= border-width:0px; />   comments powered by Disqus Related Topics:   SAN/NAS/RAID,   Storage Management,   Tape Storage,   Data Center Equipment,   Emulation and Virtualization,   Server,   Application Servers,   Directory Server Source: Pillar Data Systems Learn more about Pillar Data Systems Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation 3 Key Areas to Reduce Costs with Lean
8/15/2008 2:38:00 PM

Meeting the Challenges of Product Traceability with Automated Data Collection
With a minimum of effort, learn all about Meeting the Challenges of Product Traceability with Automated Data Collection.Download our Free whitepaper and find the Software Information You're Looking for. An effective traceability system involves determining which product and manufacturing process attributes to collect and maintain—and deciding when during the manufacturing process to begin collecting those attributes. Do you begin with raw material attributes from the supplier, at inspection, at assembly, at shipping? Explore the many facets of meeting product traceability challenges using automated data collection.

DATA STORAGE CENTER: Product Traceability with Automated Data Collection Meeting the Challenges of Product Traceability with Automated Data Collection Source: Radley Corporation Document Type: White Paper Description: An effective traceability system involves determining which product and manufacturing process attributes to collect and maintain—and deciding when during the manufacturing process to begin collecting those attributes. Do you begin with raw material attributes from the supplier, at inspection, at assembly, at s
7/21/2009 12:59:00 PM

Data Center Economics: Analyzing Challenges and Opportunities
In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models of data center management. However, because carrying out a data center strategy typically requires a large investment in time and costs, organizations today are making tactical decisions that have minimal impact. While some organizations are contemplating alternate models for data center management, others seem to be dragging their feet in making any meaningful changes to their strategy. Find out more in this report on results from a survey that included 75 CIOs and heads of IT from Fortune 1000 companies across US, Europe, and Asia-Pacific.

DATA STORAGE CENTER: Data Center Economics: Analyzing Challenges and Opportunities Data Center Economics: Analyzing Challenges and Opportunities Source: Wipro Technologies Document Type: White Paper Description: In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models of data center management. However, because carrying out a data center strategy typically requires a large investment in time and costs, organizations today
12/18/2011 11:45:00 PM


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