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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 data service providers sip

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

data service providers sip  Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Read More

A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

data service providers sip  However, because voice and data can be consolidated, and because rates are in fractions of a cent (to say nothing of the added capabilities of newer PBX systems), there is a possibility for small to midsized businesses (SMBs) to install VoIP telecom systems similar or superior in functionality to what large organizations provide for themselves. VoIP technology allows the merging of e-mails, mobile telephones, video, and more. Merging Technologies On the business front, the driver is the lowering of total Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

data service providers sip  Beyond voice, there is data and video, and each has real-time, near-real-time, and non-real-time variants. The multi-media phase is represented by the ad hoc use of the global Internet and other IP intranet and extranet networks for a mixture of telephony, data, and video in a service package often referred to as the “triple play.” This direction is as true of residential or personal communications as it is of business communications, the difference being that in the residential context, the triple Read More

Customer Relationship Management and the Next Generation Network


Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

data service providers sip  for that network (voice, data, or cell) and typically calls for specific devices to access it. For example, you need a Nextel phone to take advantage of their Direct Connect service allowing a Nextel customer to push a button in order to instantly connect to a colleague, who also must have a Nextel phone and subscribe to the service. But wouldn''t it be great if we could have that same push to talk functionality work from cell phones to office phones in order to reach a customer? Another capability that Read More

Emerging Services for Wireless Carrier Networks--Design Abstract


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data service providers sip  Digital Assistant PDU    Protocol Data Unit PPP    Point-to-Point Protocol PSTN    Public Switched Telephone Network QoS    Quality of Service SIGTRAN     IETF Signaling Transport Working Group SS7     Signaling System #7 SS7oIP    Signaling System #7 over IP TDM     Time Division Multiplexing VoIP     Voice Over Internet Protocol VLAN     Virtual Local Area Network VPN     Virtual Private Network WAN    Wide Area Network 10717 Sorrento Valley Road SanDiego, CA 92121 Read More

Data Warehousing in the Big Data Era: Are You BIReady?


Netherlands-based BIReady automates the process of designing, deploying, and maintaining a data warehousing solution, allowing the optimization of all necessary BI and analytics tasks. Read this TEC product note from TEC senior BI and data management analyst Jorge Garcia to learn more about how BIReady is meeting its goal of helping companies become "BI ready."

data service providers sip  Warehousing in the Big Data Era: Are You BIReady? Netherlands-based BIReady automates the process of designing, deploying, and maintaining a data warehousing solution, allowing the optimization of all necessary BI and analytics tasks. Read this TEC product note from TEC senior BI and data management analyst Jorge Garcia to learn more about how BIReady is meeting its goal of helping companies become BI ready. Read More

How to Convert Service Calls Into Sales


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data service providers sip  exists in your own database. In the white paper How to Convert Service Calls into Sales , you''ll discover how real-time offer management allows your company to continuously learn from inbound interactions , make adjustments based on customer responses, and immediately refine the offer for the next customer. And because it''s real-time and adaptive, it allows for automatic offer optimization and continuous insight into customer needs. You''ll also discover how to provide cross-sell and up-sell offers at Read More

Oracle Database 11g for Data Warehousing and Business Intelligence


Oracle Database 11g is a database platform for data warehousing and business intelligence (BI) that includes integrated analytics, and embedded integration and data-quality. Get an overview of Oracle Database 11g’s capabilities for data warehousing, and learn how Oracle-based BI and data warehouse systems can integrate information, perform fast queries, scale to very large data volumes, and analyze any data.

data service providers sip  Database 11g for Data Warehousing and Business Intelligence Oracle Database 11g is a database platform for data warehousing and business intelligence (BI) that includes integrated analytics, and embedded integration and data-quality. Get an overview of Oracle Database 11g’s capabilities for data warehousing, and learn how Oracle-based BI and data warehouse systems can integrate information, perform fast queries, scale to very large data volumes, and analyze any data. Read More

Agile Data Masking: Critical to Data Loss Prevention and Threat Reduction


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data service providers sip  Data Masking: Critical to Data Loss Prevention and Threat Reduction Over the past several years data loss and data leaks have been a regular part of headline news. This surge in data leak activity has prompted many organizations to reevaluate their exposure to data leaks and institute automated, agile approaches to data masking. Well-implemented data masking secures data delivery and enhances compliance and security while accelerating data management processes. Read More

Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations


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data service providers sip  Data Analytics: Profiling the Use of Analytical Platforms in User Organizations While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of big data and the use of analytics to mine that data. Read More

Selecting Field Service Management Software


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data service providers sip  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

The State of Service Management


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data service providers sip  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

data service providers sip  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More

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data service providers sip  Approach to Data Quality ROI Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company. Of the many benefits that can accrue from improving the data quality of an organization, companies must choose which to measure and how to get the return on investment (ROI)—in hard dollars. Read this paper to garner an overall approach to data quality ROI. Read More

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data service providers sip  and Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident decisions and take the right actions, you need more than just software—you also need the right data. This white paper discusses a solution to help ensure that your applications process reliable data so that your spend analyses and supplier risk assessments are Read More