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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 data service providers oss

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » data service providers oss

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

data service providers oss  Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Read More

Open Source versus Closed Source (Proprietary) Software


Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

data service providers oss  having security issues. New data from Forrester Research has shown that 58% of Information Technology (IT) Executives and technology decision makers in large companies are concerned about the security of open source software. Open source software is not necessarily developed in a controlled environment. While big players often have a concentrated development team, oftentimes the software is being developed by individuals all over the world who may not work on the software for the duration of its Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

data service providers oss  and let you send data from a given transaction to another application, for close to real time processing. Or it''s now calling for what''s (confusingly) being called a brokered integration solution. With this new approach, a central integration hub is built, and all the logic that''s required to integrate applications is developed and managed within this broker''s interface instead of out at the tens of point-to-point interfaces. Companies such as TIBCO , Vitria , and Oberon are players in this space. Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

data service providers oss  or a CSP, most data of any effect is captured and managed by an Amdocs solution. To that end, Amdocs ClarifyCRM product offers solutions that help companies better perform and manage selling processes across multiple sales channels. The major suite, Amdocs ClarifyCRM Service and Support , offers solutions spanning support centers, contact centers, and self-service solutions, although the product offers certain marketing and analytics capabilities too. Another related product, Amdocs Enabler , provides Read More

Top 10 Considerations for Choosing a Server Virtualization Technology


The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s marketing materials to find the right solution for your organization. That’s why you need to be aware of the main considerations and basic differences between the technologies, to find a starting point for technology evaluation.

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Operationalizing the Buzz: Big Data 2013


The world of Big Data is maturing at a dramatic pace and supporting many of the project activities, information users and financial sponsors that were once the domain of traditional structured data management projects. Research conducted by Enterprise Management Associates (EMA) and 9sight Consulting makes a clear case for the maturation of Big Data as a critical approach for innovative companies. The survey went beyond simple questions of strategy, adoption, and use to explore why and how companies are utilizing Big Data. Download the report and get all the results.

data service providers oss  the Buzz: Big Data 2013 The world of Big Data is maturing at a dramatic pace and supporting many of the project activities, information users and financial sponsors that were once the domain of traditional structured data management projects. Research conducted by Enterprise Management Associates (EMA) and 9sight Consulting makes a clear case for the maturation of Big Data as a critical approach for innovative companies. The survey went beyond simple questions of strategy, adoption, and Read More

Evoke Software Releases Axio Data Integration Product


Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a unified view of a business. The product has a very intriguing method of metadata scanning, and should have significant market impact.

data service providers oss  Software Releases Axio Data Integration Product Evoke Software Releases Axio Data Integration Product M. Reed - June 27, 2000 Event Summary Evoke Software has created a new product based on their existing Migration Architect product. It will be known as Axio and is designed to provide rapid e-business integration with existing corporate operational systems, new e-commerce applications, customer relationship management, and/or data warehousing. Axio is designed to automatically discover information in Read More

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

data service providers oss  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

Data Quality: A Survival Guide for Marketing


Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more.

data service providers oss  to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more. Read More

Forrester TechRadar Report: Data Security


Data security is not just an IT issue these days but a business imperative, as data volumes explode and it is becoming a Herculean task to protect sensitive data from cybercriminals and prevent privacy infringements. As data volumes continue to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. It is necessary to take a holistic, comprehensive, and long-lasting approach to data security that encompasses people, processes, and technology.

This Forrester TechRadar Data Security report provides a framework for developing a long-term approach to keeping your organization’s information secure. Data breaches and insider threats are becoming more common, and your organization needs to achieve compliance and secure privacy without affecting the bottom line. Most companies are also interested in adopting cloud, mobile, and other technologies, which can complicate data security matters even more.

This comprehensive and in-depth report evaluates 20 of the key traditional and emerging data security technologies. To make the report, Forrester interviewed over 40 experts, customers, and users, and drew from a wealth of analyst experience, insight, and research.

Use this report to get informed about what you need to consider to restrict and strictly enforce access control to data, monitor, and identify abnormal patterns of network or user behavior, block exfiltration of sensitive data, and render successful theft of data harmless.

data service providers oss  TechRadar Report: Data Security Data security is not just an IT issue these days but a business imperative, as data volumes explode and it is becoming a Herculean task to protect sensitive data from cybercriminals and prevent privacy infringements. As data volumes continue to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. It is necessary to take a holistic, comprehensive, and long-lasting approach to data security that encompasses people, Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

data service providers oss  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More

Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

data service providers oss  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

data service providers oss  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More

Data Management and Business Performance: Part 1-Data


Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of

data service providers oss  BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of their data as well as to ways to capture the most valuable information for improved decision making and business performance. Let’s look at what the data tells us. Below is a Pareto chart based on data from Technology Evaluation Centers (TEC) on what software users consider to be the most popular functionality features for BI Read More

2012 Business Data Loss Survey results


This report on the Cibecs and IDG Connect 2012 business data loss survey uncovers the latest statistics and trends around enterprise data protection. Download the full results now.

data service providers oss  Business Data Loss Survey results This report on the Cibecs and IDG Connect 2012 business data loss survey uncovers the latest statistics and trends around enterprise data protection. Download the full results now. Read More