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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » data service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

data service providers oss  Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

data service providers oss  CRM integration with real-time data availability, whereby dynamic transactional data (e.g., prices, accounts, contacts, orders, etc.) are managed by ERP business logic using two-way synchronization. Static master data, such as products, units of measure (UOM), etc. are handled with one-way synchronization. Relevant user experience and data consistency and control are preserved. ERP and CRM integration includes processes (cross-application workflow) and visibility (insight) across applications. For the Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

data service providers oss  or a CSP, most data of any effect is captured and managed by an Amdocs solution. To that end, Amdocs ClarifyCRM product offers solutions that help companies better perform and manage selling processes across multiple sales channels. The major suite, Amdocs ClarifyCRM Service and Support , offers solutions spanning support centers, contact centers, and self-service solutions, although the product offers certain marketing and analytics capabilities too. Another related product, Amdocs Enabler , provides Read More...
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

data service providers oss  and problems when upgrading data definitions for a given application. TEC: Microsoft Desktop supremacy—solo, Duet , or can many still play at this game? PS: With Duet, Microsoft is further expressing its belief that there is a single tool for all jobs. To say that every application is best served with a Microsoft Office -like user interface (UI) just doesn’t make sense. We believe that customers, over time, will continue to explore alternative user interfaces. This isn’t a direct threat to Read More...
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

data service providers oss  having security issues. New data from Forrester Research has shown that 58% of Information Technology (IT) Executives and technology decision makers in large companies are concerned about the security of open source software. Open source software is not necessarily developed in a controlled environment. While big players often have a concentrated development team, oftentimes the software is being developed by individuals all over the world who may not work on the software for the duration of its Read More...
Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of ''pain points'' involved in trying to manage service delivery efficiently

data service providers oss  Network Optimization: Achieving Success in Field Service Most service delivery managers and executives quickly realize that there are a number of ''pain points'' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions. Read More...
Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management
Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in

data service providers oss  the Supply Chain-Focusing on Data Quality and Master Data Management Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset. Read More...
The Teradata Database and the Intelligent Expansion of the Data Warehouse
In 2002 Teradata launched the Teradata Active Enterprise Data Warehouse, becoming a key player in the data warehouse and business intelligence scene, a role

data service providers oss  Intelligent Expansion of the Data Warehouse In 2002 Teradata launched the Teradata Active Enterprise Data Warehouse, becoming a key player in the data warehouse and business intelligence scene, a role that Teradata has maintained until now. Teradata mixes rigorous business and technical discipline with well-thought-out innovation in order to enable organizations to expand their analytical platforms and evolve their data initiatives. In this report TEC Senior BI analyst Jorge Garcia looks at the Teradata Read More...
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

data service providers oss  perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As). For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users to data professionals—must have the most Read More...
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

data service providers oss  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More...
Informatica PowerCenter 5 Enables Enterprise Data Integration
Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data

data service providers oss  PowerCenter 5 Enables Enterprise Data Integration Informatica PowerCenter 5 Enables Enterprise Data Integration M. Reed - April 5, 2001 Event Summary Informatica Corporation (NASDAQ: INFA), a provider of e-Business analytic software, has announced the availability of Informatica PowerCenter 5 , an enterprise data integration platform for the deployment and management of analytic applications and data warehouses. The vendor states that the Informatica PowerCenter 5 suite is designed to be a Read More...
Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations
While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as

data service providers oss  Data Analytics: Profiling the Use of Analytical Platforms in User Organizations While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of big data and the use of analytics to mine that data. Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

data service providers oss  and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. Read More...
Enterprise Data Management: Migration without Migraines
Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an

data service providers oss  Data Management: Migration without Migraines Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more. Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

data service providers oss  and other operational systems, data warehouses, or data sources. Read More...

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