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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » data service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

data service providers oss  Computer Service Providers , Data Service Providers , DSL Service Providers , Expert Service Providers , External Service Provider , Find Service Providers , High Speed Internet Service Providers , Independent Service Providers , Information Service Provider , Internet Service Providers , Legal Service Provider , Manage Service Provider , Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Read More...
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

data service providers oss  and problems when upgrading data definitions for a given application. TEC: Microsoft Desktop supremacy—solo, Duet , or can many still play at this game? PS: With Duet, Microsoft is further expressing its belief that there is a single tool for all jobs. To say that every application is best served with a Microsoft Office -like user interface (UI) just doesn’t make sense. We believe that customers, over time, will continue to explore alternative user interfaces. This isn’t a direct threat to Read More...
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

data service providers oss  having security issues. New data from Forrester Research has shown that 58% of Information Technology (IT) Executives and technology decision makers in large companies are concerned about the security of open source software. Open source software is not necessarily developed in a controlled environment. While big players often have a concentrated development team, oftentimes the software is being developed by individuals all over the world who may not work on the software for the duration of its Read More...
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

data service providers oss  and let you send data from a given transaction to another application, for close to real time processing. Or it''s now calling for what''s (confusingly) being called a brokered integration solution. With this new approach, a central integration hub is built, and all the logic that''s required to integrate applications is developed and managed within this broker''s interface instead of out at the tens of point-to-point interfaces. Companies such as TIBCO , Vitria , and Oberon are players in this space. Read More...
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

data service providers oss  virtualization computing | virtualization data | virtualization definition | virtualization deployment | virtualization disaster recovery | virtualization documentation | virtualization guide | virtualization info | virtualization integration | virtualization license | virtualization linux | virtualization management | virtualization management solutions | virtualization manager | virtualization migration | virtualization monitoring | virtualization networking | virtualization of servers | virtualization Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

data service providers oss  Sheets (MSDS) and Technical Data Sheets (TDS) information, accessible both to end-users and to distributors who carry the product line. H.B. Fuller found that providing key information such as product information and order status details, enabled customers and distributors to get the information they need, when they need it, without requiring a call to the Customer Service department. . In addition to providing improved convenience and service, it also decreases costs associated with providing this type Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

data service providers oss  and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

data service providers oss  exists in your own database. In the white paper How to Convert Service Calls into Sales , you''ll discover how real-time offer management allows your company to continuously learn from inbound interactions , make adjustments based on customer responses, and immediately refine the offer for the next customer. And because it''s real-time and adaptive, it allows for automatic offer optimization and continuous insight into customer needs. You''ll also discover how to provide cross-sell and up-sell offers at Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

data service providers oss  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More...
Data Warehouse vs. Data Mart-Approaches to Implementing a Data Integration Solution
There continues to be a wide variety of different approaches to building a solid data management solution for your organization, and just as many consulting

data service providers oss  Warehouse vs. Data Mart-Approaches to Implementing a Data Integration Solution There continues to be a wide variety of different approaches to building a solid data management solution for your organization, and just as many consulting firms across the globe willing to help you build them. However, it’s imperative for each data management solution to specialize to the unique needs of your organization’s business users, across varying functional areas. Read More...
Backing up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices
This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions

data service providers oss  up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

data service providers oss  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
Distilling Data: The Importance of Data Quality in Business Intelligence
As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing a reliable business intelligence

data service providers oss  provide structure to unstructured data and identify important information that may be hidden in large datasets, and matching that can be used for deduplication. In addition to a batch architecture, the solution also supports a real-time architecture in which processes developed using dn:Director can be applied to Java Messaging Service (JMS) transactions in order to validate data in real time. Everything''s Got a Moral, If Only You Can Find It The primary purpose of a BI solution is to provide a business Read More...
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

data service providers oss  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More...

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