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Documents related to » data center space


Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

DATA CENTER SPACE: Cost , Contact Center Data , Contact Center Definition , Contact Center Directory , Contact Center Features , Contact Center Help , Contact Center Industry , Contact Center Information , Contact Center Live , Contact Center Management , Contact Center Manager , Contact Center Metrics , Contact Center Monitoring , Contact Center Network , Contact Center Online , Contact Center Operations , Contact Center Outsourcing , Contact Center Performance , Contact Center Platform , Contact Center Product , Contact
8/15/2006 8:59:00 PM

Achieving a Successful Data Migration
Achieving a Successful Data Migration. Solutions and Other Software to Delineate Your System and for Achieving a Successful Data Migration. The data migration phase can consume up to 40 percent of the budget for an application implementation or upgrade. Without separate metrics for migration, data migration problems can lead an organization to judge the entire project a failure, with the conclusion that the new package or upgrade is faulty--when in fact, the problem lies in the data migration process.

DATA CENTER SPACE: Achieving a Successful Data Migration Achieving a Successful Data Migration Source: Informatica Document Type: White Paper Description: The data migration phase can consume up to 40 percent of the budget for an application implementation or upgrade. Without separate metrics for migration, data migration problems can lead an organization to judge the entire project a failure, with the conclusion that the new package or upgrade is faulty--when in fact, the problem lies in the data migration process.
10/27/2006 4:30:00 PM

Scalable Data Quality: A Seven-step Plan for Any Size Organization
Scalable Data Quality: a Seven-step Plan for Any Size Organization. Read IT Reports In Relation To Data Quality. Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

DATA CENTER SPACE: Scalable Data Quality: A Seven-step Plan for Any Size Organization Scalable Data Quality: A Seven-step Plan for Any Size Organization Source: Melissa Data Document Type: White Paper Description: Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor
9/9/2009 2:36:00 PM

Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

DATA CENTER SPACE: Map The Importance of Data Representation: Best Practices in Creating a Usable Report 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance
8/17/2012 4:46:00 PM

Call Center Buyer’s Guide for Small and Midsized Businesses
If you'd like to know how a call center solution can boost revenues and enhance customer service, the call center buyer's guide for small and midsi...

DATA CENTER SPACE: Call Center Buyer’s Guide for Small and Midsized Businesses Call Center Buyer’s Guide for Small and Midsized Businesses If you d like to know how a call center solution can boost revenues and enhance customer service , the Call Center Buyer s Guide for Small and Midsized Businesses is for you. In straightforward language, this guide will fill you in on state-of-the-art call center solutions , the benefits they offer your company, the choices you have in terms of features and options, what you can
6/24/2009

Automate to Optimize: The Foundation for Data Center Efficiency
Automate to Optimize : The Foundation for Data Center Efficiency. Find Solutions and Other Applications for Your Decision Related to Data Center Efficiency. IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers.

DATA CENTER SPACE: Optimize: The Foundation for Data Center Efficiency Automate to Optimize: The Foundation for Data Center Efficiency Source: Tidal Software Document Type: White Paper Description: IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and
3/25/2008 10:56:00 AM

Got Big Data? Net Big Dollars!
Data is growing at unprecedented rates. Data on customers, producers, underwriting, claims, and service providers is just part of the picture. This increase is being driven by social media and mobile devices adding text and other nonstructured, as well as structured, data. Read this report to find out about the tremendous payback that comes from managing huge repositories of data.

DATA CENTER SPACE: Type: White Paper Description: Data is growing at unprecedented rates. Data on customers, producers, underwriting, claims, and service providers is just part of the picture. This increase is being driven by social media and mobile devices adding text and other nonstructured, as well as structured, data. Read this report to find out about the tremendous payback that comes from managing huge repositories of data. Got Big Data? Net Big Dollars! style= border-width:0px; />   comments powered by Disqus Rel
2/11/2013 1:26:00 PM

How to Define Your Next Generation Contact Center Strategies
A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take advantage of these benefits. Find out how embracing both old and new technologies today can work.

DATA CENTER SPACE: How to Define Your Next Generation Contact Center Strategies How to Define Your Next Generation Contact Center Strategies Source: EquaTerra Document Type: White Paper Description: A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take
2/15/2008 2:01:00 PM

Candle Releases New Command Center App for IBM MQSI 2
IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?

DATA CENTER SPACE: Candle Releases New Command Center App for IBM MQSI 2 Candle Releases New Command Center App for IBM MQSI 2 M. Reed - October 11, 2000 Read Comments M. Reed - October 11, 2000 Event Summary Candle Corporation, an independent software company specializing in fast, flexible e-business solutions, today announced the release of Candle Command Center (CCC) for MQSeries Integrator (MQSI) V2, IBM s messaging technology for enterprise application integration. The new solution helps eliminate system downtime and
10/11/2000

Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

DATA CENTER SPACE: Data Mining: The Brains Behind eCRM Data Mining: The Brains Behind eCRM Steve McVey - November 6, 2000 Read Comments S. McVey - November 6, 2000 Introduction While customer relationship management (CRM) gets a lot of attention, one important component is often overlooked - how a company effectively uses its existing customer data to improve customer loyalty while also identifying new potential buyers of products and services. Data mining has emerged from obscure beginnings in artificial intelligence to
11/6/2000

Rethinking Customer Service: The Call Center as Corporate Information Hub
At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and shifts that must take place within companies if they are to be vital and nimble in the 21st century.

DATA CENTER SPACE: Map The Importance of Data Representation: Best Practices in Creating a Usable Report 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance
6/28/2012 4:26:00 PM


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