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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 data center planning automation


Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied

data center planning automation  support workforce optimization Marketing data - Helps ensure that contact center operations and marketing campaigns are aligned, contact center agents are trained and staffed for campaigns, and demand forecasts represent the projected increases in channel volume Employee data - Provides clear representation of agent skills and qualifications aligned with workforce optimization, helping ensure that the right agents are available at the right time Business communication management data - Results in reduced

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » data center planning automation

Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

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Marketing Automation: Coming of Age Slowly


Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge untapped opportunities for business improvement, given marketing has a unique vantage point in any enterprise to understand the customer needs, buying behavior, and value perception.

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Unified Planning and Consolidation


Executive teams are under great pressure to maximize profitability, reduce costs, minimize risk, and improve stakeholder confidence. To be effective, they need reliable, up-to-date financial and operational data for planning purposes as well as budgeting, forecasting, analysis, and statutory and management reporting. Learn about software solutions that can help your organization plan, forecast, and budget more effectively.

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Infor Introduces Infor Factory Track for Manufacturing Process Automation


Infor has announced a new suite of cloud-based solutions for comprehensive manufacturing process automation—Infor Factory Track. The solution suite is built to provide manufacturers across all industries a set of solutions to improve operational efficiencies across the warehouse and on the shop floor.

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Integrated Business Planning: Taking Strategic Planning to the Competitive Edge


Some managers have concluded that strategic planning is nothing more than an exercise in futility, to be taken out and dusted off at annual meetings. However, strategic planning can still help direct your company and improve earnings. The trick is strategizing well—which means having all the information you need, when you need it. Find out how to hone your competitive edge with integrated business planning capabilities.

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Agile Data Masking: Toward a More Secure and Agile Enterprise


Data masking has long been a key component of enterprise data security strategies. However, legacy masking tools could not deliver secure data, undermining their impact. This white paper explores how data as a service can deliver on the promise of masking, while increasing organizational flexibility and agility.

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TEC HR Evaluation Center Updated


TEC HR Evaluation Center Updated. To make sure you get the most up-to-date information for your HR software research, visit TEC's Human ...

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Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

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Complete Guide to Sales Force Automation (SFA)


Complete Guide to Sales Force Automation Get the buyer's guide that gives you everything you need to know about sales force automation solutions.

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Line Planning: It's Much More than Planning Your Line


Line planning is vital for the development of each season’s fashion collection. Both retailers and brands must closely manage the development of their lines to ensure tight focus on the right products, key deadlines, and cost and profit margins. But many companies only scratch the surface of line planning’s true potential. Line planning is much more than you may have thought—and it's for retailers and brands of all shapes and sizes.

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